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MouthShut Score

36%
2.12 

Salary and Benefits

Job Security

Career Growth

Work Environment

CEO Rating

1406, 28-A, Serco House, Mindspace, Malad, Mumbai 400090, MH

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Serco BPO Pvt Ltd-India Operations Reviews

Saviocorrea

Mumbai, India


4 Reviews



WARNING - Dont even think of joining

2 hrs 22 mins ago 34 Views

During my vacations I had joined this company and during the time of training I was selected for another process within the same department but due to a false complaint by a customer, I wasn't sent to another process and was made to be there in the same process. I say false complaint because the...Read More

Worst bpo

Oct 23, 2016 10:09 AM 278 Views (via Android App)

I have worked there in serco of process in mmt, my process manager was good, but team leader of process was very wroste , I was comoleted 3 month as per the company policy I can take leave , but my TL Denide and said we can't afford the leave, there is no job guarantee also , TL use to talk like...Read More

Horrible place to work

Jun 13, 2016 11:25 PM 1586 Views (via Android App)

I have a mate who worked for serco and left the company in just 4 months. This review is all his experience that he shared with me. When he first went for walk in interview he was rejected, but then he went through a consultancy and only then he was hired. For almost a week the batch used to jus...Read More

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Serco warna sirtoad

Jun 12, 2016 08:14 PM 1502 Views (via iOS App)

Serco is a big name in gurgaon dont think so because company only hire those people who dont get job else in the matket and the criteria is very simple choose cheap labour and who cares about the customer and employee. Domestic process environment is full desi if you know enhlish well you can ru...Read More

Bpo

Jun 12, 2016 03:18 PM 1501 Views (via Android App)

My room mate workes with serco bpo .he told me everything about the working environment of this bpo .working environment is very worst.all managers are not supportive.salery issues are always there .There is no career opprortunities .All the process in this bpo are non technical

Serco is leading bpo in india.

Jun 11, 2016 07:33 PM 1444 Views (via Android App)

As I know about Serco as my friends work withthis bpo and are earning good salary with full job satisfaction.it is spread all over India and also giving international exposu6to the younsters.It goves them platform to grow in their professional carrier.The industry has got grat potential for the ...Read More

Frustation of mind only.

Jun 07, 2016 11:25 AM 1565 Views (via Android App)

I have worked at serco agra for 2 months.First they ask you for training in which they will guve you time and whatever time it is you have to become whether its ok or not.this training is for 1 month and you work for 8 hours and get 6500 rupees.But the pressure of work is very high.You get only ...Read More

onlineamit001

Mumbai, India


30 Reviews



Domestic BPO :/

Jun 07, 2016 10:20 AM 1521 Views

Serco Global Services is a large global Business Process Outsourcing player, committed to delivering our client’s strategic goals and helping in enhancing, broadening, and deepening the relationship to add value. At the heart of our business model is People; …People with tremendous industr...Read More

Nice place to work with

Jun 01, 2016 11:23 AM 1612 Views (via iOS App)

I have worked here for 6 months as a customer care representive in serco bpo. They will provide you the good support to hrow your career . The work environmentvus really good . The serco bpo us one of leading bpo sector in india. I have worked here as a customer care representive for reliance...Read More

Worst work place to join

May 28, 2016 02:09 PM 1680 Views (via Android App)

I went to serco goregaon for the interview to get the job post of technical executive so I went their office by 10: 30 and they made me sit for 1 hour telling that the HR will come by to take your first round so after 1 hour the HR came he took my introduction round I cleared that after that I h...Read More

durgesh1513

Allahabad, India, India


16 Reviews

1 Follower



Do t get employed in such BPO

Mar 26, 2016 02:51 PM 2402 Views (via iOS App)

I had worked with this company for around one year salary is too low to be employed with starts with ?7000 in hand what sence does it makes earning this less much of money for working 9 hours whole day. They say they give 2 Paid leaves but on paper only I had not got the leaves even at my exam t...Read More

Gud 2 start a career with but don't stick 4 long

Mar 07, 2016 05:01 PM 2668 Views (via Android App)

Likes- Great place for the freshers n to start a career with Good working environment Nice infrastfucture Good in case of security. Dislikes: Food provided in their cafeteria is not so hygenic Very bad medical facility Sometimes cab services also makes you disappointed ...Read More

chithiramrli

THODUPUZHA, India


1 Review



WORST EXPERIENCE ...!!!

Feb 20, 2016 05:45 PM 2823 Views

JUST BECOSE ME AND SOME OF MY FRIENDS WORKED AT SERCO.THEY STOPPED US TO COME DUBAI WHEN WE GOT SELECTED FOR DUABI BASIC PROCESS.ESPALIY THE PROCESS MANAGER THREATENED US LIKE "I SEND MAIL TO CLIENT.THEY WILL NOT TAKE YOU " BUT ABOVE ALL GOD IS THEIR AND .WE REACHED HERE IN DUBAI SAFELY.BUT STIL...Read More

AnkitTiwari

mumbai, India


24 Reviews



Good bpo

Dec 30, 2015 04:37 PM 4228 Views (via Android App)

Serco is very good bpo and provides a good working space. Serco gives a grt plasser to them who wants to make their carrer in bpo. As well as it is multinational company so it has so many branches around the world. In serco there are so many prosses are avilabel for different type off p...Read More

Serco is like sort of okay

Dec 08, 2015 09:31 AM 4447 Views (via iOS App)

It offers some good chances to get some good jobs but there will be no much growth in this career.even it take some years to promote and working culture is good here.as part of bpo the mangers and TL were so supportive and will share their knowledge.many of my collegues were from engineering bac...Read More

Serco BPO Pvt Limited

Oct 03, 2015 04:59 PM 5827 Views

I am sumit joshi resding in mumbai I had very good expiernce with serco for 2 and half years. I got selected or the domestic process. The team of HR and admin over there are very helpful too. I joined the process of vodafone prepaid and worked for 1 and half years. TL and managers and kaligs ...Read More

mangalachamoli

Mumbai, India, India


12 Reviews

1 Follower



Serco itself says A great place to work.

Sep 30, 2015 07:43 PM 5824 Views

I learnt collaboration my colleagues were all understanding minding, supportive . The hardest piece of the occupation was attempting get the chance to log grievances in light of the fact that the clients were content with our administration . Pleasant part was going to work and having the ...Read More

Serco

Sep 28, 2015 10:18 PM 5826 Views (via Android App)

My first job was in Serco BPO Pvt Limited ( Mumbai) which I joined in Feb 2010 and I worked  for 1 year three months. The first job in serco gave me lot of experience in terms of work, behavior, attitude, passion to work. I worked for domestic process in LG inbound process. Later for my hi...Read More

Serco Bpo: An MNC

Jul 22, 2015 06:53 AM 6998 Views

I worked for over 2 years in this company in a Process related to US health Care. I had mix experiences in this company: Good and bad both. The aspect of having good experience is measurably greater than that of bad for me in particular. The work environment was lacking in energy and creativi...Read More

Very bad company

Apr 15, 2015 09:26 PM 8033 Views

I worked there for almost 5 months and not satisfied with the management. Long hours. No personal Life and sometimes high level guys use abusive language. Don't even allow mobile phones inside the office. Need to submit the mobile phone in the morning time and food in cafeteria is also not up...Read More


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