Sort by
Product Rating
|
Sort by
Review Date
|
Sort by
Review Rating
|
|
Product Rating: |
  |
|
Service & Support:
|
 
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Expedia Stole $500 From Me
By: wyaryan | Oct 15, 2007 07:10 AM
Expedia charged my credit card twice in July, each time nearly $500, for a single itinerary (r/t flights from Thailand to India). It was clearly their mistake (the computer hiccuped?). I sent the duplicate...
Read complete review |
Read 1263 times |
Comments (1)
|
Not
Rated
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Slow, horrible service, don't use Expedia
By: mmagliaro | Aug 16, 2007 09:16 PM
I am in the midst of wrestling with Expedia. I booked 3 nights at a hotel. The next day,
I had to change it to only 2 (had to shorten the trip). It took forever on the phone,
they finally did...
Read complete review |
Read 1390 times |
Comments (2)
|
Not
Rated
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Don't book with them
By: translatordude | May 08, 2007 04:27 AM
I’ll never book a trip with Expedia again. Bought my ticket (Cathay Pacific flight) with them on Sunday night. Monday morning a friend shows me the same trip on CP’s own website for the same flights...
Read complete review |
Read 1789 times |
Comments (0)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Lost Hotel Reservations ??
By: cmer3 | May 03, 2007 08:36 AM
We booked a hotel on Expedia 4 months in advance. We called the hotel to confirm the reservation today prior to traveling and they had no record of our reservation. Called Expedia and the automated confirmation...
Read complete review |
Read 2524 times |
Comments (0)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Miserable in Mexico
By: itolduso | Apr 01, 2007 10:37 AM
Like other consumers we too got ripped off by Expedia. It started with the car rental place not having our $423.23 upgaded minivan to our hotel not having our suite but a small one bedroom with 5 people....
Read complete review |
Read 1971 times |
Comments (0)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: Yes
|
|
keep your eyes open!
By: metamorphmagus | Feb 15, 2007 08:38 AM
I would suggest that when making reservations online it would be advisable to read the RULES AND RESTRICTIONS. If you’re hesitant on your booking then don’t book it. Keep your eyes open to all disclaimers...
Read complete review |
Read 1328 times |
Comments (1)
|
Somewhat
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Taking them to court
By: dbcox2006 | Feb 03, 2007 06:44 AM
I would like to add that not only did I have a bad experience with Expedia but I seem to be getting them back for it.
To be frank, unlike some of you I have not lost a really huge sum of money but...
Read complete review |
Read 1394 times |
Comments (1)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
DO NOT BOOK WITH EXPEDIA
By: Torontotraveller | Jan 23, 2007 01:31 AM
I wish I discovered this website prior to booking with Expedia. I
booked an all inclusive package with them. I arrive at my
destination and was told I did not have a reservation. To top it
all off...
Read complete review |
Read 1156 times |
Comments (1)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
HORRIBLE SERVICE
By: skerstete10 | Jan 20, 2007 06:57 AM
I tried to book a package vacation with expedia andI was told that they could not electronically verify my debit card, I wouldn’ be able to book the vacation. HOWEVER, they took 1,600 dollars out of my...
Read complete review |
Read 1161 times |
Comments (0)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: Yes
|
|
I LOVE EXPEDIA!
By: jepoy94 | Nov 24, 2006 06:01 AM
I always make my reservations with Expedia. In fact, I tried almost all of their products like flights, hotel, cars, cruises, activities and services. Never had I had any horrible experience with Expedia....
Read complete review |
Read 2391 times |
Comments (4)
|
Not
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Totally Unreliable
By: jfassman | Nov 16, 2006 09:21 PM
Expedia has ruined my Christmas vacation by not keeping up to date itineraries and when I instigated a change they confused the backend and I wound up with no seats at all. When I called customer support...
Read complete review |
Read 1066 times |
Comments (4)
|
Somewhat
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Disappointing Customer Service
By: Clarebo | Nov 16, 2006 07:28 PM
I booked and paid for a night’s stay in a hotel in Spain through Expedia. When we arrived at the hotel, they did not have a note of our booking. I spent almost two hours on the phone to Expedia (who...
Read complete review |
Read 1038 times |
Comments (1)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
NONREFUNDABLE TICKET POLICY NEEDS AN UPDATE!!!
By: COCOTPW | Nov 13, 2006 10:35 PM
I am VERY disappointed with Expedia, I was using a credit that was from a previous trip that was cancelled and was on the internet booking a trip. To make a long story short, yes the customer service...
Read complete review |
Read 924 times |
Comments (4)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
SERVICE..WHAT SERVICE?
By: macca6 | Oct 21, 2006 09:25 PM
They may offer some apparently decent prices but believe me for they have no concept of service or apparent interest in ensuring the paying customer gets what they purchased. If you want to...
Read complete review |
Read 909 times |
Comments (0)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Gutted
By: neal1260 | Sep 24, 2006 07:58 PM
Expediawould not help in anyway of bringing a holiday booked with them foreward three weeks to help us arrange our dream wedding. I offered to pay reasonable costs but all they could do was offer cancellation...
Read complete review |
Read 812 times |
Comments (2)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Beware Expedia!
By: mccl | Jul 03, 2006 10:52 PM
The story is too long and too gruesome to relate in detail. Confirmed reservations that weren’t confirmed, “E” tickets that couldn’t be picked up without paper tickets that couldn’t be issued and a...
Read complete review |
Read 1077 times |
Comments (0)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
A letter to EXPEDIA's CEOs
By: doe3001 | Jul 01, 2006 05:03 AM
I sent this letter on 08-13-2007 to one of EXPEDIA’s CEO and later to their president and Senior vice president, customer operations. NO RESPONSE so far.A failure to respondonly means that...
Read complete review |
Read 1057 times |
Comments (0)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Once they take your money, you're on your own
By: l-a-f | Jun 27, 2006 07:20 AM
I ordered a ticket in March for a trip I was going to take in August through Expedia.com. Everything went smooth, I got a good price. However, last friday (a month before the trip) I find out that one...
Read complete review |
Read 1017 times |
Comments (3)
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Member's Recommendation: No
|
|
Bad service, worse offerings
By: Ahle | May 17, 2006 09:07 AM
I used to like Expedia, because it has the best selection of hotels and often the best deals on tickets. It is also very easy to use and I often find stuff quicker than on other sites. Whereas I still...
Read complete review |
Read 995 times |
Comments (0)
|
Useful
|