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49%
3.51 

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Eureka Forbes

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Eureka Forbes Aquaguard RO Smart Water Purifier Reviews

drgerarajesh

Gudur, Nellore district, India


1 Review

9 Followers



Worst after sale .
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

4 days ago 127 Views (via Mobile)

Purchased Aquaguard geneus+ for 22000 Jus after installation there is water leakage from bottom and even calling them for service right from Half an hour to 20days now none attended. Even complained to Service helpine n no local service men r answering. Nellore Andhra Pradesh.

VERY VERY BAD SERVIE
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

9 days ago 209 Views

Hi brought aquaguard UV+RO 1 year back. even today I have an issue. Every month twice I am getting problem with aquaguard but service team is taking 1 week to visit my home and then taking 2 more days to fix the issue and immedialty getting problem once again. I called customer care so many time...Read More

manav2310

new delhi, India


1 Review

1 Follower



Worst service..don't waste your hard earn money
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 05, 2016 12:44 PM 373 Views

True review.beware. Eureka Forbes Aquaguard is the most pathetic water purifier system and service provider in India. Even in national capital of the country you can’t expect any service so if you are from any other city pls. dont even think to buy any Eureka forbes product. In AMC they are even...Read More

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diliplalani

Mumbai, India, India


1 Review

1 Follower



Services and installation
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Oct 07, 2016 11:17 PM 821 Views (via Mobile)

Dear all . This is purely genuine and correct review. I bought water purifier from Rahul Electronics Miraroad on 23rd Sept 2016 and I have all the evidences. No technician came in last 15 days to install Aqua Pure water purifier and I had registered complain and I was told it will be done in a d...Read More

Cost Of AMC
Thank You
A token of appreciation from the brand

Sep 09, 2016 03:24 AM 1390 Views (via Mobile)

Hi.My name is Shivam and I am using your ro from past 6-7 years. Every year I buy amc from ur dealer. But now I am afraid that he is charging me more than ur official amc price. Kindly let me know what is price for Aquaguard Total RO Reviva AMC for 1 Year(I don't know exact model as I said it is...Read More

thiru4

India, India


3 Reviews



Never buy EUREKA -Aquaguard --RO
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Sep 08, 2016 05:02 PM 1399 Views

I brought this machine a year back within a year the water tape broked, after a year the machine stoped working I called the customer service and booked complaint, service personnel came in they themself was not able to identify the problem because of the set-box fitted inside the Aquagaurd -...Read More

sandeep_stuart

Bengaluru/ Bangalore, India


1 Review

1 Follower



Pathetic aqua guard service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Sep 07, 2016 10:34 PM 1343 Views (via Mobile)

I had purchase Aquaguard Magna on step 5th. Till seven months the product was very good. Later the problems started. Initially the adapter was replaced after calling the customer service 100 times. Later the motor has been replaced and now the uv lamp is gone. It's all in only in a year's time. ...Read More

Horrible Service Experience with Eureka Forbes AMC
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 20, 2016 05:36 PM 1766 Views

I paid Rs. 7880 in 2014 Oct for 2 years service contract for my RO Filter. A month back the tap started leaking. Technician came and made it worse, left home with the promise of coming back next day. Since then Every week I raised a service ticket, Eureka Forbes closed all 4 tickets without any ...Read More

amitaqu

Dharwad, India


1 Review

1 Follower



AQUAGUARD ENHANCE RO+ UV+ TDS+
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 17, 2016 07:39 PM 1727 Views (via Mobile)

THE COMPANY IS PROVIDING VERY WORST SERVICE AND REALLY UNHAPPY IF THEY ARE CONTINUING WITH SAME PATTERN I BOUGHT NEW AQUAGUARD ENHANCE AND REGISTERED A COMPLAINT FOR FRESH INSTALLATION IN DHARWAD KARNATAKA. IBHAVE REGISTERED COMPLAINT ON 07 AUG 16 BUT TILL NOW NO ONE HAS RESPONDED TILL NOW. I...Read More

hiteshiitg

Bangalore, INDIA


4 Reviews



Useless product and very poor service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 11, 2016 01:19 PM 1881 Views

