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MouthShut Score

77%
3.72 

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Service Efficiency:

Thomas Cook (India) Ltd., No 4/210, Kandanchavadi, Chennai 600096, TN

+91-044-64536162

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Thomas Cook, Chennai Reviews

Amazing experience

5 days agoRead (via Mobile)

My first tour internationally, and it is with Thomas Cook.I am Uday Paul. I booked from Kolkata, but we reside in Doha. I would like to share my experience.Today is the last day of our tour, and we are already feeling bad that we are leaving and the fact that we are going to be starting ...Read More

Beware before you Book with Thomas Cook India

27 days agoRead

I approached Thomas Cook via their website for Simply Singapore tour. I was contacted by one of their representative to help with the details on the tour. The pricing and the booking was provided for package(See picture - 1).However when all the payment was done, we were sent the details of ...Read More

Horrendous Experience Beautiful Uttarakhand 5N/6D

Oct 05, 2017 09:15 PMRead

This was the first time I have booked any holiday with Thomas Cook and having traveled extensively around the world, I can vouch for the fact that this has been the most horrendous experience. I had booked the Beautiful Uttarakhand 5N/6D Package(43, 000 INR CP). The booking was from Delhi to Cor...Read More

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#WorstExperience - Asian Dhamaka 5N/6D - Thomas Co

May 23, 2017 02:55 PMRead

Poor Pre-Tour Experience:Initially when I paid my booking amount on 14th Apr for travel on 9th May17, I was told that my Visa process will start immediately as before paying I told them that I have shifted from Delhi recently and I need time to arrange documents. I kept chasing every day for...Read More

Bad experience with Thomas Cook

Apr 08, 2017 01:21 PMRead

I want to share the sequence of events that I am going through since I planned to book a trip through Thomas cook.1.This is for a trip to Singapore with my family. Though I read a lot of negative reviews on how Thomas Cook treats its customers, I chose it because I felt I should give it a tr...Read More

Feed back on Thomas Cook Package to SE Asia

5 days agoRead

Reference: PARTH SARATHI ROY X 2 // F170011219Booked a group package for Pattaya-Bangkok-Kualampur-Singapore. About 2 months before they converted it into SCI package which means we will be joining other group at times. I had agreed for the package as per the offers in the package. Following...Read More

Experience of South Africa tour with Thomas Cook i

13 days agoRead (via Mobile)

My first experience with Thomas Cook was nothing short of great.Not only was it well managed and travellor friendly but also very informative. We had great ten days with our tour manager Ravi Chaure, and local South African guide Elton and more than driver John. There humour kept our road dr...Read More

Not a good company to plan your vacations with

17 days agoRead

Dear readers and friends,I went on a holiday from 6th November 2017 to 10th November 2017 with my parents to Rajasthan but I am not satisfied about it at last. We planned a trip for 5 days and 4 nights in Rajasthan. We contacted the company Thomas Cook for the arrangements but it didn't went...Read More

Thomas Cook India

18 days agoRead

Thomas Cook India is better than average. the call center Executive was very helpful. he gave me all the necessary details. I had booked my ticket through their website. the tour was amazing. the hotel staff was quite polite. I also compared prices to other tour package providers. the rate was q...Read More

Thomas Cook India

18 days agoRead (via Android App)

Hi friends,Today I am writing about Thomas Cook India.I book singapore tour via Thomas Cook India last nevember for 4 night & 5 day pakage and I made all payment. I got detail of tour, 3 day before departure.When I landed in singapour, Cab came to pickup me 2 hour late and when I...Read More

Thomas cook, promises but never deliver

Nov 05, 2017 07:10 PMRead

SUBJECT:Thomas Cook India Ltd:- Mr. Mir Khan.Response By E-mail(20/10/2017 05.00 PM)Hi Mr. Khan.This is further to our telephonic conversation.We spoke and be assured that I am working on your concerns as raised on priority with the team. Kindly allow me time to get back to y...Read More

Big scammer ! money mided company with no service

Oct 31, 2017 02:19 PMRead

I booked for Europe trip I was explained by sale person Mr.faraaz that my visa process will start after my initial booking amount before full payment .he gave no time to read hidden term and condition so I proceed with payment 30000INR . and yesterday I got a call to pay next amount 50000/ perso...Read More

Planning with Thomas Cook was the biggest mistake

Oct 22, 2017 12:22 AMRead (via Android App)

I call planning my Bhutan tour with Thomas Cook as my biggest mistake. They don't know how manage a tour. Just an international name with not even decent services. My entire trip was spoilt to the core. The hotels were average, the food wasn't good. The tour itinerary didn't include some of the ...Read More

No Professional and Worst Service

Oct 21, 2017 12:30 AMRead

Hi All,I went to Phuket, Thailand in January, 2017 due to long holidays. The travel was from India to Thailand. I got the information about Thomas Cook from one of my friend as best service providers so I thought I will make my complete travel plan with them. Unfortunately, I got them as wor...Read More

WORST SERVICE BY THOMOS COOK INDIA

Oct 06, 2017 03:51 PMRead (via Mobile)

I would never suggest any one to book a tour package with Thomos Cook specially in India.It was a night mare for me and other families travelling with me.I had booked a package recently to Andaman trusting the name but they tortured me to the core. The key points are as follows:Their...Read More

Thomascook or THOMASCROOK, beware of thomascook, t

Oct 05, 2017 09:16 PMRead (via Mobile)

I practically went through a nightmare, curtesy Thomascook. I booked a 6 night Andaman trip along with another 15 families coming across India . Thomascook took lot of money from us, gave us an itinerary of Andaman tour but didn't stick to it, they gave us hotels which were stale and hopeless, w...Read More

Bad Experience

Jun 09, 2017 02:17 PMRead

We had booked our package with thomas cook india and my experience was not expected of an agency working world wide. Hotel arrangement was not as my expatiation. The hotel which thomas cooked provided did not have regular water and electricity supply. rooms were not well maintained. I was surpri...Read More

Thomas Cook eats your hard earned money poor custo

Jun 01, 2017 12:27 AMRead (via Mobile)

G170011206 this is my REF NO OF BOOKING THOMAS COOK INDIA PACKAGE FOR THILANDI WROTE TO MR MADHAV MENON CMD AND SERVICE DEPT TOO .They believe in eating hard earned money of customers .I have booked package not group tour secondly the date of departures was prescheduled to 30 May ins...Read More

European tour

May 30, 2017 11:23 PMRead (via Android App)

Recently we took European tour. Thomas Cook as our tour operator was a choice based on popular reviews. They were good and accurate in their work.The problem that we had as people going abroad first time were1, Our point of contact resigned and we had no communication with the establishm...Read More

Trip to bangkok and gangtok!

May 04, 2017 04:29 PMRead (via Android App)

Thomas cook is the best travel agency. They provide personalized packages. I travelled to gangtok, darjeeling , siliguri, kolkata, thailand, malaysia. Thomas cook agent was very helpful she explained everything beforehand. I got all 5star hotels with best facilities the tour guides were also goo...Read More


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