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2.50 

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Eureka Forbes

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Eureka Forbes Aquaguard Total Infiniti Water Purifier Reviews

Worst after sales service.
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 25, 2016 01:16 PM 547 Views (via Mobile)

I have bought infiniti water purifier and x force vaccum cleaner. When I bought vacc cleaner executive said that they r providing us lifetime service free but that was fake promise. Their aftes sales service even worst. Without attending they say complaint is resolved. I recommend people to not ...Read More

saad_gender2000

Mumbai, India, India


2 Reviews



Worst product
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Mar 31, 2016 07:41 PM 1124 Views

Worst product worst service never buy this product again no one come to to repair after call 100 times not satisfy with product service I request buyer's please don't ever ever buy this product its my personal experience if very very unhappy with this product. I have buy this p...Read More

Worst service provider in india dont choose it for
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 03, 2015 12:09 PM 2492 Views

Following are the response I had received even after several mails.siva prakash May 27(7 days ago) To customer service Dear sir, I got a reply from mr.vijaykumar from your end when I called him from another number of my fiend since he never pick my call that my machine will be replac...Read More

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venu1974

Bangalore, India


4 Reviews

1 Follower



Eurekha Forbes: Pathetic service for AMC holders
Thank You
A token of appreciation from the brand

Jun 01, 2015 09:31 PM 2557 Views

We have an AMC for 3 years for our Eureka Forbes-Infinite Model. We had lodged a complaint on 81530916-dt.13th May 2015.  Nobody has bothered to visit us till date. We have called Eureka Forbes customer care multiple times. Spoke to Mr Wilson  who is the area service incharge multiple time...Read More

sreeramann485700

Middle - Manager, Assistant Manager, India


1 Review



Email to Aqua Guard attached
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 11, 2015 01:23 PM 2749 Views

I have logged complaint on 17th March as my water purifier making noise. So far nobody resolved the issue. on 30/3/2015 one engineer called and informed as he reached my home standing outside. I have requested him to wait for Half an Hour as we were outside. when we rushed back home within half ...Read More

A good product of eureka forbes
Thank You
A token of appreciation from the brand

Mar 28, 2015 10:56 PM 2994 Views (via Mobile)

This machine is fitted in my house for past 3 years. All is working fine, the water is coming of fine quality. I can trust in this machine, the machine is connected to uphwad tank, and water which comes from aquaguard after purify is of tank only. The tank is not so good. But after purifying....Read More

ankur_jain1987

bhopal, India


1 Review



Cheaters and shameless people
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Mar 15, 2015 11:58 AM 3232 Views

It’s a great pain to decide to buy an aquaguard product. I feel I have made a mistake for which I’ll never be able to forgive myself. For the product sell they will call u 10 times a day, and as soon as u make payment then it would be more difficult to reach them than Obama, really they have suc...Read More

Bad Quality Eureka Forbes Aquafuard Total Infiniti
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Mar 13, 2015 04:52 PM 3025 Views

I purchased Eureka Forbes Aquaguard Total Infiniti 2 years back but regret to say that only 1st year, 1st cartridge installed in the Machine worked well.  After giving AMC to Eureka Forbes they changed cartridge and we have been facing problem of dirty and smell in the water. Many times compl...Read More

sabhosale

abuja nigeria, India


1 Review



Eureka Forbes Service Personnel Scam
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 08, 2014 05:37 PM 3988 Views

I logged a call for a service request. A service personnel came to my house and changed the carbon filter as well as the sediment filter. he said if you go for annual maintenance contract it will be 2200 rs but since he has only changed the filters the price is 1550 rs. He gave me service comple...Read More

vivekbanda1979

vijayawada, India


1 Review



Very very bad product and service

Jun 02, 2014 08:32 PM 4812 Views

Sir I purchased Infiniti water purifier in July 2013. At the time of purchase I was going for RO Purifier, but your executive said that Infiniti is the best product and insisted on buying this one. After one month from the day of purchase the water is not getting purified and odour and col...Read More

jigna1827

Mumbai, India


3 Reviews



Very bad product.
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Mar 19, 2014 02:55 PM 5128 Views

I purchased the product in Oct 2012. After 3 months the product started giving trouble. The water taste starts changing ans also smells bad. every 1 month the servicing needs to be done. Is this the kind of product Aquaguard makes. At the time of purchase we were been instructed by the ...Read More

prabhanag

Rajahmundry, India


2 Reviews



The Great False Company and its product Selling..
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 18, 2013 07:22 PM 7034 Views

Problem not resolved. My review on the above mentioned "Title" might have been attracted the attention of the company corporate personnel, but no use. The intervention of a franchise-man  who met on the review repeating the same stories with a requesting manner to pay him the amount Rs.4050-0...Read More

prathviz

Mangalore, India


1 Review



Pathetic Service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Oct 02, 2013 07:44 PM 6945 Views

Had purchased my infinity purifier about an year and a half back in Mangalore. The sales person during the selling the product came across as such a genuine person but that lasted till we purchased it .The guarantee of free service with in the warranty period was not done even after repeated cal...Read More

Eureka Forbes - Senseless representative
Thank You
A token of appreciation from the brand

Jun 18, 2013 09:32 PM 7082 Views

I had brought aquagard total infiniti one year before , after two month problem started . We have given complaint to service centre. Service engineer attended the complaint and said there is problem in button.he will come after two days and  resolve the the problem. but till date he had not resp...Read More

Eureka Forbes senseless representative

Apr 16, 2013 11:08 AM 7124 Views

Recently I have requirement for RO water system. For the same one of the Eureka Forbes representative called me for additional information about the product. But while product demo behavior of the Eureka Forbes representative was not good not even professional. That person keep me calling for...Read More

Amt2012

Pune, India


3 Reviews



No after sales service from Aquaguard

Nov 18, 2012 10:13 AM 7828 Views

Consumers beware! No matter how appealing the brand name may be do not waste your money in any Eureka Forbes product. The concept of after sales service does not exist. Never commit to any Annual Maintenance contract ever. You would be lucky if the product last its warranty period and even if...Read More

girishbk

Raichur, India


1 Review

1 Follower



Worst experience with Aquaguard Total Infiniti

Nov 08, 2012 01:11 PM 8444 Views

I bought the Aquaguard Total Infiniti model in Jan 2012. It worked for 3 months and started giving problems. It stopped dispensing water and the led lights would not glow at all. The service person says that there is a fault with the PCB and they took about 3 months to get back to me. Now the...Read More

Totally unsatisfied customer ,

Sep 06, 2012 02:14 PM 8521 Views

I have purchased Aquaguard Total Infinity on 09/07/2012 and it was installed after one week with lots of followup with sales executive, After it was installed finally , in next week it started giving 3 continuously beep sounds, I have created call with service engineer , he came and reset the PC...Read More

Poor Customer Support
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 20, 2012 04:48 PM 7801 Views

Recently a person visited my home for the purpose of doing an AMC for my Aquaguard purifier Total Infiniti. He had no ID Card with him and one couldn't say that he was an authorized rep. of Eureka Forbes. I logged in a rqst on the company's website (tkt no. f1080c5abf4e on 16.07.12) for post-war...Read More

MSmember007

Pune, India


2 Reviews



No customer service at all
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 13, 2012 08:48 PM 7666 Views

I purchased my Infinity purifier in Pune two years ago. No service provided within warranty period. I am tired of calling customer care they say our person would visit in 2 days. I am waiting for those 2 days since past 2 years. Moreover customer care does not have any training to talk, one time...Read More


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