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Heena Tours and Travels, Mumbai Reviews

Worst service provider of INDIA

Mar 20, 2017 05:10 PMRead

The worst pre & post service provider in India.I have booked International group tour through Heena Tour held in February 2017 to Asian Charisma.I have booked through Heena, Ahmedabad office which having worst and totally untrained staff. Staff are keeps on changing.They don't kn...Read More

Heena Tours and Travels in Mumbai.

Jan 25, 2017 04:12 PMRead

Hello friends,I want to share my first experience with this tours & travels company. This company website is not good for online ticket booking. I call to customer care representative and want to get knowledge for ticket booking. They did not give good and clear information about seat an...Read More

Heena Tours and Travels in Mumbai.

Jan 08, 2017 03:33 PMRead

I used the first time this company service and I went to travel with my friends. I like this company facility and its facility is very useful for us. I was not satisfied this company service because it company's guides did not give proper direction and not punctual for the time because it Volvo ...Read More

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Awesome experience

Nov 05, 2016 06:19 PMRead (via Android App)

In last month I made a tour for kerela with heena tours and travels. There was a troop of about 30-32 people with me. We all were really happy with their services and responsibility. I'll make it out in sequence what we experienced with the tour-1) from our destination point out luggage was ...Read More

Heena Tours - Naam Bade, Darshan Chote

Jun 26, 2016 09:12 PMRead

I booked through Heena for the Kashmir Tour(JK-2 Group B) keeping in mind that Sikkim Tour by Heena was excellent.Initially the House Boat at Srinagar and the hotel at Gulmarg(Hotel Shaw Inn) were reasonably good. The hotel at Pahalgam(Hotel White Water Resort) deserves a mention. This hotel...Read More

Heena tours - Unprofessional greedy liars

May 16, 2016 10:10 AMRead

We had booked in Feb 1st week for NZ tour for 20th April 2016. Paid booking amount+ air tickets to Heena immediately. Visa was done by Heena only.After that till march 20th, there was no contact from Heena. We contacted back on march 20th asking for details, and eventually by March 31st we w...Read More

Great Exprerience with Heena Tour in Sikkim.

Mar 26, 2016 04:23 PMRead

I went to Sikkim  by Heena tour on 11th March 2016 and it was 12 days tours.we have enjoyed alot, awesome food, Cooprative staff. I don`t feel any bed experience with tour .both Managers(Prakashbhai Jat & Devilal Jat) behaviour with us also very Good.Friends we enjoyed alot.I will suggest go...Read More


May 27, 2015 03:03 PMRead

Me and my family went to sikkim tour with heena travels. We had very bad experience with this travel company.The company thinks only about money making and least bothered for customer satisfaction.i suggest to all the review readers to please stay away from this tour operator, they will make...Read More

Heena Tours Isha and Samidha wrst behavior kashmr

Jan 03, 2015 01:57 PMRead

Heena Tours customer care Isha and Samidha worst behavior kashmir tour. Isha and samidha behaves very badly with customers. They have not even provided initial information for kashmir tour. Worst Travel Service customer care associates no care for phone call customers.Not providing tour iten...Read More

Worst Experience

May 10, 2014 04:55 PMRead

Visited North East EP - 3 tours covering Darjeeling, Gangtok and Pelling through Heena in April 2014. Very Bad experience with respect to Hotels, Food as well as Vehicles. It is no more a great Tour Operator to go for a tension free holiday.Every day morning we had to struggle to get a decen...Read More

Heena tours - Think Again!!!

Mar 27, 2014 12:37 AMRead

I just came back from JK-3 tour on 24th March and can't hold myself to share my experience.This was my 3rd trip with Heena tours (my parents had about 4 tours) and it was one of the worst specifically it mattered when tour location was one of the best i.e. KashmirCompletely pathetic cust...Read More

This was my worst holiday I ever had in my life.

Mar 26, 2014 01:52 PMRead

They skipped many places which where mention on the booklet. Only food on this tour was very goodand staff member other than tour manager were very helpful.I will never suggest Heena Tours to any of my friends as they had never co-operated with uson our tour.Please don't cheat ot...Read More

Choose Heena tour and spoil your mood and money

Oct 29, 2013 11:23 PMRead

No need to search on Google, Heena Tours and Travels is not like the old Heena Tours and Travels. The only thing good about Heena Tours and Travels is the food and the tour manager. Their office at Vile Parle is worse than hell, no one will care even if you die.Moreover, they have instructed...Read More

Tour Operator for Cattles

Jun 08, 2013 08:45 PMRead

When we were making a personalized booking, Heena offered 4 & 5 star properties and spoke high about their operations. However all of it is a farce. Though it was a personalized tour we were given meal coupons for their kitchens and they are the worst of the places that I have seen. A local ...Read More

Horrible Experience

May 28, 2013 12:52 PMRead

I had booked my honeymoon to Uttarakhand from Heena Tours and Travels on May-2013.The tour started from Delhi in 5 star hotel but from there on hotel and food standards started getting lower and lower.Worse was Bhimtal hotel(Mapple) where hotel didn't have AC working nor did it have any ...Read More

Heena Tours NO MORE the same

May 02, 2013 12:37 PMRead

I had chosen Heena Tours for various reasons that they are publishing & committing; but during the tour they never performed up to the standards. The company management is not bothered to attend to complaints during the tour & after the completion of tour. Staff is ignorant & careles...Read More


Jan 16, 2013 09:39 PMRead

Took a Dubai tour in jan 2013 .first the positives : coordination at Dubai is good . Tour guide is helpful . Food all Indian not bad. If u cannot handle any other food abroad and want only Indian food this is the only tour operator in India for it. They give meal vouchers for local Indian restau...Read More

Kerala Heena Lite is good budget tour

Sep 01, 2012 05:58 AMRead

We travelled to Kerala (from Pune) in Nov 2011. The tour was Kerala Heena Lite (8-days 7-nights). We really enjoyed as the vegetarian food was good and most of the hotels very decent (except one).I would recommend the tour as it covered a lot of places in Kerala and there was nothing require...Read More

Worst tour to JK (2May-9May 2012)

May 14, 2012 05:26 PMRead

My Family & Relatives had worst ever experience at JK with Heena Tours.Heena Tour had a good name and because of which they planned for JK. The hotel at Srinagar specified in the list was not available as bookings were done 3 months prior. House boat was provided for just 1 night which a...Read More

Heena tour with jammu & kashmir

Mar 29, 2012 11:20 AMRead

It can not be denied for "heena tours", being best in Domestic tours, perticularly for gujraties and vegetarians.But we had worst experience with heena tours, During our visit at kashmir in JK-5 tour code in between 16th march to 24th march 2012, staying at grand mumtaz hotel, shrinagar, gra...Read More

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