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Customer Service is Non-Existent
By:
metrostinks
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Feb 09, 2010 03:39 AM
Their Customer Service is lacking, BIG TIME. Their employees can’t speak English properly. They are hard to understand, they have to repeat what they are saying repeatedly for you to understand them....
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THE WORSE METRO PCS STORE
By:
dissapointed223
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Oct 14, 2009 08:04 PM
I desired to by a smartphone the samsung R810 finesse from a local metro PCs store I paid $390.00 for the phone alone and got a plan of $50.00 + tax $64.00 a month it turns out that the phone was incorrectly...
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Metro is great
By:
teamcha0s
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Aug 03, 2009 02:20 AM
i live in orlando. i originally had t-mobile. i lived a half mile from their tower and couldnt get service at all( i was supposed to get 3g but i couldnt get or receive any calls) t-mobile let me out of...
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ALERT ! Dont get trapped by Attractive rates.
By:
nivas01
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Jul 18, 2009 10:29 PM
ALERT ! Dont get trapped by Attractive rates.Never ever get this connection.Its a big risk. They change the call charges and plans at will without informing the customers . And They have the rudest...
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I LOVE METRO PCS
By:
JONTANTICO
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Apr 23, 2009 11:20 PM
MY FATHER HAS METRO PCS FOR A COUPLE OF WEEKS NOW,,AND TO BE HONEST ITS A GREAT SERVICE..WE’VE BOTH BEEN USING IT AND HAVE NOT HAD ANY PROBLEMS WHAT SO EVER,,,ON THE OTHER HAND IT DOES HAVE SOME GREAT...
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Spreading fast and especially among young students
By:
HakimTalbi
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Apr 15, 2009 11:37 PM
I didn’t try it but all what I say is that Metro PCS is really spreading fast and especially among young students.Kids really love it. It’s like every body is talking about it including my Son and...
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Metro PCS ! HORRIBLE NORTH JERSEY
By:
jhonatan2004
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Mar 31, 2009 09:31 PM
I decided to switch to Metro PCS but was a terrible mistake not just the company is Funny!! But their service is Horrible. Horrible as per network coverage BAD I live in Jersey City , NJ I do travel between...
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TERRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!
By:
bongars
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Mar 25, 2009 08:58 PM
Yesterday when i called to activate the new phone i had to create a pin number. i had to call twice the second time to program the phone. when I called again i gave that security code i created at first...
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Don't do it to yourself!!! BUYER BEWARE
By:
ImNoFooL
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Feb 20, 2009 03:28 AM
I know it’s a recession and we’re all looking to save a buck...but beware the old adage: YOU GET WHAT YOU PAY FOR!!!This truly is the case with Metro PCS. First of all they are selling you USED, REJECT...
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2 Years Experience with MetroPCS in Tampa FL
By:
Woodlandtrails
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Jan 27, 2009 05:08 AM
I have the $45 MetroPCS plan. I do NOT have a land line phone and use JUST my MetroPCS phone and I have been phone for 2 years.I typed in my MetroPCS account number into my bank’s bill pay and...
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Small coverage, dropped calls, incompetent staff
By:
stade1cm
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Dec 19, 2008 11:00 PM
You get what you pay for. Besides having a small coverage area Metro PCS has other flaws. I switched from Alltel and I am regretting it. The only plus side is the unlimited text for cheap....
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DONT GO TO METRO PCS!!!
By:
1yessie1
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Nov 30, 2008 04:36 AM
I have been with metro for almost TWO years. And i have had 4 cells phone bought by them withing the two year period. ALL OF THEM STOP WORKING AFTER 6 MONTHS! something with the software thingy went wrong...
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Money Sensitive Individuals
By:
mOnteezy
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Nov 19, 2008 04:17 AM
I’ve just started a plan with Metro PCS and have been with them for about 2 weeks now. Here is my review / take on the service and plans:The plans themselves are good, I can’t really complain. ...
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Don't use Metro PCS
By:
rsulli1978
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Oct 22, 2008 12:20 AM
I never had a service as bad as Metro....I had more dropped call than any other service....I had the phone for 2 weeks and the ALL CALL timer was 55 minutes so when I took the phone back for a refund and...
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DO NOT USE METRO PCS EVER!!!!
By:
euro30
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Oct 01, 2008 08:38 PM
From day one all we had just problems with metro pcs, for example every month I had paid the bill in one week in advance but every month the same time my phone was disconnected for one day because...
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You get what you pay for
By:
metropcshater
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Aug 02, 2008 07:04 AM
After being with ghettro (oops), I mean metro pcs for five long years I decided to move the family to AT&T when once again I got the same song and dance when my son’s phone’s sound quality diminished...
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Horrible customer service!
By:
freedom99
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Jul 16, 2008 04:59 AM
My account had been set up for automatic payment since I enrolled with them (2yrs). Suddenly my service was discontinued for not paying. I was puzzled so I called customer service. I was put on...
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WARNING: YOU'RE MAKING A BIG MISTAKE!
By:
josh22m2m
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Jul 12, 2008 10:10 PM
I’ve been with AT&T for 7 years and when MetroPcs was introduced here in Los Angeles, I told myself, this is a good deal! I got an individual plan, had it for a month, upgraded to a family plan for...
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metro pcs is horrible
By:
staciedampier
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Jul 06, 2008 03:42 AM
Metro pcs has poor costumer service and uneducated staff i thougtht we would down size our cost but we upsized our problems Welcome to metro hell. my husband said to me lets which from altell...
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