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Lufthansa Reviews

Delayed Baggage with Lufthansa

15 days ago Read

This is to call out the excellent customer service rendered by Lufthansa airlines for my delayed baggage. On 04 March 2017, my flight back to Mumbai was rescheduled due to bad weather. As soon as my flight landed in Mumbai, I got a call from the Lufthansa helpdesk on my mobile stating that my...Read More

10 hour flight and i loved it.

Jan 15, 2017 01:45 AM Read (via Android App)

It was my first time with lufthansa. I jad a flight from mumbai to frankfurt and from there to bremen. I just love the whole journey so much. The crew was so nice and polite they took care of everthing that I needed. Comfortable seats and ample leg space and a good library of movies was all I co...Read More

Lufthansa: 9 hours in the aircraft.

Jan 09, 2017 11:07 PM Read

Deutsche Lufthansa: Luft- the German word for "air". Hansa: a Latin term meaning "guild" Largest German airline. The largest airline in Europe(in terms of passengers carried and fleet size) It operates services to 18 domestic destinations and 197 international destinations in 78 c...Read More

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Highly professional and personable

Aug 21, 2016 09:24 AM Read (via Android App)

San Francisco to Frankfurt in First Class. Lufthansa uses the United Global First Lounge at SFO, a pleasant, but unremarkable, space. Lufthansa's A380 First Class cabin has an 8-seat arrangement. I was in 1A, right in the front and on the second deck of the aircraft. Upon entry into the cabin ea...Read More


Aug 09, 2016 01:29 PM Read (via Android App)

Ciao da Bologna Francoforte costa molto biglietto però servizi ottimo mi piace air france perché ottimi servizi costa meno rispetto lufthansa però se devi andare francoforte ti conviene aero air france perché costa meno rispetto lufthansa unico problema che devi fare scalo devi stare 3 ore in ae...Read More

Nice airlines . Helping staff

Mar 29, 2016 10:07 AM Read (via Android App)

I used this airlines from igi airport to verona italy so many times my experience is good great infact.recently my mother in law has to travel in this flight alone .i was worrid coz she is old and sum disk problem . She cant walk that much, I was worried about that coz it was a connecting flight...Read More

Worst experience in flight

Dec 08, 2015 10:28 AM Read (via Mobile)

Dont ever travel from munich to mumbai in lufthansa. I know germans r pretty uptight but when a tired traveller travelling non stop for 20 hrs needs assistance to put her bag up the cabin store the attendant can not refuse saying I cant help you but you have to put it by yourself. Also if you...Read More

Luftansa is an amazing Flight

Nov 30, 2015 11:35 PM Read

Luftansa  is an Fabulous  airline, I recently flew round way from Mumbai  to Paris LH763, in October, had an awesome experience flying with it. Booked my tickets through online site of online booking site and during festive time I had got a discount of rs 1000 straight from my total air fare. My...Read More

Terrible, uncouth and racist! Avoid at all costs

Jul 16, 2015 09:37 PM Read

I had a terrible experience with LH in May 2015. I was offloaded without information and then insulted and humiliated by the staff, before being forced to pay exorbitant airfares to make alternative travel arrangements. LUFTHANSA ARE CHEATS WAITING TO SELL YOUR TICKETS A SECOND TIME FOR PROFI...Read More

Easytobook, On-time, Great-connectivity, Nice Meal

Feb 10, 2015 09:10 PM Read

I made a flight booking to France on Lufthansa website about 3 months in advance and it was pretty simple. No issues there. Got a complimentary seat preference that they generally give. It was an economy class booking. Took a print-ticket and checked in my baggage at Mumbai Airport. The plane...Read More

Not a bad airline

Jun 05, 2014 02:43 AM Read

I fly b/w USA and India on LH. Generally good airline. Staff at Frankfurt can be a pain. Germans can be uptight, black and white about things sometimes but they are always punctual. Food is reasonably good. Miles and More, their rewards program, is pretty good too. I like their new A-380 aircraf...Read More

Service Is Horrible

May 16, 2014 07:33 PM Read

I had a flight with Lufthansa from Kiev to Pittsburgh on 4/ 6/14. Flights were canceled due to pilot's strike. No flights were available on 4/6/14 so Lufthansa rescheduled me on KLM for 4/7/14. Shortly after Lufthansa made the reservation on KLM I received an email from KLM that one of the segme...Read More

Outstanding Experience During the Visit.

Mar 27, 2014 09:09 PM Read

Happy evening in US. Reached India by Lufthansa airlines - FRA - to MAA to see my mother - 016 2398438653. Great experience in Frankfurt airport gate - the lady was able to get me a great seat aisle seat I need to mention as well. Gate b25. Boarding time 9:25am. Seat -32H. Non ...Read More

Lufthansa Sticks!

Jul 03, 2013 05:53 AM Read

Lufthansa cancelled our original flight from Barcelona to Atlanta. When they re-booked our flight, not only is it 4 hours longer with an additional stop but they would not honor our business class seats even though they had availability. Do not ever fly this airline.

Value For Money

Oct 26, 2012 07:12 PM Read

I flew from mumbai to munich and onward to New York JFK. Entertainment was average food was good and cabin service was superb..  Punctual as ever. But on my return, I flew via Frankfurt. The flight to mumbai was pathetic. Food was bad, legs pace was very less , the flight was suffocating. No ...Read More

Awful and unpleasant experience from Lufthansa

Oct 19, 2012 07:09 PM Read

Had an awful and unpleasant experience with the ground crew at the Florence airport on Tuesday afternoon. Two of us tried to check in ONE suitcase but got refused by the ground crew. The crew claimed that our suitcase was 28KG, so we were not allowed to check it in unless we PAY an extra fee or ...Read More

They take care of their fliers

Oct 02, 2012 10:20 PM Read

Last month traveled by Lufthansa from Washington DC to Bangalore. It was a very pleasant experience. yes my baggage was misplaced and did not reach Bangalore along with me. But I received it the very next day - delivered at home - with no loss. And at the airport on reporting the loss of the ...Read More


Sep 17, 2012 05:21 AM Read

Why can't I delete this?! Why can't I delete this?! Why can't I delete this?! Why can't I delete this?! Why can't I delete this?! Why can't I delete this?! Why can't I delete this?! Why can't I delete this?! Why can't I delete this?! Why can't I delete this?!Why can't ...Read More

A so-so airlines

Aug 28, 2012 08:10 AM Read

Travelled many times in this Airlines, first time was 1998 , if I compare today it is no where near to the quality provided that time. Attitude is 'Be happy that I have accepted you as passenger". You will see this more on the India Fra route. Flight attendants may not come at all after ringi...Read More

State company, stay away

Aug 01, 2012 06:34 PM Read

ZRH to Warsaw via Frankfurt- terrible experience. I have 6 hours delay, their attitude was: "be happy we accept you in our plane". Junk airline, just stay away in the future.

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