|
|
|
Showing: 21 - 40 of 44 |
-
-
Page 1 • 2 • 3
|
|
|
|
Reviews are sorted as per Date |
|
|
|
Sort By
Product Rating |
Sort By
Review Date |
Sort By
Review Rating |
|
Product Rating: |
  |
|
Service & Support:
|
 
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
They may offer some apparently decent prices but believe me for they have no concept of service or apparent interest in ensuring the paying customer gets what they purchased. If you want to suffer the stress and hassle of contradictory information,...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Expediawould not help in anyway of bringing a holiday booked with them foreward three weeks to help us arrange our dream wedding. I offered to pay reasonable costs but all they could do was offer cancellation at a 100 per cent charge equaling £2000.00We...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
The story is too long and too gruesome to relate in detail. Confirmed reservations that weren’t confirmed, “E” tickets that couldn’t be picked up without paper tickets that couldn’t be issued and a $100 fee for the fictional paper tickets. Total incompetence...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
I sent this letter on 08-13-2007 to one of EXPEDIA’s CEO and later to their president and Senior vice president, customer operations. NO RESPONSE so far.A failure to respondonly means that EXPEDIA’s executives are fully supporting their deceptive...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
I ordered a ticket in March for a trip I was going to take in August through Expedia.com. Everything went smooth, I got a good price. However, last friday (a month before the trip) I find out that one of my flights in the itinerary was cancelled. Thus,...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
I used to like Expedia, because it has the best selection of hotels and often the best deals on tickets. It is also very easy to use and I often find stuff quicker than on other sites. Whereas I still use it for tickets, I just decided to not use it any...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
We booked a hotel two weeks before traveling and received a confirmation email that stated that our rooms were confirmed and guaranteed, and held by a charge on our credit card.
Three days before travel, they told us our rooms were no longer available...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
I think Expedia scores no 1 for having WORST CUSTOMER SERVICE . Never book anything except plane tickets, not even hotels, on Expedia or its affiliates (hotels.com, hotwire etc). Once you pay them, there job is done. I bought ground transportation...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Expedia sucks. They do not guarantee hotel rooms. I paid for a non-smoking queen bed and instead got a smoking room with two single beds.
When I emailed them, their only response was to quote their fine print
<br >
’’Unfortunately...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
I booked a Royal Caribbean cruise (Grandeur of the Sea) for my family on Aug. 3rd through Expedia. It supposed to be a pleasant vacation; however the booking process I have gone through Expedia ruined it.
First, I have to call back Expedia travel agents...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
We booked a trip to go see my grandchildren f or August 1st. In July, I was hospitalized for septicemia and kidney failure. My daughter called to cancel the reservations and they said they would. We found out much too late that they did not cancel...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Here is the copy of the complaint I sent to the BBB:
’’On May 31, 2005, I booked an airline ticket using Expedia.com. The ticket was for travel from Denver, CO to Miami, FL on June 6, 2006. The itinerary number was 113071730670. The cost for this ticket...
|
Very Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
I booked a vacation package through expedia months ago. Today, 4 days from my flight, I have been contacted by Expedia 3 times telling me of flight changes. I was directed to take my new confirmation email directly to the airport (a 40 minute drive) and...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
I purchases 4 airplane tickets at $ 165 per for a trip this summer. I then had to move the whole thing back a week. Went to the site and changes the tickets ... changed an additional $ 400.00. When I saw the confirmation, only the return and not the departing...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
We decided to take the kids to Florida and Disney for the first time Thanksgiving weekend. I spend 2 days looking and comparing online sites and trying to find a way that we could make the trip since this was a last minute trip (we decided to go a week...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
I made hotel reservations 1 mile from where we were going to be showing our horses. When we arrived at the hotel, we were told that they were overbooked and subsequently transferred to another hotel 25 MILES away from our location.
We were exhausted...
|
Very Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
Incident- Expedia people are big liers. I was trying to get a charge reimbursed to my credit card and we called the credit card company and customer service representatives of both sides and me agreed to get that done in a day and it never happened and...
|
Useful
|
|
Product Rating: |
|
|
Service & Support:
|
|
|
Information Depth:
|
|
|
Content Timeliness:
|
|
|
Design/Usability:
|
|
|
Website Load Time:
|
|
|
We went to expedia.com to find good rates on hotels in Las Vegas. We got good rates on stratosphere; we booked it by calling expedia.com. We reached the hotel and stood in a long line for registration on Saturday and it turned out to be the hotel has...
|
Useful
|
|
| | | |