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Heena Tours and Travels, Mumbai Reviews

 first reviewed by kvin76
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      • gandhisalil

        Pune, India, India

        Reviews: 1
      •  9 days ago
        • Was the tour operator helpful:
        • Knowledge of Tour Guides:
        • Transportation Quality:
        We had booked in Feb 1st week for NZ tour for 20th April 2016. Paid booking amount+ air tickets to Heena immediately. Visa was done by Heena only. After that till march 20th, there was no contact from Heena. We contacted back on march 20th asking for details, and eventually by March 31st we w ...

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        Product Recommendation: No
        Not Rated
        Read 214 times Comments (0)
      • rathinasik
      •  May 27, 2015 03:03 PM
        • Was the tour operator helpful:
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        Me and my family went to sikkim tour with heena travels. We had very bad experience with this travel company. The company thinks only about money making and least bothered for customer satisfaction.i suggest to all the review readers to please stay away from this tour operator, they will make ...

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        Product Recommendation: No
        Not Rated
        Read 4030 times Comments (0)
      • neetu505

        Adelaide, Australia

        Reviews: 1
      •  May 10, 2014 04:55 PM
        • Was the tour operator helpful:
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        Visited North East EP - 3 tours covering Darjeeling, Gangtok and Pelling through Heena in April 2014. Very Bad experience with respect to Hotels, Food as well as Vehicles. It is no more a great Tour Operator to go for a tension free holiday. Every day morning we had to struggle to get a decen ...

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        Product Recommendation: No
        Not Rated
        Read 8253 times Comments (0)
      • harinshah

        Pune, India

        Reviews: 2
      •  Mar 27, 2014 12:37 AM
        • Was the tour operator helpful:
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        I just came back from JK-3 tour on 24th March and can’t hold myself to share my experience. This was my 3rd trip with Heena tours (my parents had about 4 tours) and it was one of the worst specifically it mattered when tour location was one of the best i.e. Kashmir Completely pathetic cust ...

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        Product Recommendation: No
        Not Rated
        Read 9124 times Comments (0)
      • kp1989

        Navi Mumbai (New Mumbai), India, India

        Reviews: 1
      •  Mar 26, 2014 01:52 PM
        • Was the tour operator helpful:
        • Knowledge of Tour Guides:
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        They skipped many places which where mention on the booklet. Only food on this tour was very good and staff member other than tour manager were very helpful. I will never suggest Heena Tours to any of my friends as they had never co-operated with us on our tour. Please don’t cheat ot ...

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        Product Recommendation: No
        Very Useful
        Read 8746 times Comments (0)
      • AReggie

        Not on this earth, India

        Reviews: 1
      •  Jun 08, 2013 08:45 PM
        • Was the tour operator helpful:
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        When we were making a personalized booking, Heena offered 4 & 5 star properties and spoke high about their operations. However all of it is a farce. Though it was a personalized tour we were given meal coupons for their kitchens and they are the worst of the places that I have seen. A local ...

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        Product Recommendation: No
        Not Rated
        Read 11103 times Comments (0)
      • desaimithun2004

        Mumbai, India

        Reviews: 1
      •  May 28, 2013 12:52 PM
        • Was the tour operator helpful:
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        I had booked my honeymoon to Uttarakhand from Heena Tours and Travels on May-2013. The tour started from Delhi in 5 star hotel but from there on hotel and food standards started getting lower and lower. Worse was Bhimtal hotel(Mapple) where hotel didn’t have AC working nor did it have any ...

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        Product Recommendation: No
        Very Useful
        Read 10927 times Comments (1)
      • hiroo007

        mumbai, India

        Reviews: 1
      •  May 02, 2013 12:37 PM
        • Was the tour operator helpful:
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        I had chosen Heena Tours for various reasons that they are publishing & committing; but during the tour they never performed up to the standards. The company management is not bothered to attend to complaints during the tour & after the completion of tour. Staff is ignorant & careles ...

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        Product Recommendation: No
        Not Rated
        Read 10807 times Comments (1)
      • Smartass123

        Mumbai, India

        Reviews: 1
      •  Jan 16, 2013 09:39 PM
        • Was the tour operator helpful:
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        Took a Dubai tour in jan 2013 .first the positives : coordination at Dubai is good . Tour guide is helpful . Food all Indian not bad. If u cannot handle any other food abroad and want only Indian food this is the only tour operator in India for it. They give meal vouchers for local Indian restau ...

