Enter your email address

MouthShut Score

96%
4.66 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

1800-102-0103

I feel this review is:

Fake
Genuine

Photos for Caratlane.com

See all Photos

Caratlane.com Reviews

Graceful filigree hoop - Rose gold earrings Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

2 days ago Read (via Mobile)

Beautiful piece of earrings. Just like I saw in the ad. Very nicely packed. Thanks to the carat lane team. Very prompt reply on my email. Excellent customer service. Keep it up. Only thing I would like to suggest is to have debit card swipe system for payment.

Love your passion on customer service & Designs Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

2 days ago Read

Especially I was feel in love with designs. which is more beautiful than your app. The way of customer services is awesome, surprised me by in time delivery. Quality of the product was very nice. Price is more competitive than other jewel outlets. will give 10*( Stars) rating for CARATLANE Team....Read More

Awesome Experience!! Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

2 days ago Read

Its been a great pleasure to post my feedback about the guys I met in chennai outlet especially Mr. Francis and his colleague(sorry dude I forget your name). Recently I purchased my wedding rings and the collections are very unique and so special. Even after making so many customization from my ...Read More

Thousands of users are looking for advice right now

Click to rate

My experience with Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

3 days ago Read

Amazing experience whenever I shop with them. Have recommended to all my family members and friends. There was a product not available on their website and I wanted it. I shared the details with one of the customer care executive and he went out of the way to help me get the product. This gestur...Read More

Hastle free service and great help Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

6 days ago Read (via Mobile)

I had placed an order for a Diamond Ring and made online payment. After placing the order, I wanted to increase the ring size by half a number. I called up Caratlane and they immediatly agreed to the request. Despite the fact that I had already made the payment they gave me a discout of 800 Rs a...Read More

Great help with delivery and product selection!! Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.

7 days ago Read

Mr. Siraj was really helpful and helped me in choosing my product efficiently. Helped me with exact size selection and was there to help me at every point and we'll connected whenever I needed help. CARATLANE! WOW! It is a really great size with great collections, beautiful designs.Thank you:) A...Read More

Exquisite designs and amazing customer care Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

8 days ago Read (via Mobile)

Recently purchased'Five line Nakshi beads necklace'. I wanted this necklace on Ramadan Friday. Special Thanks to Ms. Anita Shetty, AVP, Merchandise that I got the hand delivery in just 4 days. Craft is beautifully finished making it look royally elegant. I am delighted!

Catalans.com
Thank You
A token of appreciation from the brand

9 days ago Read (via Android App)

Caratlane is the online shopping site in india which I like very much of their quality of product and customer support. I buy product from this site at 08 may 2017. Their customer service are really good. They always ready to give proper and fast solution to their customer. Their product q...Read More

Awesome customer service Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

10 days ago Read

Yet to receive the product, but I would like to appreciate their service. Really I'm delighted ??. The person whom I contacted has helped me out to order the product. Surly I will recommend to my friends and family. Once I received the product will give my reviews, hopefully will receive a bette...Read More

Amazing Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

10 days ago Read (via Mobile)

I am a no jewellery person but had to buy a gift for loved one.And I was scared.But caratlane is so amazing and it's customer service is superb.Go ahead guys and order online! I was confused about ring size too, that was also sorted patiently by Caratlane.

Love to touch with caratlane Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

12 days ago Read (via Mobile)

Excellent service I would like to say I am really happy and it's reliable and superb communication and customer service also. I hope I would not be disappointed ever.thanks a lot. One thing I want to say wanna see some more design with all products. Fast service which no one can give I think. ...Read More

Amazing people Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

14 days ago Read

Not much know about Jewelry, designs are amazing and  people at Caratlane are really helpful. I was looking for customization and I was guided to process. totally satisfied with the support agent. website work flawless, and I made payment online for customized product. this is all I can think of...Read More

Caratlane
Thank You
A token of appreciation from the brand

16 days ago Read (via Mobile)

Excellent service. The returns policy is also convenient. They not only agreed to accept my return but also arranged a pick up for the same. I'm a repeat customer and will keep coming back for more:) .Excellent service. The returns policy is also convenient. They not only agreed to accept my ret...Read More

Costly products.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

16 days ago Read (via Android App)

Although thwy are having manufacturing company for the diamonds cutting and polishing still the price of the diamonds are very huge as compare to market. I bought the ring from here and it cost me around 40k for the 4grm ring and 0.5 ct diamond of very very low quality. I had asked rate for same...Read More

Product designs are Good
Thank You
A token of appreciation from the brand

16 days ago Read

Pleasure to share with you my personal experience about buying from Caratlane. I have bought ear rings and delivered on stipulated time. On the first day itself, we found screw issue and we returned to them. The customer service representative Vinay helped me lot to address my concerns and order...Read More

Caratlane.com
Thank You
A token of appreciation from the brand

17 days ago Read (via Android App)

Hello Friend's ! Its my pleasure to share with you my personal experience for shopping from Caratlane.com.In india its a very popular site for jewelry.The quality of the product in this site was very good.The prices of the product was reasonable.The product delivery time of this site was very...Read More

Happy customer
Thank You
A token of appreciation from the brand

18 days ago Read (via Mobile)

Excellent customer service provided by caratlane staff. Caratlane you have a precious staff as your products. Siraj sir is in touch with me from day one to guide me properly& he is assisting me to order& exchange the product. Thanks sir.For assisting me.

Awesome service and amazing products. Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.

21 days ago Read

I have bought jewelry from Caratelane multiple times and always they have delivered the best. Customer Service: I have had multiple transactions with the Customer service regarding product type, delivery, payment options, offer, etc. and each and every time I have been greeted by the most ...Read More

Heart blue topaz ring
Thank You
A token of appreciation from the brand

22 days ago Read (via Mobile)

Amazing experience with Caratlane just love it. I was really surprised to know that the ring was still with blue dart and I got it today. Just amazing I will be ordering from you guy always. Thanks a lot to the customer service team keep up the good work. I got a tiny silver coins to:)

Best product I ever received Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
Thank You
A token of appreciation from the brand

23 days ago Read

I ordered first time from this website. Sravya helped a lot to choose a product of my choice and today I received it and its just WOW. Product is so pretty and comfortable to wear. and it was received on time with the proper packing Best website to choose products online. Easy to browse an...Read More


Write a Review on Caratlane.com

Write Review

X