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We were in the middle of the English Channel when we discovered via email our hotel reservations in England were cancelled. We had made them three weeks prior and assumed we had reservations. When we arrived in England we called the hotel and learned...
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I have been taken by expedia for the last time. they absolutley suck and no one should use them. they take money for the flights you book early, keep the money and than when the airline cancels the flight they take no responsibility for the extra cost...
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I had the most horrible experience with Expedia. I have used them in the past for hotels and have had no problem. This time was different. First they messed up the rental car. Not really that big of deal. Then, when I had drove 14 hours and was ready...
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Last November, I booked and paid for airline tickets
on Expedia.ca for my husband and I to travel to Beijing for the Olympics. The tickets were issued and sent to us.
One leg of our flight had us travelling
from New Delhi to Beijing on...
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Have used Expedia for several years now. Have booked a total of ten flights, at a cost of around $8,000.
Until now I’ve never made a mistake on their web site, and
haven’t needed customer service for any reason. That is until now.
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DO NOT BOOK THRU THIS COMPANY.i got a call from the FRAUD DETECTION DEPT to let me know about the incorrect amount expedia had charged.As if that was not enuf they refused to revert the amount before 7 days,which ate up my credit limit ..when...
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Expedia staff is trained to LIE and oh so conviently lose connection with unhappy customers. After booking a very expensive trip to hawaii through expedia the company double charged my bank account for the trip. After five calls and five different answers;...
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Expedia charged my credit card twice in July, each time nearly $500, for a single itinerary (r/t flights from Thailand to India). It was clearly their mistake (the computer hiccuped?). I sent the duplicate tickets back to them but the expected refund...
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I am in the midst of wrestling with Expedia. I booked 3 nights at a hotel. The next day,
I had to change it to only 2 (had to shorten the trip). It took forever on the phone,
they finally did it. 24 hours go by, no change has been made. I...
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I’ll never book a trip with Expedia again. Bought my ticket (Cathay Pacific flight) with them on Sunday night. Monday morning a friend shows me the same trip on CP’s own website for the same flights and cabin class which is $180 cheaper. So I call...
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We booked a hotel on Expedia 4 months in advance. We called the hotel to confirm the reservation today prior to traveling and they had no record of our reservation. Called Expedia and the automated confirmation said we were all set. Once we were able...
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Like other consumers we too got ripped off by Expedia. It started with the car rental place not having our $423.23 upgaded minivan to our hotel not having our suite but a small one bedroom with 5 people. I was in a foreign country. Cell phones were many...
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I would suggest that when making reservations online it would be advisable to read the RULES AND RESTRICTIONS. If you’re hesitant on your booking then don’t book it. Keep your eyes open to all disclaimers specially since you’re entering your credit card...
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I would like to add that not only did I have a bad experience with Expedia but I seem to be getting them back for it.
To be frank, unlike some of you I have not lost a really huge sum of money but I had to stay in the wrong hotel in the wrong area...
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I wish I discovered this website prior to booking with Expedia. I
booked an all inclusive package with them. I arrive at my
destination and was told I did not have a reservation. To top it
all off - I was not
booked for an all-inclusive package....
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I tried to book a package vacation with expedia andI was told that they could not electronically verify my debit card, I wouldn’ be able to book the vacation. HOWEVER, they took 1,600 dollars out of my account (just a random amount, not the cost of my...
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I always make my reservations with Expedia. In fact, I tried almost all of their products like flights, hotel, cars, cruises, activities and services. Never had I had any horrible experience with Expedia. One thing I suggest to the so called "victims"...
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Expedia has ruined my Christmas vacation by not keeping up to date itineraries and when I instigated a change they confused the backend and I wound up with no seats at all. When I called customer support to fix the issue they were completely unable to...
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