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MouthShut Score

96%
4.63 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

1800-102-0103

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Caratlane.com Reviews

Feedback on products Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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7 hrs 30 mins ago Read (via Mobile)

I came to know about caratlane just few days back. The oroducts display are good. Would also like to display new oroducts with kess weight too for eg in bangles studs tht are on a briader side fir adults with kess weight though the displayed products are so beautiful and finishing of the jewels ...Read More

Amazing Experience for buying Gold online. Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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4 days ago Read (via Mobile)

We were looking for a bangle for my mom. Couldn't find it in local shops. We tried caratlane and really liked one of them. But they had a smaller size and we did not want to wait for getting it made. They helped us and sent an executive with the smaller size for us to try. The smaller size was t...Read More

Hitesh Review Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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7 days ago Read

It is really quick and perfect answer by customer service people. it is really nice and easy to buy products from the website. USER-FRIENDLY Easy to implement and easy to use software with the ability to meet a wide range of needs. INTEGRATION Secure and reliable integration with ...Read More

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Ms. Shravya, an exceptional professional/Caratlane Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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8 days ago Read

I met Shravya on Caratlane when I was searching some small jewellery. She is an exceptional professional with great attitude to help. Have a great taste and knowledge of products and attitude to help with great patience. Hats off to her and wish her all the best in her professional as well as...Read More

Fantastic service Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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9 days ago Read (via Mobile)

I had ordered a size 14 ring, I received it, but I found it to be slightly tight. I asked caratlane for an exchange and then later changed it to size 17.it was handled extremely well by caratlane .fantastic service by Sravya.thank you for making my experience with caratlane smooth.

Superb services Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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10 days ago Read

I would like to really appreciate the services providwd by the customer support team. I was having problem placing order as I had wrongly placed the ring size. Next minute I saw the same product price had increased but caratlane provided the product at the discounted amount and to pay minimal. ...Read More

Awsme product Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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12 days ago Read (via Mobile)

I loved d product from caratlane, it was awsme. however it took lil bit a longer time but then with the help of cusutomer care executive guy name: Siraj, I got my product soon. 5 star to him, he took d ownership and make sure that the product reaches to my place on time, after I received he agai...Read More

Caratlane cheats, never buy their products!!!
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Brand has acknowledged the consumer grievance and initiated readdress.

12 days ago Read

I purchased a product for the 1st time from Caratlane with the hope that I will get good quality product and service. But to my disappointment, neither the product was good nor the service. I raised a return request and was promised that the money will be credited back to my account within a wee...Read More

Shop in caratlane...
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13 days ago Read (via Mobile)

Caratlane application is best for girls.Its have own identity for there products by selling the girls ornaments.Am using this website and I took gold chain.They will provide original products.In all ornaments products we have 5000 options can select our choice in all products.like gold chain, ma...Read More

FELL IN LOVE WITH CARATLANE..
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15 days ago Read (via Android App)

I will always buy gold& diamonds from caratlane. In kolkata we normally dont get rose gold colour jewelleries. It was a pain for me to go every jewellery showroom& ask them Do u have rose gold collection? They say as usual No, but now I am really very happy that caratlane is so easier fo...Read More

Broken Assurance and False Promises
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

19 days ago Read

Hi iam currently living in the United Kingdom. This year in the month of January I ordered a small gem product via Caratlane website. Before ordering I spoke to their agent via chat and got a confirmation of the final price given to me. The final price is inclusive of product cost+ customs duty+...Read More

Great and Versatile Jewellery collection!
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26 days ago Read

Loved the ambiance and the product display. Staff was courteous and suggested best ear climbers. I had visited the store to buy only Rakhi but fell in love  with the collection of ear climbers. And I will be buying more & more from caratlane in future. Design & customer service is outsta...Read More

Experienced Best Customer Service (Order Placing) Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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26 days ago Read

I was about to purchase a Platinum Chain for my Brother's Reception, which had its expected delivery date Post function date, I made a query for the delivery of the same on or before venue date with their representative through online chat, where I ended up with a lady first(Name not willing ...Read More

Excellent crafting and customer service Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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26 days ago Read (via Mobile)

It's really pleasure to keep an order from carat lane. This would be the first gift to my would be .I am so happy to see the ring with lovely engraving and it's thankful to Mr .Dhinesh for helping me in processing the order. It's worth to have a employee like Dhinesh and I would suggest such emp...Read More

Caratlane
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29 days ago Read (via Android App)

It is an good experience with Caratlane app it is helpful and better than others . We are now onward try to making best best than other for Caratlane .it is the site where Evey thing is bet and better than others so we have to go on the site and see that what am I saying about this site and it i...Read More

BEST GOLD RING CARATLANE
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29 days ago Read

Hi Everyone, I ordered a gold ring from caratlane and I really love their customer service and they were so awesome, Nah nah nah, they were not selling me anything than what I have chosen, I dont have Credit card and I had found something much beautiful than I had it in the cart, Caratlane ca...Read More

Love Carat Lane Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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30 days ago Read

Njoy shopping from this site. Quality is impeccable.with surprise coupons.keep changing designs often. At times, same design appears for quite a long time. Try to keep making charges to minimum. Like the suprise coupon on Birthday.delivery is prompt. Also chat function is great.you can chat with...Read More

Lifetime Exchange Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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Jul 21, 2017 05:20 PM Read (via Mobile)

Want to Thank Caratlane Team and especially Ms Anjana for her spontaneous reply.I wanted a product to be exchanged and Ms Anjana guided me easily . Also she made sure that the Ring which I purchased in exchange reached to me within the delivery date.She has a excellent customer care skill and...Read More

One of the best...
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Jul 17, 2017 11:12 AM Read (via Android App)

Hlo guys today I will tell you about this website.If you are searching for online puchase of gold , diamond and silver accessories then just go for it without any fear. This website provide us original product and ontime delivery.Staff behavoiur is very good and customer service is also supporti...Read More

One of the best
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Jul 12, 2017 12:30 PM Read

A better service provide me, I am never accepted to give that type of welcom and their service.GOOD product, well car good features,perfect delivery in my address with  at  the time, better apps and easyly handle the web site, after all very good behavior by the courier boys, good facilty by the...Read More


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