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MouthShut Score

42%
2.97 

Customer Service:

Claims Settlement:

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Max Bupa Health Insurance Reviews

Trusted and industry leader
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A token of appreciation from the brand

7 days ago Read (via Android App)

I am enrolled to Max bupa health insurance since last 3 years and so far used it 2 times and the experience is satisfactory. The premium of this health plan depends upon your age and it is particularly 10 -15% higher than the lowest primium offered in the segment. Also, it is excluded any GST...Read More

Not recommended
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

17 days ago Read

Hello everyone my name is Sahil Nanda and I am from New Delhi I would like to share my views on Max Bupa Health Insurance I have this health insurance which I got up from Policybazaar last year for my parents and I enrolled my name in it I choose the family floater plan of rupees 30 lacs and I a...Read More

More reasons to choose MAX BUPA
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A token of appreciation from the brand

22 days ago Read (via Android App)

Hi Max Bupa Is a Standard Health Insurance company with standard Premium with standard coverage, it is high qualified Insurance company. MAX BUPA process the claim directly and not via third party but other companies take help of TPA , no age bar restriction and can cover your family membe...Read More

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Good mediclaim!
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A token of appreciation from the brand

24 days ago Read

I have recently took health companion family floater plan of 5lakh sum assured. I bought it for my father and mother. I took it online through their website. It was very easy process and their customer support was with me on call on every step while filling form. They are very friendly. It wa...Read More

Bad Insurance Company
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 22, 2017 02:51 PM Read

I am regular customer of max bupa Health Insurance from last two year. My Max Bupa Policy Number is 30436062201601 and I have attached soft copy of premium receipt. I am enrolled my Heartbeat silver policy of 03 lacs for 2 adults on 18/06/2015 and also renewal the same in 18/06/2016 but till ...Read More

Very Bad service of Max Bupa Health Insurance
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 19, 2017 07:34 AM Read

Max Bupa is a big brand but I am not satisfied with it's service. My whole family members are covered by medical insurance. I am paying a big amount as a premium every year. Recently my wife was admited in jaipur Golden Hospital for major health problem. At that time I need a lot of money for pa...Read More

Best in class

Jun 14, 2017 05:06 PM Read (via Android App)

??? ???! ?????? ?? ??????, ??? Reimbursment ?? ???? ?????| ??????? ??? ???? ?? ??? ????????? ????? ???? ????? ????? ???? ?? ???? ?? ?? ?? ?? ???? ??| ???? ??? ?? ??? ???????? ???? ????? ?? ??? ??| My whole family is covered under Max Bupa Health Insurance. Actually Max Bupa is also our family...Read More

Max bupa health insurance

Jun 08, 2017 12:58 AM Read (via Mobile)

A Major thank you to Maxbupa for having such a magnificent product(Heartbeat) We have by and by experienced incredible fulfillment by getting speedier cases. Endorsement for the cashless treatment is amazing. The elements are great. As a client our occupation is to pick the best item by knowing ...Read More

Max bupa making money only
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 03, 2017 02:32 PM Read (via Android App)

Max bupa health insurance is very costly and bad service. Whosoever has been taken their policy are in big trouble. Customer service will provide you good feeling but whenever you will go for actual service, you would be very disappoint, because their staff is very rude and all hospitals have...Read More

Very Wrost Experience with MaxBupa
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 01, 2017 05:15 PM Read

I have purchased Max Bupa Health Policy in year 2016. after paying Premium for 2 years, when I submitted claim, I realize it was my wrost decision ever to buy a policy from Maxbupa. Wrost response from MaxBupa. After submitted so many documents and four month long Process, they have denied the c...Read More

Max Bupa Health Insurance (NEVER EVER BUY THIS)

May 31, 2017 10:13 PM Read

Policy no is 30672817201700 Fooling customers by saying report is fine and then adding diseases in exclusion on their own. Never ever trust max bupa. They will make pay you high premium but will not serve you once the payment is done. Buy any other policy but never go for max bupa. ...Read More

Max bupa overall good
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May 31, 2017 06:08 PM Read

Overall a good policy now a days in health insurance but the premium's are very high and range of plans are very less when compared to other insurance in health coming to customer care it is nice and claim settlement is very high and the staff r good I will recommend to each and every one to g...Read More

Staff behaviour is very rude
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

May 27, 2017 05:13 AM Read (via Android App)

Max bupa health insurance is not a new insurance company it working from many years but its workings are not good for the society, the major reason for its poor working behaviour is the behaviour of there staff. The behaviour of there staff is not good atlest with me , there tone to talk with...Read More

Cheater company. dont take mediclaim from maxbupa
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

May 20, 2017 04:57 PM Read

I have a max bupa maternity policy. I have added my baby into policy and renew it. after renewal it shows only 2 names. the policy's customer support told me that for adding your baby into policy you have to give a seperate application again and pay additional amount for it. at the time of polic...Read More

Increase in Premium amount
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

May 17, 2017 09:46 PM Read (via Mobile)

I purchased a silver family floater for 1+10L family. The premium was Around 33 k which is now increased to 40k this year. On calling up customer care the reason given was the cost of medical has changed so change in policy premium. I am not satisfied with answer and upon asking more the phon...Read More

Maxbupa health
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A token of appreciation from the brand

Apr 30, 2017 04:57 PM Read (via Android App)

Five years ago I took maxbupa health insurance for my mother.so after seeing their plans and according to my illness of my mother I took HEARTBEAT SILVER 3L 1A plan. In 2012 its premium was around 13000 that is according to the age of patient. REMEMBER with each passing year their premium ...Read More

Worst experience I had with their service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 26, 2017 06:40 PM Read (via Android App)

I did opted for this insurance company ( mediclaim ) majorly due to agent impressive explanations and promises about extra ordinary servives . But , I was wrong as I was trapped and money spend was a complete waste. Premium : Its too High and I think there are other companies which are off...Read More

Claim Settlement
Thank You
A token of appreciation from the brand

Apr 20, 2017 07:31 PM Read

One of the best service which I ever seen in any insurance Industry. As I submitted my claim reimbursement document on 18th Apr 17 and I receive my claim amount on 20th Apr 17. Its just with in 2 days of submission of documents. Hattsoff to the MaxBupa for so quick service. I am customer of Max...Read More

Reason: Why Should you not opt MAX-BUPA?
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 13, 2017 04:29 AM Read

Thanks for all your valuable comments and rejection history, I was just about to pay 2 years of the premium for "Max Bupa Health Companion Family Floater", luckily I decided to go thru all reviews and here God saved me. True, never opt Max Bupa! Although in this policy fish market, you can...Read More

Unexpected treatment by Max Bupa
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 06, 2017 12:51 PM Read (via Android App)

I was associated with max bupa since 2012 by having a heartbeat plan for me and my family in which I was having maternity cover also of some 30000k. In 2016 when we got our baby, the expense was mostly covered by my company due to some emergency, as there was nothing remained to claim so I di...Read More


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