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MouthShut Score

23%
1.87 

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ICICI Lombard General Insurance Reviews

Hopeless Staff - they dont care to respond

10 days ago Read

I recently met an accident and have a Accident policy. its been more than a month the claim is not settled. Morever one Mr. Abhishek with whom I am coordinating does not care to respond to emails nor he has any courtesy to atleast acknowlege that he has received the email and is working on it. ...Read More

NO NO to ICICI abroad insurance

30 days ago Read

It is worst customer experience, while I purchase they said all claim made in onsite. When I made a claim they said I have to send the hard copy to India. Finally I got approval to do online as my claim amount is less. I made a claim Jan 2017 and the travel got completed for my visitors. W...Read More

Worst Customer Support from ICICI Lombard

Jul 19, 2017 09:54 AM Read

ICICI Lombard is interested in selling policies ONLY. For any service they will give enough excuses so that you frustrate and withdraw your claim or service request. At the time of claim they need every document in their format from other institutions where as other institutions will provide ...Read More

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Worst and non-trustable

Jul 15, 2017 04:23 PM Read

When you lose a job and you have to literally beg these guys to get claim. The claim which doesn't even go from their pockets. For 6 months I was jobless and I had to pay my debt selling don't know what all from the house. I dont know for what the PL bank FORCE you to get an insurance deducting ...Read More

Pathetic after sales. Lazy & irresponsible staff

May 26, 2017 07:16 PM Read

They will come running for new policies, but when you need service, they don't like to work on that. I wanted to transfer the policy of a motor bike after registration change. In simple words, please do not go for ICICI lombard. Super slow procedure. Pathetic attitude of people working ...Read More

Poor customer care

Apr 08, 2017 12:23 PM Read

Was trying to reach out the customer care for last 3 hours its really poor no body is picking and after submitting also no calls received from their end, now a days with latest technology if we login to particular site immediately we are getting call from that particular firm am surprised no com...Read More

WORST EXPERIENCE IN RELATION TO TRAVEL INSURANCE

Apr 01, 2017 01:55 AM Read

I traveled to Australia in the month of December and have been chasing these guys for my claim for the past 3 months. A pathetic service system & fraudulent scheme in place. You do not receive the promised compensation. I suggest all of you look elsewhere if you want to a safe travel, inform...Read More

Cheater Company

Feb 10, 2017 03:18 PM Read

Very Worst Service: This insurance company cheat the people by rejecting the case. Some months before I had admitted in a recognize hospital but their verification department told me that hospital is not recognized and their doctors have no degree. I have followed to this company since last 4...Read More

WORST SERVICE AND STAFF

Jan 03, 2017 05:37 PM Read

WORST SERVICE: THEY CHEAT PEOPLE BY REJECTING CASES AND THEN WHEN YOU ESCALATE THEY WILL AGREE BUT YOUR CLAIM WILL NOT BE PROCESSED AND WILL DELAY TILL THE TIME YOU GET EXHAUST AND STAFF SHOUTS ON YOU AND ALSO PAY YOU HALF OF WHAT YOU EXPECT TO BE PAID, IF YOU NEED FULL DETAILS YOU CAN CONTACT M...Read More

Worst Policy Providers and cheaters

Nov 12, 2016 01:34 PM Read

I was contacted by the ILOM agent regarding policy he gave me all the wrong info and I unfortunately I bought the policy and when I came to know regarding the wrong info I cancelled the policy. As per the policy if I did not receive my policy documents I was suppose to be entitled for the ful...Read More

WORST CUSTOMER SUPPORT EVER !!!!!!!!!

Nov 08, 2016 10:57 AM Read

Probably the worst Customer Service ever!. I was trying to contact the renewal department for a week and those lazy support guys are not responding me! Don't go for ICICI lombard ever! They are robbing the customer money and not giving back anything to the customer. wasting my 3 hours Probab...Read More

Wrost Company for Insurance your Vehicle

Oct 21, 2016 03:43 PM Read

Here is my issue: Dear friends, I want to share an important information with you. This year 2016 I have taken a Comprehensive Insurance from ICICI Lombard. I have gone through an accident on 11th Oct 2016 and submitted my Car at SAS Hyundai for claim. After verification from surveyor of ICIC...Read More

Slow Service

Oct 21, 2016 01:33 PM Read

Buying an insurance for you and your family is somewhat normal these days. Earlier thgis field was dominated by LIC, however, now there are multiple private players vying for the customers' attention. I too know someone who has an insurance from the ICICI. His experiences, however, were not as r...Read More

Worst response from ICICI Lombard

Oct 12, 2016 11:44 AM Read

My Car insurance is due and ending today. For last couple of days, I am continuously requesting them to change my RTO office as because of change in address, I have sent them copy of RC also, but they are not at all responding. I don't know when the situation of claim will come then what these p...Read More

My words ICICI Lombard General Insurance

May 28, 2016 12:16 PM Read

ICICI Lombard General Insurance this is a very trust fully company . and this is provide for many types of this mostly all service are provide such as given below Car Insurance Two Wheeler Insurance Health Insurance Travel Insurance Student Travel Insurance Home Insurance...Read More

About car insurence

May 27, 2016 04:30 PM Read

One of the wrost insurence company in india really made me sick please I beg to you please dont get anykind of insurence from this witch company just pay 170000 to any poor people they will pray for you but if you will get an insurence please just burn your car with 50 rs fuel but please dont pa...Read More

Satisfactory Services

Apr 29, 2016 05:40 PM Read

I had insured my two wheeler with this company and the policy expired. Then I called their customer support and that representative helped me throughout the process as he was guiding me the whole procedure with out getting irritated and I completed the process successfully. They said that the Co...Read More

Best insurance

Apr 29, 2016 05:22 PM Read

Hi all I am writing this review on my personal experience the staff has been very co operative and understanding with respect to taking the claims. I initially saw the web site icicilombard.com which is very comprehensive about insurance articles and their products features. I made a claim for m...Read More

Cheat company never trust dont buy ICICI Policy

Apr 29, 2016 04:07 PM Read

Ik number ki Cheat Company h. Move On 24 se bol rha hun. toyota Etios cars humne purchase ki. ik car accident ho gai. 20 March 2016 ko accident hua tha ab tak claim nhi mila. Insurance bhi cashless tha karwaya hua. upper se inke executives jo 7.17 Lakh k loan ko 6 Lakh mein settlement karna chah...Read More

Think twice before purchase icici lombard

Apr 11, 2016 05:51 PM Read (via Mobile)

Hi to all people who are planning to purchase icici lombard policy .Please think twice as you will feel exactly the same as currently I m feeling . cheated, agitated and helpless. Currently in the middle of cash less approval of my mother policy 4128i /ih/87225671/02/000 which was purchased&a...Read More


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