Within 2 months of purchase water started leaking from the aquaguard and I have been calling call center since last 4 days but no one turn up to fix the issue. When I called the technician he started abusing. Installation of the machine was also nightmare. If you want peace of mind then never bu...Read More

cachu111

Mumbai, India, India


2 Reviews

2 Followers



Awful service!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 09, 2016 12:53 PM 1898 Views

I had purchased an Aquaguard Crystal Plus from Eureka Forbes website on 25th July 2016. After many calls and mails(which were responded to in an utmost callous manner), the product was delivered on 4th of August. I called the helpline number to speed up the installation as we did not have drinki...Read More

Dont buy aquaguard waterfilters
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 25, 2016 07:13 PM 2212 Views (via Mobile)

Intially waterfilter was working very good condition. After 1 year problems are started. Customer care support is very bad. Every time we need to update our address.once we have given complaint also they wont followup that issue. We got tap leakage problem. Tap is only 250rs but along with servi...Read More

Regret for purchasing
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 12, 2016 06:07 PM 2494 Views

Heard one of the best water purifiers and went ahead and purchased one. Initial experience was fantastic as the sales person used to followup regularly and ensured that the fitment is also done on time. Then I started to see the real face of the service people, they are not bothered if you co...Read More

Within 24 my aquagaurd stopped working and for 7 d
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 07, 2016 05:38 PM 2608 Views (via Mobile)

I have purchased aquagaurd For Vijay sales. within 24hour it has stopped working I have complained them thrice For past 7days they are not coming to fix them. Eureka Forbes should take action. And they stop fooling people. And if u wanna those my no 8433895649

Please do not take Acquaguard insurence.
Thank You
A token of appreciation from the brand

Jul 02, 2016 05:59 PM 2754 Views

Pathetic customer support. Last time they asked me take their insurance policy of 6000 rupees, so that they can provide 4 times free service in a year and I paid them. And now they are fooling me, every time I call they they say that they are sending someone but no one came. Its been 2 weeks and...Read More

Worst service ever
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 21, 2016 02:18 PM 2999 Views

Worst ever service. I have been calling them for more than 1 week but they are not coming my hoe to fix the issue. My aquagurad motor is not working and needs a replacement but they are not coming to replace. Please don't buy this product. They are not trust worthy. Technicians are a...Read More

Very poor service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 20, 2016 07:50 PM 3049 Views (via Mobile)

One technician assigned for cleaning my water filter, but without coming to house, me changed the status resolved, suffering like anything., ., .I have shared with fb and Twitter so that people can suffer. it was very horrible experience. even though I m living in big city like Bangalore.so u ca...Read More

chethan.kb1985

Bengaluru/ Bangalore, India


1 Review



Worst Service - they took a month to repair it
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 20, 2016 04:45 PM 3016 Views

Service is very worst. its been 25 days that my water purifier is not working and they have still not solved the issue. please never ever buy Aquaguard if you want peace of mind. they dont have adequate technical staffs and their staffs dont know anything. the company contain bunch of idiots....Read More

thamaraikarnan222

Vadaseri, India, India


1 Review

1 Follower



Pls dont trust EUREKA FORBES products
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 15, 2016 01:52 PM 3145 Views

This is thamarai I have bough xpert ro+uv+uf tds water purifier on Jan 2015. first 4 month only ur product worked in good condition . this Unit Need technician by weekly once very very worst product I ever purchase . poor customer care, product was not in good quality . I have raised many com...Read More

contactprithivi

Ramanathapuram, India


2 Reviews



Costly spares for such a worthless machine

Jun 02, 2016 06:32 PM 3360 Views

Worst service, no one knows the AMC coverage and terms and conditions. We spent Rs:5000 for filters for 65 days usage for an nuclear family(2adult+1child). tap cost Rs:350 AND FITTING CHARGES Rs:400. spares not available in the market. Think twice before buy. Besides buying this machine...Read More


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