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MouthShut Score

77%
3.72 

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Thomas Cook (India) Ltd., No 4/210, Kandanchavadi, Chennai 600096, TN

+91-044-64536162

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Thomas Cook, Chennai Reviews

Horrendous Experience Beautiful Uttarakhand 5N/6D

17 days agoRead

This was the first time I have booked any holiday with Thomas Cook and having traveled extensively around the world, I can vouch for the fact that this has been the most horrendous experience. I had booked the Beautiful Uttarakhand 5N/6D Package(43, 000 INR CP). The booking was from Delhi to Cor...Read More

#WorstExperience - Asian Dhamaka 5N/6D - Thomas Co

May 23, 2017 02:55 PMRead

Poor Pre-Tour Experience:Initially when I paid my booking amount on 14th Apr for travel on 9th May17, I was told that my Visa process will start immediately as before paying I told them that I have shifted from Delhi recently and I need time to arrange documents. I kept chasing every day for...Read More

Bad experience with Thomas Cook

Apr 08, 2017 01:21 PMRead

I want to share the sequence of events that I am going through since I planned to book a trip through Thomas cook.1.This is for a trip to Singapore with my family. Though I read a lot of negative reviews on how Thomas Cook treats its customers, I chose it because I felt I should give it a tr...Read More

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WORST SERVICE BY THOMOS COOK INDIA

16 days agoRead (via Mobile)

I would never suggest any one to book a tour package with Thomos Cook specially in India.It was a night mare for me and other families travelling with me.I had booked a package recently to Andaman trusting the name but they tortured me to the core. The key points are as follows:Their...Read More

Thomascook or THOMASCROOK, beware of thomascook, t

17 days agoRead (via Mobile)

I practically went through a nightmare, curtesy Thomascook. I booked a 6 night Andaman trip along with another 15 families coming across India . Thomascook took lot of money from us, gave us an itinerary of Andaman tour but didn't stick to it, they gave us hotels which were stale and hopeless, w...Read More

Bad Experience

Jun 09, 2017 02:17 PMRead

We had booked our package with thomas cook india and my experience was not expected of an agency working world wide. Hotel arrangement was not as my expatiation. The hotel which thomas cooked provided did not have regular water and electricity supply. rooms were not well maintained. I was surpri...Read More

Thomas Cook eats your hard earned money poor custo

Jun 01, 2017 12:27 AMRead (via Mobile)

G170011206 this is my REF NO OF BOOKING THOMAS COOK INDIA PACKAGE FOR THILANDI WROTE TO MR MADHAV MENON CMD AND SERVICE DEPT TOO .They believe in eating hard earned money of customers .I have booked package not group tour secondly the date of departures was prescheduled to 30 May ins...Read More

European tour

May 30, 2017 11:23 PMRead (via Android App)

Recently we took European tour. Thomas Cook as our tour operator was a choice based on popular reviews. They were good and accurate in their work.The problem that we had as people going abroad first time were1, Our point of contact resigned and we had no communication with the establishm...Read More

Trip to bangkok and gangtok!

May 04, 2017 04:29 PMRead (via Android App)

Thomas cook is the best travel agency. They provide personalized packages. I travelled to gangtok, darjeeling , siliguri, kolkata, thailand, malaysia. Thomas cook agent was very helpful she explained everything beforehand. I got all 5star hotels with best facilities the tour guides were also goo...Read More

Everyone had to pay for every thing

Apr 28, 2017 02:39 AMRead

According to me, there are not any thing free or genuine rate, there are not any free service we are applied to find that we had to pay every thing, which we have never had to do on long haul flight we had taken in the past, which have never had to do on any long haul, I think rates of every thi...Read More

Thomas cook India is ok

Apr 27, 2017 08:04 PMRead

I did not thomas cook india but in my friends review I think so it is trip planning for to move abroad. people without knowing about foreign countries we may keep guide beside of hus. then so he will teach ours how to move with others in foreign countries he will show new places, history about t...Read More

Very poor service

Apr 27, 2017 08:03 PMRead

I had never thought that thomas cook will be this much poor in their service. Their staff does not respond to customers and they talk as if they want to finish the work as early as possible and they even don't see that the customer is satisfied with their service or not. They become unavailable ...Read More

Their tentative flight details are pathetic

Apr 26, 2017 08:14 AMRead (via Android App)

Friends, this was my first and bad experience with thomas cook. Guyz their tentative flight details if rescheduled have time gap of 6 hours or more.Thomas cook is an reputed international company to travel on holidays. Although, I have very good experience within the tour, but I have faced a...Read More

Poor service

Apr 15, 2017 12:52 PMRead (via Mobile)

In our trip to Thailand, Malaysia& Singapore, there were deficiencies in the tour.I have enumerated in my separate email to service. quality . Tea/cofer sachets not provided in Thailand hotels.A City tour was not organised. Conveyance from Hotel to Restaurants not provided.Docume...Read More

Thai Getaway 4N/5D

Mar 15, 2017 11:15 AMRead (via Mobile)

I booked package to Thailand with ThomasCook.My online pre-booking experience was very poor. Online representative were not at all helpful. After saying that all travel vouchers will be received within 6-7 days of travel, they did not sent it until last 1 day of travel causing a lot of hassl...Read More

Australia Trip

Mar 12, 2017 10:06 PMRead

Lets start By thanking My tour Manager Miss Neeta Moghe.I have done trips abroad always with family without any guide as we use to love to explore places on our own.1st time without family a trip on my own. It was the best thank you to the person I have mentioned in the first line.I ...Read More

TCHS2102 Hongkong Surprise

Mar 03, 2017 12:44 PMRead (via Mobile)

On 23-11-2016, I booked for "Extravagant Hong Kong 7N/8D(winter special)" and by 4-1-2017 I paid Rs 30000.00+Rs 87563+Rs 77575.00+Rs 77575.00= Rs 272713.00But on 30-1-2017, I was informed that "Extravagant Hong Kong 7n/8d" tour got cancelled for lack of numbers and I was given the option of ...Read More

Pre Tour Torture by Thomas Cook India

Feb 10, 2017 09:03 AMRead

Booking File No G170000315 Simply Singapore Package 5D/4N(11Feb to 15Feb)With reference to the above we(husband and wife) availed by paying INR 95360 We were told that the necessary travel vouchers will be released 3 day prior to departure.  8Feb there was no communication from Thomas Cook...Read More

Thomas cook

Feb 07, 2017 03:31 PMRead (via Android App)

Thomas cook is a leisure travel company , they provide excellent tour operations services worldwide in a good price.My experience was about Australia trip with this company.Trip Destination : AustraliaDay 1 to day 7I started my journey from Delhi IGI Airport with my luggage and reach...Read More

Europe Tour from 18 th Jan 17 to 31 jan, Satish

Feb 05, 2017 03:08 PMRead

This January we visited to Europe for 14 days tour. We were on OLC training, our tour was organised by ONGC and IIM, Indore. Our tour operator was Thomas Cook India, Mumbai . This was my first foreign visit, we were 25 senior executives of ONGC on the Tour, we all enjoyed the chilling cold of Eu...Read More


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