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MouthShut Score

78%
3.76 

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Thomas Cook (India) Ltd., No 4/210, Kandanchavadi, Chennai 600096, TN

+91-044-64536162

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Thomas Cook, Chennai Reviews

Thomas Cook, worse customer handling company

4 days agoRead

I had taken a package from Thomas Cook for Malaysia where they have charged me for Visa+ Tickets+ Hotel, but during booking their VISA department asked a separate payment for visa, due to time constraint I had done visa myself. Now after the trip none from coordinating team is picking my phone o...Read More

USA TRIP

6 days agoRead (via Mobile)

It was a wonderful experience with Thomas Cook India for the USA Trip. They had catered the needs of the customer and offered the best service required. I would specially like to acknowledge Mrs. Navaz Meher for her extraordinary? charm and patience in handling the different scenarios while deal...Read More

Terrible, misleading and costly

10 days agoRead (via Mobile)

The so-called experts of Thomas Cook don't even know the basic Visa application procedures. I trusted them and it cost me a lot of money.DO NOT CHOOSE THOMAS COOK FOR YOUR VISA APPLICATIONS! They take too much money and give false information. You are much better off contacting the consulate...Read More

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Europe Avismarniya tour

11 days agoRead

EUROPE, well that’s a destination everyone wishes to visit at least once in a lifetime. We chose Thomas cook because of an earlier amazing experience. We were 11 of us and decided to go for Europe Avismarniya tour in May 2017 for 14 days/ 15 nights. We were actually quite tensed before the depar...Read More

Worst service by Thomas cook

11 days agoRead (via Mobile)

Worst.do not go for any service from Thomas Cook anywhere. They will drink blood out of you.I applied for Visa service from Thomas Cook.They almost ruined my travel plan.Till you have not submitted the money they are very polite.After that they won't respond to phone calls and emails.Don't r...Read More

USA tour with thomas cook . May 2017

12 days agoRead

Me and my wife were planning a get away and finally chose on to visit USA.We scrutinized and interviewed the top travel agencies and finally chose Thomas Cook.The good people assured us that the people taking care of us in USA would be thorough professionals with good amount of experienc...Read More

Pleasing and moderate experience

13 days agoRead (via iOS App)

As I made my passport in 2013 and from that time, I was getting mail messages regarding travel for both national or international from Thomas cook.As in ths mid of 2013 I have to go to Dubai for ssme personal work do I booked through thomas cook and they take all I formation regarding me which e...Read More

Worst experience with the KPHB/Kukatpally branch

14 days agoRead

Hello Readers,I had only one day to travel to USA, hence booked$500 buy transaction online and paid amount; selected Kukatpally branch as collection point.After I receive email/sms I went to Kukatpally branch.here was interesting stuff.(it was like a government bank staff type of convers...Read More

Europe to all 2017 best....

15 days agoRead (via Mobile)

I visit Europe to all by package Mr Rubenbhai and Mr Malav at ahmedabad. The all arrangement perfact time to time. ahmedabad office staff really helpful. Flight choose very fine. Hotel all the place high quality rated. thnx to MR SHREE his work really hard he was our tour manager. Great job. ver...Read More

Bad Experience

16 days agoRead

We had booked our package with thomas cook india and my experience was not expected of an agency working world wide. Hotel arrangement was not as my expatiation. The hotel which thomas cooked provided did not have regular water and electricity supply. rooms were not well maintained. I was surpri...Read More

Thomas Cook Leh Tour – Vacation or Punishment?

16 days agoRead

My father, 62 booked the Thomas Cook tour for Leh starting on the 30th of May to 6th of June. My mother, myself and my father were really looking forward to escape the Mumbai heat and have a cool vacation in the land of Dalai Lama. Little did we know, it wasn’t going to be a vacation, it was goi...Read More

Star of Asia tour - Thailand, Malaysia, Singapore

17 days agoRead

We went on a 10 Nights and 11 Days tour to Asia with Thomas Cook from 25th June to 4th June. It was a very well organized trip with activities and places catering to people across all age groups, starting from kids to adults. All our transfers, accommodations and arrangements were excellent and ...Read More

Amazing Grand bargain tour of Europe

17 days agoRead

Our booking ID is G170004231 and availed grand bargain tour of Europe from 20/5/2017 to 03/06/2017 from Hyderabad. Our sincere thanks to Mr. Shaking Waseem Bari, Visa Cordinator and to Ms Kyasa Vasanthi for their coordination and good efforts. Our Europe Grand bargain tour was excellent and Thom...Read More

Grand Bargain Tour of Europe

18 days agoRead

I and my husband took this package with Thomas Cook. We booked the ticket from Indiranagar office, Bangalore. They were very supportive and gave all the guidance from visa to currency and multiple card currency.The tour was awesome. We had a gala time. All the arrangements by the Thomas cook...Read More

European tour.

19 days agoRead

I with my spouse made a tour to European countries from 22nd May 2017 to 31st. Everything right from booking at Anna Nagar, Chennai till the end, the complete journey was smooth. The Tour Manager Shri Pranav Joshi conducted it in an excellent manner. My suggestions are; 1. the customer should be...Read More

Rude driver insulted us & spoiled our Kerala tour

19 days agoRead

We booked a 6 nights and 7 days trip to Kerala with Thomas Cook from 28th May, 2017 to 3rd June, 2017.  We were received by a Driver named Prasanna at the airport.  His behaviour was pathetic, insulting and disgusting.  He developed a misunderstanding with us due to some language barrier and we ...Read More

About Chinese charm tour

20 days agoRead (via Mobile)

We went to Chinese charm. It was 10 night and 11 days. It was a very wonderful trip. There was 2 tour manager their names are Ms Prerana and Ms Vaidehi. They were friendly with us. And the local guide also was doing great. It is my second trip in Thomas Cook. I want to suggest the Thomas Cook to...Read More

Terrible Service

22 days agoRead

Our booking ID G170006076. We are just three days short of our trip and have absolutely no confirmation or details of any of the following:1) our flight tickets2) visa booking3) hotel bookingOur experience with Thomas Cook has been disappointing to say the least. Their customer s...Read More

Singapore Malaysia tour 2017

24 days agoRead (via Mobile)

The tour was extremely superub.our tour manager Ms.Payal Sheth was so friendly and co operative that we never faced any difficulty in our whole tour.she guided us very well.she ws very friendly, helpful.she gv us the best suggestions on places to shop and to explore also.

Thomas Cook eats your hard earned money poor custo

24 days agoRead (via Mobile)

G170011206 this is my REF NO OF BOOKING THOMAS COOK INDIA PACKAGE FOR THILANDI WROTE TO MR MADHAV MENON CMD AND SERVICE DEPT TOO .They believe in eating hard earned money of customers .I have booked package not group tour secondly the date of departures was prescheduled to 30 May ins...Read More


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