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        Product Recommendation: No
        Very Useful
        Read 12307 times Comments (1)
      • Kapil_Dave

        Pune, India

        Reviews: 1
      •  Sep 01, 2012 05:58 AM
        • Was the tour operator helpful:
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        We travelled to Kerala (from Pune) in Nov 2011. The tour was Kerala Heena Lite (8-days 7-nights). We really enjoyed as the vegetarian food was good and most of the hotels very decent (except one). I would recommend the tour as it covered a lot of places in Kerala and there was nothing require ...

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        Product Recommendation: Yes
        Not Rated
        Read 12509 times Comments (0)
      • vrock

        Mumbai, India

        Reviews: 2
      •  May 14, 2012 05:26 PM
        • Was the tour operator helpful:
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        My Family & Relatives had worst ever experience at JK with Heena Tours. Heena Tour had a good name and because of which they planned for JK. The hotel at Srinagar specified in the list was not available as bookings were done 3 months prior. House boat was provided for just 1 night which a ...

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        Product Recommendation: No
        Not Rated
        Read 12697 times Comments (0)
      • pakela_thakela

        Mumbai, Maharashtra, India, India

        Reviews: 1
      •  Mar 29, 2012 11:20 AM
        • Was the tour operator helpful:
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        It can not be denied for "heena tours", being best in Domestic tours, perticularly for gujraties and vegetarians. But we had worst experience with heena tours, During our visit at kashmir in JK-5 tour code in between 16th march to 24th march 2012, staying at grand mumtaz hotel, shrinagar, gra ...

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        Product Recommendation: Yes
        Very Useful
        Read 14314 times Comments (1)
      • coolalps

        mumbai, India

        Reviews: 1
      •  Nov 09, 2011 06:42 PM
        • Was the tour operator helpful:
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        Our luxurious personal tour which was planned almost 3 months before with family  was made a havoc even after spending huge amount the tour was not planned properly and lot of mismanagement. we were two families but still we were given every where rooms very far off in separate floors, even in c ...

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        Product Recommendation: No
        Very Useful
        Read 12310 times Comments (0)
      • nrnzaveri

        Mumbai, Maharashtra, India

        Reviews: 1
      •  Nov 04, 2011 05:18 AM
        • Was the tour operator helpful:
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        November 2, 2011 Samet Shikhar religious tour If you can manage the tour without Heena Tours it is advisable. Never ever trust Heena Tours itenary package. They don’t disclose many facts and the tourist is left at their mercy. We could manage at half the cost what Heena tours had charge for o ...

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        Product Recommendation: No
        Very Useful
        Read 13334 times Comments (0)
      • nihir64

        mumbai, India

        Reviews: 1
      •  Jul 14, 2011 08:25 PM
        • Was the tour operator helpful:
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        I took up HP3 tour starting May 16th 2011. Found them big cheats. Provided worst and cheapest hotel accommodation. While travelling stopped at the worst dhabas and prepared food, this too at very odd hours. Tour manager disinterested in any thing. Presentation of food was not very good. The b ...

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        Product Recommendation: No
        Very Useful
        Read 12662 times Comments (0)
      • sweetuj

        Mumbai, India

        Reviews: 1
      •  Jun 10, 2011 09:52 PM
        • Was the tour operator helpful:
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        Overall the trip was good, but the problems started after booking only. We had booked the tour some 3 months before we travel. At that time they assured us that the group will be filled and it will be a confirmed departure. So we told them we will book for cruise too. If we book cruise before ...

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        Product Recommendation: No
        Very Useful
        Read 12847 times Comments (0)
      • yatinkumar11

        Mumbai, India

        Reviews: 2
      •  May 26, 2011 06:17 PM
        • Was the tour operator helpful:
        • Knowledge of Tour Guides:
        • Transportation Quality:
        I have booked a Shimla - Manali (HP-4) trip for my Parents in Mid of May’11. After reading lots of -ve reviews about heena I would like to have some +ve review. The trip Kicked off well from delhi A Decent and good hotel to welcome. The tour manager was very kind and helpful. We had no choice ...

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        Product Recommendation: Yes
        Useful
        Read 12532 times Comments (0)
Showing: 1 - 20 of 29 Reviews on Heena Tours and Travels
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