Metro PCS Reviews      

Metro PCS
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Recommended by 42% MouthShut members
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Horrible customer service!
By: freedom99 | Jul 16, 2008 05:00 AM 
          My account had been set up for automatic payment since I enrolled with them (2yrs). Suddenly my service was discontinued for not paying. I was puzzled so I called customer service. I was put on hold three times and all calls just got cut off. After...
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WARNING: YOU'RE MAKING A BIG MISTAKE!
By: josh22m2m | Jul 12, 2008 10:11 PM 
I’ve been with AT&T for 7 years and when MetroPcs was introduced here in Los Angeles, I told myself, this is a good deal! I got an individual plan, had it for a month, upgraded to a family plan for $100/mo. GUESS WHAT? BIG MISTAKE!! Wherever I go,...
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metro pcs is horrible
By: staciedampier | Jul 06, 2008 03:42 AM 
          Metro pcs has poor costumer service and uneducated staff i thougtht  we would down size our cost but we upsized our problems Welcome to metro hell. my husband said to me lets which from altell to metro pcs it has been  5 months of hell. first...
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lol
By: kp4xz0r | May 09, 2008 09:07 PM 
in my opinion metro pcs is going to be the best cellphone provider, i do not get any extra charges in my bills like i usually do with oters, i had t-mobile and i didnt get any reception anywhere, so my friend had metro pcs and it might be suprising for...
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worst ever
By: jonny1019 | Apr 18, 2008 06:51 AM 
Metro pcs is the worst cellphoe service ever i hate it i switchd to at&t and i liked it alot better the customer service is horrible its just horrible i dont recommend it at all i would never reccomend it to a friend well yea thats about it s yea...
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Expect To Be Hung Up On
By: the411 | Feb 28, 2008 11:00 PM 
          You got to be crazy to use their service, DONT expect a refundYou got to be crazy to use their service, DONT expect a refundYou got to be crazy to use their service, DONT expect a refundi paid PCS METRO $109 in-advanced for basic...
Very Useful
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Expect To Be Hung Up On
By: whathe411 | Feb 27, 2008 02:11 AM 
You got to be crazy to use this service, DONT expect a refundYou got to be crazy to use this service, DONT expect a refundYou got to be crazy to use this service, DONT expect a refundYeah! I was pimped real hardI paid $109 two months...
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irresponsible
By: blnk | Feb 26, 2008 09:47 PM 
My boyfriend and i purchased a nokia phone each about 3 to 4 months ago. My boyfriend decided that he wanted to change the face on his phone,  he went to metro pcs and purchased a covering for $10.00 the covering was put on the phone.  The telephone have...
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Metro PCS is better than AT&T
By: laurenstuff | Feb 23, 2008 10:21 AM 
    I’ve had Metro PCS for 4 years now - first in San Francisco, then San Jose, and now in Berkeley. It works great, the price is great, and I haven’t had any issues with them. I have them take an automatic payment from my debit card and that works great....
Somewhat Useful
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best option!!!!
By: sandy1136 | Oct 04, 2007 12:37 AM 
ive had metro pcs for almost 2 years. its been a big money saver.....ive had tmobile...sprint...and cingular...and metro has been the best for me....ive only had 2 drop calls which is great but... you can not expect to have no drop calls ON A CELL PHONE...i...
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Live and Learn.....Ditto!!!!
By: Truepulp001 | Sep 07, 2007 05:30 AM 
Initially it was ok. THEN I added a phone.....major mistake!I don’t know where they get their service people, but I was alwaystold that the buck stops with top management. Well it was the phone service from HELL. I HATE the phone_bot that...
Somewhat Useful
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Poor customer service reasons.
By: gpva2k4 | Jun 09, 2007 12:31 PM 
MetroPCS customers, Please read. "Thank you for calling MetroPCS, my name is Michael, my ID is 84205, how may I assist you today?" These were words I soon learned to dread. The working conditions were imprisoning, to say the least. The seats were...
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Very Crowded Cell Towers
By: ultranate | May 21, 2007 01:41 AM 
I left MetroPCS because of the service quality. The ultimate straw that broke the camels back was that I made a 911 call after getting in a car accident and MetroPCS dropped the call! I put up with constant call dropping and bad cell service for less...
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Horrible customer service
By: metrohater | May 18, 2007 07:03 PM 
I bought TWO kyocera strobe phones for the sole reason of using the mail@metro service. I tried to download it, and gota "customer not found" error message. So I called the customer service. That didn’t work. I’ve now called them 12 TIMES!!! I’ve been...
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So far, so good
By: nayers76 | Apr 25, 2007 10:18 PM 
I was skeptical about purchasing Metro PCS because of mixed reviews I read, but I like the idea of unlimited minutes. I just purchased a couple of weeks ago and so far I LOVE it. I get better reception in my apartment than the carrier I just left. Luckily,...
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Metro PCS!! Two thumbs up!!!
By: aleay25 | Apr 07, 2007 02:56 AM 
I was interested in Metro PCS, because of the affordable rates. When I got the phone and recieved the plan I was thrilled. This has been by far the greatest cell phone I have ever had. No more pop up bills with $679.00 amounts for me. And yes while...
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great bargain!
By: jessebearbctx | Mar 17, 2007 10:30 AM 
I switched to Metro PCS in October of 2006 after hearing a co-worker rave about the service. She had the service for 5 months before I switched. I had been a Verizon Wireless customer for two years and had no issues with the service but was tired of overages...
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never is it so true the term "you get what you pay for" cheap but ZERO customer service ( try getting to a human when calling theire system) it says tranfering then tells you the number has been disconnected !!! the physical stores have the same problems...
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MeHappy!
By: brownpig | Mar 12, 2007 11:27 PM 
I love knowing what my bill is every month! I don’t have to watch my minutes! I plan to get me a pre-paid to have in the bottom of purse..for emergency calls that i have to make if i’m out of the area, or not getting a signal! I have been selling cellular...
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NO Contract?????? not true
By: madmom | Feb 23, 2007 08:59 PM 
Don’t believe the no contract thing. If you don’t pay on your "due" date, your service is cancelled, you must pay for an entire month to reinstate but you do not get an entire month of service. Your service will be cancelled again when the "due" date...
Somewhat Useful
Showing: 1 - 20 of 74
  
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