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34%
1.75 

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Eureka Forbes

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Eureka Forbes Safe Water System Reviews

They never take customer seriously.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 27, 2014 10:43 AM 347 Views

This is about Eureka forbes aquaguard Magna. I purchased for 16K, they were asking me to pay 17.5 K but I negotiated it to 16K. Sales person told me that they will install it in 2 days, but thats not true they will take more than a week to install it. You have to call them again and again and...Read More

shambunashi

Bangalore, India, India


1 Review

3 Followers



Duplicate Membrane for second replacement!

Oct 18, 2014 07:06 PM 1074 Views

I got the membrane replaced for Aquaguard RO+UV. It's just 4 months & it has stopped working. I have already placed two complaints. They have not bothered to come & help replace it. Only the brand new Aquaguard would have the original membrane after that they are placing it some duplicat...Read More

Worst Service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Oct 10, 2014 10:01 PM 1176 Views

It is very strange experience with big Brand, eureka Forbes. Our Crystal purifier is out of working order for more than a month. Despite of repetitive call to customer care no service has been provided yet. The executive on phone just gives standard answer. I suggest  and warn people don't...Read More

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Aquaguard Sensa SMP+ is BAD

May 13, 2013 11:42 AM 1255 Views

After having owned the Sensa SMP+ for 11 months I will warn one and all to stay away. List of failures is long. 5 months into operation, the tap cracked and all 10 liters of water was splashed in my kitchen floor. Took 2 days to fix. 9 Months into operation, the rejection valve failed with absol...Read More

False promise by representatives

Sep 28, 2012 12:53 PM 1740 Views

Eureka Forbes guys are fraud, These persons collect the money and will never pick up the call Balvath (9590401125) is the marketing executive who sold the product and is not picking up the phone now. Don't buy any products from Eureka Forbes.

ezaazpasha

Hyderabad, India


1 Review

1 Follower



Eureka Forbes is a Fraud company

Sep 18, 2012 03:29 PM 1474 Views

Please be careful from the Eureka Forbes team Leader Named P Dasarath Kumar (Hyderabad), who will promised to any extend just for the sake of selling the product. Once you made the payment, he will not even pick your call. I have even complaint this to his manager Sreedhar thirumani (sreedhar.th...Read More

Eureka forbes is a cheat

Aug 10, 2012 03:54 PM 1563 Views

Hi, we purchased 4 nos of Eureka forbes RO water purifier 50 LPH capacity. After installation, within 03 months of time the whole external unit become rusted. The worst service & poor quality products only, we'll experience from Eureka forbes. So, never go for any of their products, they are...Read More

Sanju0709

Bangalore, India


5 Reviews

1 Follower



Cleaning Service not done since 2 weeks

Jun 22, 2012 11:57 PM 1835 Views

I had requested on 12th December 2012, for the 2nd free service cleaning of Eureka Forbes Enhance RO Water purifier's cartridge. Now its almost 2 weeks and still no action has been taken.I have been calling them every alternate days and promise to come before end of day. The customer care-less p...Read More

Worst service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 08, 2011 10:08 AM 2086 Views

I purchased water purified on 14/07/2011 from Mambalam(Chennai Eureka forbes office) he assured that the macihine will be installed immediately, he kept the macihne in my house at Chromepet but till now it is not installed. I keep on calling the sales person but no responce, even if I sent a ...Read More

Product malfunction and Poor service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 02, 2011 06:33 PM 2469 Views

We bought an Aquashure RO Spring Fresh Water purifier on 31.01.2011. We lodged a complaint of the product not working on 8th July. Request Number: 85224093. As it should be apparent that it is almost a month old complaint. A technician visited our office in the first few days. We got a fee...Read More

pothular

bangalore, India


1 Review

1 Follower



Do not buy Eureka Forbes product, no service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 30, 2011 02:50 PM 2318 Views

I am the customer of EUREKA FORBES Portec+ , installed on FEB 2011 till today JUNE 30 No demo was done , no service person came inspite I have complained abt water hardness for 10 times. If u need a better service go to KENT or some other provider. Never Buy EUREKA FORBES product which say...Read More

cementarup

Kolkata, India


2 Reviews



I was scammed > Rs 10 Lacs by Eureka Forbes people

Jun 12, 2011 01:39 PM 2023 Views

I have been the victim of a mislead, mis-sell, dump & forget scam by some personnel of Eureka Forbes. The total loss to date is in 7 (seven) digits INR. I have material over Rs 6 Lacs in stock which are turning to dust.. the result of poor after sales service & unkept promises of a Sales...Read More

majumder

Bangalore, India


2 Reviews



Goodwill is declining
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

May 22, 2011 11:00 PM 1667 Views

I have purchased a water purifier and begging for the support. I am not even allowed to escalate the issue to their  higher ups -- the web page is set to follow the steps of escalation. Their sales team persons are simply trying to fool their customer by promising high and delivering nothing.The...Read More

Very Poor Service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

May 04, 2011 10:49 AM 1864 Views

I own Aquaguard water purifier. On completion of warranty period I entered a  2 year service contract. However after repeated request for carrying out scheduled service nobody has serviced it for the  last ONE week. I plan to take them to consumer court. I have lodged a complain No: 17 dated ...Read More

PATHETIC SERVICE
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Sep 26, 2010 06:32 PM 1814 Views

WORST EVER SERVICE. I am having an aquagaurd from Eureka Forbes. I have entered into the service contract which is valid till april 2011. There is a problem of a broken filter cap and the water is spilling out and the aquagaurd cannot be used. I made my first complaint on 11.09.2010, and w...Read More

Hari1977

Pune, India


1 Review



Found WORMS in the water!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 29, 2010 05:28 PM 2080 Views

I would like to bring to your notice the following transaction with the Pune sales office and the problems encountered by me which still remains unsolved** and the foregoing paragraphs are self-explanatory: Read More

Bad Service, Money down the drains, callous HR
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 14, 2010 11:12 AM 2204 Views

I have decided at long last to get rid of my machine, that's 20K down the drains and also their vacuum cleaner of no use. Their HR guys continually call and that's about it. I have sent my phone numbers etc. umpteen times to them and no response. Their local guys refuse to even renew my contract...Read More

haisumesh

Thrissur, India


1 Review



Quality = the brand
Thank You
A token of appreciation from the brand

Dec 21, 2009 12:46 PM 1579 Views

The quality of a brand create its image and future sales The best way of sale is mouth to mouth publicity for that quality &service is neededThe quality of a brand create its image and future sales The best way of sale is mouth to mouth publicity for that quality &service is needed...Read More

rahulkkhh

mumbai, India


1 Review



Customers are cheated
Thank You
A token of appreciation from the brand

Dec 21, 2009 11:24 AM 1816 Views

This is to inform you that there is a big gang in market who basically buy backs old eurks forbes machine and then after doing minor refurbishment sales as new purifier to customers. The activities of this gang happen from Ghatkopar(w) area and surprisingly lot of eureka forbes technicians and s...Read More

Drop in quality of service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 13, 2009 02:43 PM 1667 Views

When aquaguard was launched more than 25 years ago we were one of the first ones to buy it. It goes without saying that it is there perfect aftersales services which has kept us happy all these years. However now there is a deterioration in their service. My filter was working perfectly excep...Read More


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