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MouthShut Score

46%
2.53 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-22-33551000, +91-80-33551000, +91-40-33551000

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Bigbasket.com Reviews

A very good place to buy your daily needs

1 day ago Read

Hi Guys Big basket is providing a very good service at your convenience in purchasing of your daily needs of grocery, fruit and vegetables, flowers etc and that is too on time delivery guarantee. If they are failed to deliver the goods in time they will pay you some amount automatically as a ...Read More

Delay in Delivery

1 day ago Read (via Android App)

Bigbasket.com is the only online store or shopping site which is selling the vegetables and fruits for the convenience of the customers, they provide door to door services like a vegetable vendor do. I aslo ordered some fruits from this store as I am not I a mood to go for the market and I am...Read More

Worst service i have ever experienced

2 days ago Read (via Mobile)

Your service is bullshit. I have ordered for 3 box sanitary napkins and your delivery boy delivered it openly on road he was not having carry bag neither napkin box were packed I bought an carry bag from a shop rolled in newspaper then came home. I was very much upset due to the way u deliver...Read More

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Very good

2 days ago Read (via Android App)

Am experience 2 year 5 month from bigbasket.com online company .Follow with cee for 99% on time delivery and on time dispatcher , dealing with customer for any issue from our side trying to give best service form our label best .delivery van management, checking van lodging order status .99% eze...Read More

Big-basket know Customer Value.

3 days ago Read

Hi friends I wood like to share my experience with you. from last six months I'm a regular customer of big-basket. Customer service of Big basket is very good they are give a order followup good. Time is a very important thing in big basket they are come in time to on time. Quality of Big basket...Read More

Good bigbasket. Com

4 days ago Read (via Android App)

Bigbasket is India fast vegitable online shopping site this site very popular this site all vegetable and frout and more product available and farsh and good product and produce quality good fast delivery delivery time 4 to 3 days and costumer service easy to place and no aughte pay product and ...Read More

Worst experience

4 days ago Read (via Mobile)

I purchased vegitables first time. they displayed for first order there is voucher if we purchase with credit card. when I applied, it got applied when I try to select card the order got placed. there is again order mismatch after weight change support is very much poooor not intrested to ...Read More

Good but product fresh issue

5 days ago Read (via Android App)

Bigbasket is giving their customer a good and fast service but they not maintain the freshness of the product.their customer service are good and they are always cooperate with their customer.their product quality are good but they fail in maintaining the freshness of the product which effect th...Read More

On time but not 100 good products

6 days ago Read (via Android App)

Big basket offers wide variety of daily used food products at doorstep .now you don't have any need to go to market everyday and buy fresh veggies and fruits for daily use .big basket offers you to order all the daily needed food product from one mobile app . the only problem in this is the fres...Read More

On time delivery but not delivered fresh vegetable

6 days ago Read (via Android App)

Hi friends bigbasket delivered the items on time. I order sweet corn 2 sets of packs they delivered 1 set with freshness and other one is full of smell I used to throw in dust. I thought that its first time and leave that one after that ordered 4 Tender coconuts in those 1 coconut is having wate...Read More

Fresh Stock is Bigbasket

6 days ago Read (via Android App)

Hello guys we need in our daily life like Vegetable, bread, tost, grocerry, toiletories n many more when we go to buy these products in market then some time we forgot some of our needy items due to which we face from many problems like we go back market or do our work without that item. To s...Read More

Bigbasket - MUST CHECK FRESH - Alphonso

6 days ago Read

Though I am a regular grocery shopper from  Bigbasket, this time I decided to buy Alphonso . Did not expect to get 3/6 rotten and rest 3/6 soft over-ripe mangoes - beginning to rot! Paid 429(with delivery charges) for 6 BAD MANGOES! When I sent the pictures to the customer care, I got to k...Read More

Good experience with big basket

7 days ago Read (via iOS App)

Hi , this is my real experienc First of all we thot that whether we should go for this online store to puchase groceries or not we thot not to go . but later we decided lets go for it when saw that the product will be deliveed in next 2hrs . we place an order and we got good discount as we...Read More

Bigbasket.com

7 days ago Read

Hi, friends am here with another review about bigbasket.com. I want to write my experience and it is worse thing happened about this bigbasket.com Product quality: This bigbasket contains a lot of things are there to buy but sime are out of stock. Like mushrooms and some vegetables. The ra...Read More

Bigbasket..A online vegetable store

8 days ago Read (via Android App)

As I m with my next review .that what I used this reviews when I used different apps than what I feel positive I will just make aware to others.A big basket u just saw the promo in which shahrkuh khan is there.Basically I used this app for buying vegetable as there is busy life of everyone .so n...Read More

Woo It's Heay

8 days ago Read (via Android App)

Bigbasket. Com is nice online order for Fish, mushroom everything it's a great time delevary and everything I do order is fresh and hygienic, very soon they deliver the order. Nice service and costomer care, I everyday order mushroom and greanpeas which is very fresh and good. Bigbasket.com is v...Read More

They screwed up the Father's Day for my son

9 days ago Read

I placed an order for a cake to be delivered for my husband on behalf of my son. The cake was to be delivered between 4 to 5 pm. At 4.34pm, I called up big basket to know the approx time to delivery. They said I will get a call back in 5 mins about the same. I called again at 4.44pm, the same re...Read More

The worst service.

9 days ago Read

Out of stock: A lot of things are perpetually out of stock. Like mushrooms. Which means I have to go to my local grocery store anyway. Limited range: I was looking for particular brand of milk, couldn't find it on big basket. Also was looking for particular brand of biscuits, couldn't find. L...Read More

1 kg fish has 4 tail piece that's online shopping!

9 days ago Read

1 kg fish has 4 tail pieces that's online shopping for you, the bigbasket.com way! I bought 1 kg Hilsa fish from Bigbasket.com - MKOO-28475493-160617. The order details mentioned it would be cut pieces from whole fish weighing 600-800 grams. I expected mixed pieces as they would be differe...Read More

Initially Good..........now worst

10 days ago Read

I was a big fan of Big Basket.however now the business tactics they are following is horrible.They will give you coupons/vouchers asking you to shop for a big amount using debit/credit card.once you apply the code the payment get rejected because of unknown reasons.their customer care will send ...Read More


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