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MouthShut Score

14%
1.57 

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Croma, Bangalore Reviews

Croma costly product and confused and idiot staff

Jun 29, 2017 01:38 PM Read (via Mobile)

Bought washing machine from Croma and they charged 2000 more than market I choose to return which they on call agreed and asked us to come to store to fullfill formality once we reached store they denied saying anything about return and said that we called you for counselling. They are cheaters ...Read More

Croma- Kindly dont call yourself as Tata product!

Mar 14, 2017 11:15 AM Read

Very cheap electronic products from Croma. They should be banned from selling their products in market. I bought 48 inch Croma LED tv 2 weeks back from Banashankari branch. They convinced us to buy their own product, though we had plans of buying LG! Service is good only till we make the p...Read More

"Pay N follow up" for Delivery,Installation

Jan 03, 2017 06:42 PM Read

I thought Chroma was good until I purchased this microwave oven from Royal Meenakshi mall. They provide excellent service, however only till you pay them for the product. Once payment is done, you will have to do an excellent job following up for delivery. After delivery, we will have to follow ...Read More

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Croma

Sep 09, 2016 11:56 AM Read

Hello today my review is about Croma, Bangalore. I use to go there for 3 times recently for buying a surround sound home theater for my friend. What I see there that most of the product in unknown brands or most of the croma's own brands but that is oky if the after sales is good enough. Ther...Read More

Poorest service amongst all

Aug 21, 2016 08:33 PM Read (via Mobile)

I have ordered a product from croma with express shipping option and they didn't delivered on time they have very poor delivery system. Whenever I call them they say your requst will be fulfilled within working 24 hrs but not recieved yet. Never order anythng from croma as these guys suck your m...Read More

Pathetic Support by Croma online Customer Service

Aug 16, 2016 10:19 PM Read

Being a TATA enterprise, I expected Croma to be customer friendly. I have been chasing them for a week now to get my Split AC installed by their technician. Every time I call the service helpdesk, they reply saying, they shall send a mail with priority, and confirms the job shall get done the...Read More

Worst place to buy products... do not buy products

Aug 11, 2016 10:01 PM Read (via Mobile)

I bought Refrigerator in JP nagar Croma branch, Bangalore, they delivered damage product. I raised complain but no solution. Samsung reported as physical damage and no replacement. Finally croma dealer saying that we delivered good product after 4 month of complain taken

Don't ever choose Tata Croma

Jul 18, 2016 01:19 PM Read

Worst, I decided not ever to step in Croma stores.executive swill do false promises to sell their product.Worst, I decided not ever to step in Croma stores.executive swill do false promises to sell their product.Worst, I decided not ever to step in Croma stores.executive swill do false promises ...Read More

Pathetic Service once the product is sold

Jun 15, 2016 04:52 PM Read

Dear Gadgets & Electronics Buyers Am sharing here my experience faced with Croma Retail, Bangalore, Purchase a Godrej refrigerator double door 311 ltrs on 30-Apr-16, as a precaution we have locked the refrigerator door, due to some reason it got stuck and never opened, as usual raised ...Read More

F*uked up place. Just stay away, in every way poss

Jun 11, 2016 01:59 AM Read (via Mobile)

Gift Voucher of 5k while billing they ran into network issue. I lost my voucher. They just don't care. Made me wait till almost store closed. And say the voucher already used. Customer care clarified about the network issue. But store manager was more of an ahol. My suggestion don't get gift ...Read More

Pathetic after sales service

Apr 25, 2016 05:46 PM Read

Pathetic(is a very lighter adjective to describe) after sales service.been more than 8 days and no person has turned up for AC installation, promise was to get it installed within 48 hours.i receive calls daily from customer care whether the task is done.does the customer care people and technic...Read More

Croma service after sales is very poor

Apr 23, 2016 06:12 PM Read

I purchased air cooled last Friday 15 the April 2016, On Saturday 16th April 2016, observed water leakage. On Sunday 17th April 2016 I registered complaint via BOS170416FS00007. Got complain acknowldgement from Mccoy also with referance no:KAR164170553. Till today no response from either croma o...Read More

Portable AC 1.5tons

Apr 23, 2016 02:57 PM Read

The problem is with AC or service is not understood. I registered complain since 8th April till date I have registered a second complain on the same issue and Croma service center has not taken any interest in resolving the issue. 'Every time I call they speak like sugar candies and say we wi...Read More

Croma bad

Mar 20, 2016 07:40 PM Read (via Mobile)

I have purchased a Nokia lumia portable from Croma Indiranagar, Bangalore. Before setting off to the store I had checked with their client think about the cost of the item. In any case, when I go to store and the cost was more than what I got notification from the client care. Indeed, even the c...Read More

Charging more for same product- Do not buy

Mar 17, 2016 02:41 PM Read

Croma is charging a heavy premium for the shopping mall. That's why most of the electronic product's are more costlier than other small electronic store. The service is one of the worst. Many of the representative even do not know about the product which is displayed. I observed the same when...Read More

Nice electronics showrooms

Mar 16, 2016 02:29 PM Read

This is a good and excellent electronis showroom in bangalore 100ft road ashokapillar bangalore. their are various showroom min bangalore among them this is one in asopka pillar jayanagar. here several electronics such as dvd players, tv sony psp, ps4, x box etc are available here . they give bi...Read More

Croma LED TV is Such a BIG waste.

Jan 27, 2016 04:45 PM Read

Never BUY Croma LED TV's. I got 40 inch LED TV two and half years back at Croma Store and now all of a sudden I am seeing blurred line on the display. Called Croma Customer care and a Technical person called me up and said it will take 30, 000 Rs to fix the display. Logically speaking I can g...Read More

Disgraceful Customer and after Sales Services.

Nov 17, 2015 01:21 PM Read

CROMA in Bangalore’s Mantri Mall(Malleswaram) which has been recently opened has the worst of its kind Customer Service Desk. Things are very “mushy” during your purchase, but after that, you need to chase them like “Hell” to get your after sales service done. I recently bought a “Croma Table...Read More

Never buy any product from Croma

Nov 12, 2015 10:43 AM Read

Service is very poor. I had purchased Samsung LED TV 40 inches from Croma, Marathalli. This has inbuilt Airtel setup box. The inbuilt setup box has manufacturing defect. We complained to Croma. They told that Engineer will visit to your house within 1 day or 2 day. We follow up them daily or ...Read More

Better Buy LG/Samsung products.

Oct 27, 2015 02:55 PM Read

I own a Croma washing machine and still in warranty period. Almost 2 months back I had raised a complaint for the washing machine not working any more and a technician has visited my place to check the same. He updated us that some part has to be replaced in the washing machine and is not availa...Read More


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