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2.35 

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Eureka Forbes

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Eureka Forbes AquaSure Water Purifier Reviews

Total weste money
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 15, 2016 05:26 PM 902 Views (via Android App)

I used this Eureka Forbes product last 6 months, but its maintenance is too complicated and taste of this water is bad as well as its not totally purified. I cleaned the upper cartridge by back-flushing and did everything that was in the manual but still the water does not get through the filter...Read More

Is it really a Purifier?
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 02, 2016 12:27 AM 963 Views (via Android App)

Eureka Forbes is an awesome brand and to have a product from Eureka Forbes feels good. But this purifier is seriously not worth money. After 3 months of purchasing it, it went down and didn't purifiy the water atleast but added some more filth into the water. So I cleaned it up as it was directe...Read More

lokeshamulya

Bangalore, India


1 Review



Worst service never buy aquagaurd water filter
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 21, 2016 03:00 PM 1089 Views

I purchased water filter on June 2015 exactly after the warranty period of 12 months(Date of 21/06/16) they called me and telling that we are sending technician and your last free service is pending then I told OK technician came and he inspected the product he suggested to replace the cartridge...Read More

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Worst experience
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 08, 2015 05:41 PM 2878 Views

When I shifted to a place near Kota, I found the water to be not clean and pure. We decided to buy a RO. We bought a Eureka Forbes RO, which was light in weight and portable. One of the technician came to gave us demo and then installed it in our kitchen. I remember the water we used to get was ...Read More

Basic water filter
Thank You
A token of appreciation from the brand

Oct 17, 2015 11:24 PM 3386 Views (via Android App)

Eureka Forbes Aquasure is a bare-basic water purifier, and it makes no pretensions about it. It is cheap, works without electricity and provides decent levels of filtration against particulate impurities. At the heart, it is still a traditional water filter which has been used since decades. Onl...Read More

bhushan_sagi

Pune, India


1 Review



Worst service ever
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Oct 04, 2015 10:37 AM 3405 Views

Eureka Forbes have the worst after sales service/rather no service. I am repenting to have purchased a product by knowing its famous name in market but surprised to experience such trauma which was not expected from company of this repute. I registered a complaint regarding new Aqua Sure beak...Read More

Worst ever service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Oct 01, 2015 01:53 PM 3551 Views

The quality of the provided is worst. The first filter was damaged  From day 1 white particles were coming from the filter and filter stopped working within a month itself. The after sales service is very poor. Has to struggle for 1 month to get the service person come to see the issue. The s...Read More

Worst customer care service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Sep 19, 2015 02:09 PM 3546 Views (via Mobile)

Eureka forbes want money from people pocket for nothing they charges 80% of product cost every year for AMC and when u call them nobody turns up for months you need to follow up. The most pathetic service I have ever seen. In name of AMC they will give you 1 set of filter then they will forge...Read More

Poor Customer Service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 04, 2015 07:53 PM 4345 Views

Misbehaviour by CC executive I registered complain on 3 July 2015 at around 11:30 am. So I called next day on 4 July 2014 on 1860 266 1177 at around 10:00 and explained the situation to him. At first I asked CC executive that as within 24 hours complain should be attended, but instead of that he ...Read More

Good RO+UV+UF Purifier
Thank You
A token of appreciation from the brand

Jun 29, 2015 10:19 PM 4728 Views

Being in Bangalore you need to buy purifier for yourself or need to depend on buying filtered water. So to get rid of this problem we decide to buy water purifier for our self. After a lot of research we settled on buying this as this suited our budget and claimed some interest features. The ...Read More

dcba121

Hyderabad, India


1 Review



Worst service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 22, 2015 02:31 PM 4583 Views

Worst service and worst product. I bought it 6 months back. Does not fill up full water. the product is under the service period but I am calling them since last one week. they say today only our technician will come but nobody comes. There is no sincerity by the staff. they fool their custom...Read More

ramnoob

bangalore, India


1 Review

1 Follower



Worst Customer Service and cheap quality
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 17, 2015 10:00 AM 5503 Views

I bought a an Aquasure from Aquagaurd UV UF Prime water filter from Adeshwar Vijaynagar on 27th of March. The technician came next day and installed the filter only to find the water filter was faulty and the technician visited 2 or 3 times but the problem was not fixed. After that they told ...Read More

sujoyphilip

mumbai, India


1 Review



Used Filter Using - Cheating !!!!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 14, 2015 01:16 PM 5432 Views

Really surprising to  have a worst experience from such a reputed company We have been co-ordinating with the customer service in Mumbai(18602661177) to change the filter of our water filter for more than a week . Despite several follow ups the guy visited our house  on 10th april`15   with o...Read More

soum07

Aurangabad, India


2 Reviews



NEVER BUY ON EUREKA FORBES ONLINE
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 14, 2015 11:48 AM 5279 Views

I made the mistake of online purchase at EurekaForbes online shopping site and it is the most terrible experience. Since 6th April, no delivery, no update on email. The phones hardly work and whenever they work, the standard reply, our concerned department will call back. Of course no call backs...Read More

60 hours and I am still without water
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Nov 10, 2014 08:47 PM 7244 Views

I purchased this on Oct 2014, now after 20 days it showed Fault 3.Called up customer care and its been 60 hours now, and still no drinking water. Never ever purchase this product. Or else you wont be having drinking water.Now I need to wait another 12-18hours just to visit the service person....Read More

chandraanil

Hyderabad, India


1 Review



Aqua sure expert Ro --Bad Service and No Response
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 25, 2014 06:58 PM 8518 Views

I have purchased aqua sure expert RO 31July, after the initial installation was done, when I tested the output TDS level of the water, they are not the same as advertised by the company. Even after choosing the high band the output TDS reading is high. I have raised a complaint with eureka Fo...Read More

dabaras

Bangalore, India


1 Review



Worst Customer Support Service.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 13, 2013 09:13 PM 12381 Views

Think twice before you buy Eureka Forbes products. Its a company without support system. You will have to figure out a way to fix the problems associated with the product. I bought their water purifier and water leakage is happening after 2 month. Called every other number and escalated to ev...Read More

Falling standards of Eureka Forbes
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 09, 2013 01:20 PM 13476 Views

There used to be a time, some 15-20 years ago, when Eureka Forbes was probably the only branded water purifier on the market. Fly-by-night manufactures were never reliable, because purified water is a long term necessity, not some fad diet. I went for Eureka Forbes Aquasure storage water filt...Read More

jaysolanki

Mumbai, India


1 Review



POOR Communication from Chakala, ANDHERI franchise
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Sep 11, 2013 07:45 PM 12931 Views

We have an Aquasure purifier. We received a call from Chakala, Andheri (E), Mumbai centre demanding our address to offer a discounted Aquasure purifier. We politely refused to give our address as we didn't want to. He used bad language in reaction to the denial. The company needs to learn bas...Read More

crasta

Bangalore, india


11 Reviews



Eureka Forbes is the worst water purifier

Apr 09, 2013 04:17 PM 13394 Views

Once you buy Eureka Forbes water purifier you can kiss your money and your families health good bye. They never turn up as per the schedule to clean or service your aquaguard. You can spend hours chasing them for service. They will server down, lines broken etc etc. They used to clean the fil...Read More


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