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MouthShut Score

42%
3.34 

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Eureka Forbes

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Eureka Forbes AquaSure Water Purifier Reviews

Horrible Service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 20, 2017 03:09 PM Read

I have a eureka forbes crystal and my customer code is 1008622584. The worst product ever to buy. The technician came for regular service and damaged my mother board and its been 6 days till now and no one has repaired it saying that the mother board is not available. . Its been 5 days since I r...Read More

Horrible Service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 10, 2017 09:22 AM Read

I had registered a complaint for my RO+UV+UF+TDS water filter which is just 5 months old. Now the water does not come out. Its been 5 days since I registered the complaint and no one has called me. I have made almost 20 calls to the customer service of Eureka Forbes and every time they only say ...Read More

Eureka Forbes worst service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 22, 2017 08:11 PM Read

Please do not buy this product or any product from Eureka Forbes. Their services are pathetic, their call centre executives are extremely rude and obnoxious. The last time I called for the service of RO, they did half the work and left it and I had to chase after them to complete the work. Wh...Read More

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Worst service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Mar 08, 2017 12:02 AM Read

Dear friends, One of the Worst service and they have don't care attitude . even after calling multiple times to helpdesk and service engineers they really don't care . worst service I have ever seen. this is all in AMC and I have not left with any other option then go to consumers court and h...Read More

Eureka Pure Water purifier.
Thank You
A token of appreciation from the brand

Mar 04, 2017 12:54 PM Read (via iOS App)

Water purifires are now a days somewhat became a neccesity item, due to pollution level on earth. One should not drink water without purifiers as it would be dangerous for them. Eureka forbes aquasquare is also the good product in terms if design service and quality. EASE OF CLEANING -It is v...Read More

Drink Pure water with Eureka
Thank You
A token of appreciation from the brand

Mar 04, 2017 05:56 AM Read (via Android App)

Water is a basic requirement of a life , and to drink a regular water without purifier is very dangerous to health. Every one should brink purify water. I purchased this Eureka water purifier 8 months ago. So my personal experience is: - Its looks are different from any other, having attracti...Read More

Worst after service
Thank You
A token of appreciation from the brand

Feb 15, 2017 09:50 AM Read (via Mobile)

We have purchased aqua sure two years back. and it has suddenly stopped working. We called customer care and logged complaint it's been one week their technician has not turned up. Worst service ever . we have logged complaint twice still haven't received call from anyone.

Water lickage issue
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Feb 01, 2017 04:08 PM Read (via Android App)

I purchaged this waterpurifier last year. First 2 month worked properly.  Then my sad story started.  The issue was Waterleackage issue.  I called ureka forbes engineer regarding this issue.  He told the issue is water senser damaged need to change. They did not have spare parts to change that s...Read More

Total weste money
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 15, 2016 05:26 PM Read (via Android App)

I used this Eureka Forbes product last 6 months, but its maintenance is too complicated and taste of this water is bad as well as its not totally purified. I cleaned the upper cartridge by back-flushing and did everything that was in the manual but still the water does not get through the filter...Read More

Is it really a Purifier?
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 02, 2016 12:27 AM Read (via Android App)

Eureka Forbes is an awesome brand and to have a product from Eureka Forbes feels good. But this purifier is seriously not worth money. After 3 months of purchasing it, it went down and didn't purifiy the water atleast but added some more filth into the water. So I cleaned it up as it was directe...Read More

Worst service never buy aquagaurd water filter
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 21, 2016 03:00 PM Read

I purchased water filter on June 2015 exactly after the warranty period of 12 months(Date of 21/06/16) they called me and telling that we are sending technician and your last free service is pending then I told OK technician came and he inspected the product he suggested to replace the cartridge...Read More

Worst experience
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 08, 2015 05:41 PM Read

When I shifted to a place near Kota, I found the water to be not clean and pure. We decided to buy a RO. We bought a Eureka Forbes RO, which was light in weight and portable. One of the technician came to gave us demo and then installed it in our kitchen. I remember the water we used to get was ...Read More

Basic water filter
Thank You
A token of appreciation from the brand

Oct 17, 2015 11:24 PM Read (via Android App)

Eureka Forbes Aquasure is a bare-basic water purifier, and it makes no pretensions about it. It is cheap, works without electricity and provides decent levels of filtration against particulate impurities. At the heart, it is still a traditional water filter which has been used since decades. Onl...Read More

Worst service ever
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Oct 04, 2015 10:37 AM Read

Eureka Forbes have the worst after sales service/rather no service. I am repenting to have purchased a product by knowing its famous name in market but surprised to experience such trauma which was not expected from company of this repute. I registered a complaint regarding new Aqua Sure beak...Read More

Worst ever service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Oct 01, 2015 01:53 PM Read

The quality of the provided is worst. The first filter was damaged  From day 1 white particles were coming from the filter and filter stopped working within a month itself. The after sales service is very poor. Has to struggle for 1 month to get the service person come to see the issue. The s...Read More

Worst customer care service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Sep 19, 2015 02:09 PM Read (via Mobile)

Eureka forbes want money from people pocket for nothing they charges 80% of product cost every year for AMC and when u call them nobody turns up for months you need to follow up. The most pathetic service I have ever seen. In name of AMC they will give you 1 set of filter then they will forge...Read More

Poor Customer Service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 04, 2015 07:53 PM Read

Misbehaviour by CC executive I registered complain on 3 July 2015 at around 11:30 am. So I called next day on 4 July 2014 on 1860 266 1177 at around 10:00 and explained the situation to him. At first I asked CC executive that as within 24 hours complain should be attended, but instead of that he ...Read More

Good RO+UV+UF Purifier
Thank You
A token of appreciation from the brand

Jun 29, 2015 10:19 PM Read

Being in Bangalore you need to buy purifier for yourself or need to depend on buying filtered water. So to get rid of this problem we decide to buy water purifier for our self. After a lot of research we settled on buying this as this suited our budget and claimed some interest features. The ...Read More

Worst service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 22, 2015 02:31 PM Read

Worst service and worst product. I bought it 6 months back. Does not fill up full water. the product is under the service period but I am calling them since last one week. they say today only our technician will come but nobody comes. There is no sincerity by the staff. they fool their custom...Read More

Worst Customer Service and cheap quality
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 17, 2015 10:00 AM Read

I bought a an Aquasure from Aquagaurd UV UF Prime water filter from Adeshwar Vijaynagar on 27th of March. The technician came next day and installed the filter only to find the water filter was faulty and the technician visited 2 or 3 times but the problem was not fixed. After that they told ...Read More


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