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MouthShut Score

35%
2.25 

Customer Service:

Product Quality:

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+91-22-61576157

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Pepperfry.com Reviews

Poor Packaging & Assembly. Impacted product.

Nov 04, 2017 08:26 PMRead

For starters, Pepperfry does not provide you with an email id where you can communicate your grievances concerning things like extremely inferior packaging, damaged product or poor assembly - all the issues that I faced having ordered a product - an office chair worth INR 9.4K, with them. The on...Read More

Bad experience with Pepper fry

Aug 08, 2017 11:34 AMRead

I placed an order using Pepper Fry from paper fry studio Thane Mumbai on 3rd June 2017 My order number is 303113848. I made the payment on-line, but I was shocked while talking to the customer relations manager assigned to me Mr. Vinit(Phone No 7506430059) when I asked him to combine the deliver...Read More

Poor quality and unfriendly return/cancellation.

May 03, 2017 06:27 PMRead

Despite repeated assurance in the website about the multiple stages of quality checks, the item delivered(Floral Theme Kids Bunk Bed SKU: FN1381636-P-WH11930) was of dismal quality with paint swelling and rust in the metal parts. To top it off the item came without ladder making it practically u...Read More

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FRAUD Company. Pathetic and irresponsible people

4 days agoRead (via Mobile)

Have bought a TV unit worth 11000.it was delivered in my absence and afte doing repeated follow up didn't come for assembling on 19th nov the assembled in my vacant apartment when I was not in the City later when 6 days I shifted my house I found it having scratches and very bad in quality I cal...Read More

Return policy is very bad

6 days agoRead

Hi, I have ordered a sofa from Pepperfry at 24999 rs. In a week I got my sofa and I was very happy as in first glance it was looking very beautiful.So what happened was after a month I saw that there are termites in certain area of the woods so I called the customer service and told about te...Read More

 
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Fraud company

19 days agoRead (via Android App)

I would like to share my experience about pepperfry.com. 4 months ago I had ordered a dressing table worth rs.8000. They delivered me 5days latter than the expected day.And that too with a broken mirror. the quality of the material used for dressing table was really of a low quality.I called the...Read More

NO EXCHANGE NO CANCELLATION No refund on Pepperfry

26 days agoRead

Order No.303555192I am giving them 1 start, because I can not give less then taht.My name is Avnish Mishra and I purchased a bed for my children. By mistake, I chose a different color and now I want to buy a different product with the higher price.my the customer service told me ...Read More

Never use pepperfry.com, it is the worst

27 days agoRead

Dear Readers,Please never use the website pepperfry.com to order your furniture as you will never get satisfying results. The package comes in an acceptable condition but the moment you open it, you will get a damaged, poor quality, ugly looking product.I bought an table from this websit...Read More

Cheating with lower price and sign up discount

27 days agoRead

Hi friends,Pepperfry is one of the worst website which post the item price high and help you with the discount for the regular price. Also the product listed is not worth of it. I had a bad experience with my purchase and customer service is again very worst. Return and replacement is not ea...Read More

Peppered with heartless service

28 days agoRead

My 83-year old father and 74-year old mother paid for a simple metal chair on Pepperfry because it's difficult for them to visit a furniture shop.The chair arrived damaged. When my father called up Pepperfry they refused to take down his complaint stating it was mandatory to upload a photo o...Read More

Pepperfry is cheater

29 days agoRead (via Mobile)

They sell the product on their website and will keep cheating you without giving any commitment to the trust on pricing. Afterwards they call you back after your complaints and rudely say that they can't do any thing. If you don't want to buy in future you can stop.

'Brain'fry.com

29 days agoRead (via Android App)

Dear FriendsI am fond of shopping online and just want to tell you that I opened a mounted chair from this site which was looking very attractive.The intrerface of the site was slow but somehow I ordered it.It was of rs5000.Now the first thing is that it takes a time duration of a month to deliv...Read More

Not able to cancel order

Nov 08, 2017 07:56 PMRead (via Android App)

I ordered a chair through their website but by mistake I forgot to see the delivery period which was almost 20 days. I am yet to receive the product so can't tell about product quality. I wanted delivery within 3 days and I am getting it from flipkart. I requested pepperfry either to deliver wit...Read More

Pepperfry.com will fry your mind...

Nov 07, 2017 02:55 AMRead

Visited pepperfry today but as I have observed only overview is attractive rather they do not have any good quality of furniture. And when talk about average quality of furniture then we have to pay about double of our regular market. And the second worst part is that they take whole payment in ...Read More

Furniture not good quality

Nov 06, 2017 05:23 PMRead (via Android App)

Pepperfry is a site which I always wished to try and so did I order a bed on pepperfry. The product was delivered in a week's time.i was happy with the time taken for delivery. The quality of the wood used is not that good. The packaging in which the product was delivered was also not good and I...Read More

Bad experience

Nov 06, 2017 01:20 PMRead (via Android App)

I came to know about tuis website a month or two ago. I saw the products and really thought that they were providing good products. I signed up and immidiately ordered a shoes rack costed me rs 6000. As it was made out of wood, I thought that the price was really low and purchased it. When I got...Read More

POOR QUALITY PRODUCT!!

Nov 06, 2017 12:42 PMRead (via Android App)

I had a very bad experience with pepperfry.com and I am going to share it today.3 months ago, I ordered a 6 chair dining table.The product quality was very bad as the wood material used looked very cheap as compared to the price they had charged from me.Secondly, it is not at relaible as...Read More

Very expressive

Nov 06, 2017 11:58 AMRead (via Android App)

Pepperfry.com is a very expensive site. I ordered a normal king size bed for Rs. 60, 000 and when it was delivered it had poor packaging and the delivery men didn't even assemble my bed, I had to do it for myself. After a month I saw the same bed in one the retail shops for Rs. 26000 . The quali...Read More

Horrible Experience with PepperFry

Nov 03, 2017 06:54 PMRead

I had ordered two products from PepperFry after visiting their experience centers.After waiting for more than 2 weeks they informed me that one of the products has reached their warehouse in damaged condition and they cannot arrange a replacement so they are cancelling the product and will r...Read More

Do not buy!

Nov 03, 2017 03:11 PMRead

I have had the worst experience with Pepperfry. My respect for this company has gone down the drain. Their return policy is dangerously misleading.Please do not buy anything from them as they are not willing to listen or help if you go back to them with any concern.In my case, I ordered ...Read More


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