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MouthShut Score

97%
4.61 

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1800-102-0103

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Caratlane.com Reviews

Product deliveryVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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2 days agoRead (via Mobile)

This was my third order with caratlane for earring and I wanted delivery in just two days and that earring was not available in any store it has come from other city. Caratlane member Vijaya Jadhav helped a lot in this quick delivery. She was very prompt in her response and was helping for even ...Read More

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3 days agoRead (via Mobile)

Incredible service from David n Shomnath:)Very co-operative:) I started losing my trust in Caratlane once I saw that my order was cancelled without my consent.also the fast- banking partner did not answer any of the calls.that enraged me as I had already paid fr the order partially n submitt...Read More

Excellent SupportVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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7 days agoRead (via Mobile)

Excellent Support and guidance by Vijaya Jadhav requested to help me in 2days delivery but she helped me to delivery within 24hours highly appreciated Good service and good caring the customer by Vijaya thanks a lot and I would recommend to all my friends and family

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Great service experience with CaratlaneVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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8 days agoRead

I glad to deal with Caratlane and especially the Excellent service experience with Vijaya Jadhav. She helps me with my issue and continues to tackle all my queries and solve all of them, I ordered the ring in August's offer, but I want my product in October due to my engagement date and she help...Read More

Immediate delivery of a gift to someone special
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8 days agoRead (via Android App)

Well .as usual guy I didnt buy any gift for my gf's birthday till the last moment. But I encountered an amazing super customer support experience by caraylane especially by sravya , who made it possible to get my order delivery in 24hrs. I kno lot of ecom sites promise but I have never experienc...Read More

 
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Excellent Service and a great team
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11 days agoRead

I am really very happy with the service provided by Caratlane and specially Ms. Shikha II who guided me in getting the right product over a range of jewellery. As a general Indian I was not confident regarding buying jewellery online but I had an overall a wonderful experience and a great laudab...Read More

Superb service of caratlaneVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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12 days agoRead (via Mobile)

Hi. I have ordered a ring gor a gifting purpose and the team has did a splendid job to deliver my product in its best shape at my place in the shortest possible time. Mr.Kireeti an executive of the carat lane team has been in continuous touch with me all through the process and has helped me a l...Read More

Excellent ServiceVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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12 days agoRead (via Mobile)

CaratLane not only offers you great product designs at an affordable price but also gives unmatchable service experience. For my recently placed order, Swati Babre from CaratLane went out of her way to ensure that I get my order well before expected delivery date as I needed it early. A happy cl...Read More

Great qualityVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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12 days agoRead (via Mobile)

Caratlane is awesome . Thanks for the excellent? service. I would recommend to all my friends and family. I gifted it to my mother in law and loved it. Kudos to the Team. Keep up the good work. Recieved the product before it's given time period. Thank you once again you guys made my diwali. I pu...Read More

Awesome product and awesome staff specially Mr.SurVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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14 days agoRead (via Mobile)

I purchased Lucia trellis pendent for my wife, I liked it very much . They deliver it for me earlier as I need it before karva chouth . Thank you so much . Product is awesome and the staff, specially Mr Suraj awesome person:)I Will definitely purchase more jewellery from caratlane .

Good serviceVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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15 days agoRead (via Mobile)

I m quite happy with the service provided by Caratlane executive. She told me about on going offers and other remarkable feature of the products.i personally went to their store and made a purchase during offer period. Only catch is choice of items at their store and what we see on website actua...Read More

Awesome collection and wonderful teamVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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15 days agoRead

I have never bought gold by myself, always need mom to guide me but Caratlane changed my perception about this.I was holding myself to buy a ring, and that's when Swati called me to guide and what an amazing person she is to guide me and make me complete the whole process. The best part is t...Read More

Amazing service :)
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16 days agoRead (via Mobile)

Navin from caratlane is really very professional and did amazing service. I have shopped nose pin for my mom and the delivery date of the product was after 17 days but I needed it in 2 days . He tried his best and delivered it within 2 days . Unbelievable service. Thankyou Caratlane:) Best exper...Read More

Swati Babre from caratlane.Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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16 days agoRead (via Mobile)

Swati from caratlane is very helping nature all my queries solved proactively. She followed up till issue got resolved. She has good command in the language and easily connects with customer. Caratlane is my always favorite. Delivery of product is bit late. Finishing and purity of product is nic...Read More

Top online company

17 days agoRead

60% of people in the world today are buying online and using online for generations to come online, there is not doubt that the it era has grown so much. there is not a think that is available online today my car is online at caratline.com and today my company is very close the customer. this is...Read More

Great Experience of ShoppingVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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17 days agoRead

Its really great experience of shopping with Caratlane. I specially thankful to Ms. Swati for being such great support and pushing me to make this purchase right now .A big big thanks to Swati for making me SMILE.Saying it from my heart you helped right through from the start.Caratla...Read More

Good service
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19 days agoRead (via Mobile)

Very good service provided. All queries duly answered.Though the delivery date is generally long, the quality of the product and the services make up for the delay. They also room for size corrections, like I had for my ring that I ordered.Every time I messaged caratlane, the service providers w...Read More

Amazing experience
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19 days agoRead

Excellent customer service . The sales people are very polite on the call s. I recently bought a ring which was really beautiful my family loved the design . The sales people really helped me to find the best product for me at a very good price and also with a promise to pay me my entire money i...Read More

Best customer care supportVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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19 days agoRead (via Mobile)

Recently dealt with the customer care of caratlane regarding a new order placement and it was the most pleasant experience yet. the customer care executive mr siraj who guided me through the whole task in a very friendly manner. would totally recommend others to try caratlane for any online jewe...Read More

Caratlane- one of the trusted online shopping siteVerified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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19 days agoRead (via Mobile)

It was my first time shopping online on caratlane.com and on my very first purchase I faced a technical issue cos of which my amount of Rs 61, 354/- was deducted from my account but the transaction was unsuccessful as it didnt reach the merchant. with not knowing wat to do, I contacted the custo...Read More


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