Metro PCS Reviews      
Metro PCS
View More Photos
MouthShut Product Rating:
Recommended by 44% MouthShut members
Network Coverage:
Customer Service:
Charges and Billing:
   
   
Compare Features
Product Details
Hot Deals
Save to my List To see all the products you have saved, click on "Show my saved list" at the top of the page.
 
 
Showing: 21 - 40 of 72
Reviews are sorted as per Date
Sort By
Product Rating
Sort By
Review Date
Sort By
Review Rating
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Has anybody else had this happen????
By: asalman21 | Jan 21, 2007 09:24 PM 
I have had service through metro pcs for 4 months and it has been the 4 worst months of my life. Basically I wrote a check to the compnay to pay my bill, well when the ck went through my account, it bounced, whick was my fault. When the bank contacted...
Not Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Cheap, liars
By: captainPaul | Jan 13, 2007 09:33 PM 
Metro doesn’t have customer service. They are cheap but don’t expect help or any support. If you can afford anything else, don’t use Metro PCS. Yesterday I tried to make a payment and their system was down so the only way to make a payment was to...
Not Rated
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
OLD REVIEW:Here’s the whole KRAZR conspiracy, I’ve talked to the KRAZR hotline 18009721837, and they say that the whole reason MetroPCS is putting out the K1M is for market strategy reasons. Metro contacts Motorola and tells them specifically what...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Worst Customer Service Ever!!!!
By: Bidmouth | Dec 20, 2006 11:42 PM 
Its all good here until you have a problem and want to talk to someone. The website says a rep will answer 24 hours a day to happily help, this is B/S because noone will ever answer. If you try to push 0 for an operator you will be told my a recording...
Somewhat Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
3 years with metro
By: asp19wpb | Oct 12, 2006 07:22 AM 
Ok i was on of the first customers when metro came out. Network service was BAD REALLY BAD. I Stayed with At&t and i love them still. But they merged with cingular and i have never like cingulars customer service. So i canceled at&t and went to...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Metro PCS (Ghetto Piece of $^*!)
By: daveyhavoksgirl | Sep 26, 2006 10:23 AM 
Ahhh... Metro. When you have to pay a bill- good luck! You will receive an almost threatening, URGENT text reminder that your bill is duemany days beforehand. They call it a "convenience charge" to walk inside a store and wait in an hour long line rather...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Customer Service Hell
By: Xiong | Dec 28, 2005 01:18 PM 
Abusive customer service is not original with Metro PCS; but they have perfected the art of nasty. Callers who dial in to their widely-advertised 800 number get jerked around through the usual voice robot (’’For Jizz, press 4...’’) but theirs is worse...
Very Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
No Problems!
By: sfreier | Nov 19, 2005 10:51 AM 
Metro just expanded into the Tampa Bay area. It was the buzz around everyone I knew(work, school, etc). I have had cell service before from sprint but found i was being charged for things i didn’t need nor use. With my credit being not so good I figured...
Very Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Metro PCS great phone..great service
By: janado | Nov 04, 2005 11:23 PM 
I don’t know what all the bad press is about. I have a family plan with Cingular and the $45 a month plan with Metro PCS. Metro beats Cingular hands down in every way. I got four crappy (free) phones from Cingular and in one year I’ve had to replace all...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
I worked in a call center where we handled inbound calls for metro. They teach you nothingand onlywant you to handle angry callers. The other reps are rude and treat the customers poorly then when they call in they have no paitents for the CSR. The...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
METRO A MUCH MUCH BETTER COMPANY
By: jeans94621 | Aug 09, 2005 01:04 AM 
I HAD METRO PCS BACK IN 2003 AND PART OF 2004. IT WAS HORRIBLE SERVICE BUT MY FRIENDS HAVE BEEN TELLING ME IT HAS CHANGED SO I TOOK A CHANCE AND RESTARTED THE SERVICE I HAVE HAD THE PHONE FOR THREE WEEKS NOW AND HAD ONE DROPPED CALL. BEFORE THE CALLS...
Somewhat Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Metro PCS is awesome!
By: CoolCat168 | Apr 17, 2005 11:06 AM 
***Updated*** Metro PCS is still a good carrier just the phone i got was not a good one. The phone went all out of whack i still do not know why. I have switched to cingular since then but i still do recommend metro PCS to people who talk a lot or...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
deleted.
By: rabidusuniversum | Apr 10, 2005 01:32 PM 
deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted....
Very Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Not bad after all
By: twenty_east | Mar 03, 2005 08:46 AM 
I must say that my expectations were not excessively high when I bought a Metro PCS phone, nonetheless, the service has actually met and exceeded my expectations. And, for once, I actually have a manageable wireless bill. I’ve been a subscriber for...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Absolutely Horrible
By: auntieannie2 | Sep 25, 2004 06:33 AM 
I paid ahead, $100 for 4 months of mini plan ($25 a month), and their billing dept. absolutely messed it up, causing me hours and hours of trying to get the credit I had coming. An absolute nightmare! For three months they kept turning off my phone even...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
GeTTing BeTTer
By: Stunnner | Aug 04, 2004 07:02 AM 
Well this is my first reveiw. But I have to say every review here speaks some truth about M@tro. When I first had M@tro about a year and a half ago the service stunk for the majority of us unlimited min speakers. I look around , I try to...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Stupid
By: mccoy99 | Aug 01, 2004 12:56 AM 
We called the 800 number before going to the store to confirm that we could transfer our home number to the new cell phone. They said all we had to bring was a copy of the phone bill and it could be accomplished. When we got to the store they said it...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
metro pcs = bad reception everywhere
By: laurenj | Jul 05, 2004 06:00 AM 
Metro pcs is a good deal if you dont mind having your calls dropped and the text messeges not going through abouth half the time. I like that its unlimited but I’m switching to a new company causeI need to be heard the reception sucks!!!!!! I think that...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
Kyocera-Rave
By: snuffles666 | May 06, 2004 03:06 AM 
I am the owner of a kyocera-rave cell phone. Obviously my provider is Metro. I think that the service it ok, My phone has only dropped ONE call and that was because i was in an elevator. (excuse the spelling please) The only thing I don’t like about my...
Useful
Product Rating:
Network Coverage:
Customer Service:
Charges and Billing:
I have tried metro PCS off and on since they iniated service in Altanta . The coverage here is still full of holes . It appear that with the market they target ( teenagers and people with credit problems who really have no other choice for wireless except...
Useful
Showing: 21 - 40 of 72
  
Compare Metro PCS with other popular Cellular Service Providers
Airtel
Reliance Mobile
Vodafone - formerly Hutch
BSNL CellOne / Excel
Idea Cellular
Tata Indicom Mobile