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First and Last
By: Ellie18 | Jan 02, 2008 02:23 AM
If US Airways was the last airline left on the face of the earth, I would not use them. Please do not book the non-stop flight from Philadelphia to Barcelona, Spain as this flight rarely leaves as scheduled....
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Wouldn't recommend to most hated enemy of all time
By: donnaspielman | Dec 28, 2007 10:14 PM
An eight hour trip with five children (Burlington, VT - San Juan, PR via Philadelphia) to the British Virgin Islands took 31 hours as a result of US Airways refusal to hold a connecting flight in...
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Can't control the weather
By: machine01085 | Dec 24, 2007 07:17 PM
I recently paid for and began a trip from Hartford to Myrtle Beach. The 6am flight out of Hartford was going fine until we couldn’t land in Washington due to the fog. No big deal, you can’t control the...
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US Airways incompetent beyond compare
By: curtiskrause | Oct 03, 2007 11:21 PM
I redeemed 50,000 miles for a roundtrip, firstclass ticket from BUR to Tampa (via Phoenix) this past weekend. Flight 421 outbound from BUR to Phoenix was a disaster and this led me to miss my connection...
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US airways cancels flights with no warning.
By: dbona | Aug 01, 2007 11:16 PM
Although I am not the type to usually post reviews of companies as I understand the occasional mishap is usually not the fault of the entire company. HOWEVER, in this case I have made an exception. I just...
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You don't always get what you pay for.
By: MLDbcc | Jun 26, 2007 02:36 AM
Upon arriving for our Easter vacation we were told that the flight had been cancelled for mechanical problems, ok it happens. They could book me for the following day (upsetting enough to loose a day’s...
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Never Again
By: Maggie61 | Jun 11, 2007 02:28 AM
I fly for business on a regular basis (basically about
once a month).I normally fly the so-called “bargain” airlines, usually
Southwest. I had the opportunity to take my wife and 8 year-old...
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Even worse than TG
By: Heng2005  | May 07, 2007 10:40 PM
*****US Airways is one of the Star Alliance******I board US’s flight to Phoenix from Oakland,CA late saturnday to attend the meeting in tempe ( I got the ticket from www.kayak.com). The aircraft...
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Overbook flight and vouchers are to screw customer
By: atools | May 07, 2007 04:15 AM
Few months back US Airways over booked my flight so I couldn’t get on that flight. I was givena voucher to keep me "happy" by giving $200 off my next flight. I was left with no other choice but to take...
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This is a failed company.
By: tiredtraveler | Apr 30, 2007 01:53 AM
April 28, reservations from Phoenix to Tucson at 9:00 p.m. At the gate, it shows the flight 2833 has been rescheduled to a 9:30 p.m. departure. We grab a bite and return to the gate and see that the flight...
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NEVER again!
By: MaxHolmes | Apr 16, 2007 02:17 AM
We bought tickets on America West
Airlines, and before our trip they were ought out (i.e., ruined) by
US Airways. Suddenly it took three flights to get from Albuquerque
to San...
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US Air Nightmare
By: AEM1 | Mar 24, 2007 08:22 PM
We were part of the debacle last weekend that stranded many US Air passengers- part storm related- but mostly merger/computer-related.. Our flight (Aruba-Boston via Philadelphia) was supposed to depart...
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www.usairwayslostmycostume.com
By: celyn | Mar 22, 2007 07:46 AM
We traveled to Italy to spend Carnevale in Venice with a group of friends. Out of 13 people, 2 people flew through Philadelphia on US Airways a week apart. In both cases,each personchecked 2 bags—a...
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One Traveler's Nightmare
By: CaballeroGuapo | Mar 17, 2007 01:23 AM
My wife, project manager, software installer, shares this story about her USA trip Hartford to Barbados via Charlotte during the airline’s computer hell of the last three weeks -- a hell brought upon itself...
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Terrible on Customer Service! Good bye US AIr
By: johnsoccer | Mar 08, 2007 05:24 AM
I have been a customer of US Air since 1979. I am no longer a customer. I bought a ticket last Novermber which I didnt use. All I wanted was the credit for the tickets. First I spoke with some in the Phillipines...
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All I can Say is Awful
By: sharpe_randy | Feb 28, 2007 04:39 PM
US Airways will never get my business again. Me and my family do thousands and thousands of dollars worth of business with them flying about 20-30 times a year. We have an infant that is a 4hr flight away....
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Only Satan could run a company this evil
By: PJT3 | Dec 07, 2006 09:54 AM
They outsource "customer service" to Manila and offer only 7 seats per flight for vouchers and frequent flyers TOTAL. Since my family of 5 was bumped during the worst, most chaotic flying experience of...
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Used to be Loyal to America West. Now...
By: bdemil | Oct 10, 2006 12:39 PM
I can’t belive the number of things that have gone wrongwith my beloved America West airlines since the merger. There are too many specific instances to mention here, but it boils down tothis. America...
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Screwed not once but twice
By: karateka1 | Sep 16, 2006 01:11 AM
My fiance’ and I recently traveled to St. Louis to travel to LA to catch a flight to Kuala Lumpur. When we got to the counter, the U.S. Airways representative told us they overbooked our flight (we arrived...
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