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MouthShut Score

45%
2.50 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-22-33551000, +91-80-33551000, +91-40-33551000

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Bigbasket.com Reviews

Bad Product Quality

1 day agoRead (via Android App)

Hello everyone,Today I am sharing my personal experience about the Bigbasket online shopping website.We can buy Grocery, vegetables and many other things.Before 2 days I bought the vegetables from this website but its gives not good quality product and The vegetables was not freshed.When I w...Read More

Not bothered about customers

3 days agoRead (via Mobile)

I am a big basket customer since more than one year, everyday I use to see their truck ruahing on the roads but these days it is very unusual to see a bigbasket truck in my area reason is ofcoirse the bad quality or produts they deliverIn my recent order they delivered a product which was al...Read More

Not soo good in service and poor product quality

3 days agoRead

Inspired by recent soothing commercials of Shahrukh Khan running over and over again on my TV set I have decided to put my trust in the big basket. for that I had downloaded big basket app from play store and after installing it on my phone I had started ordering onion, potato, banana, rice, bri...Read More

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Fooling Customers

4 days agoRead

Hi,I started using big basket since they started(around 2011) and observed there is lot of difference in quality and service these days. The service came down and even quality.Yesterday I ordered a rice bag of a brand and today they delivered rice bag of different brand without informing...Read More

The price of products

4 days agoRead

Dear All,Here is my experience of Big basket and I thought it is important to make people aware of the big basket's creative ways of making money.I was loyal to bigbasket for long time and I buy almost an amount of Rs 8K to Rs 10K per month from them. I found it useful as their rates wer...Read More

Big basket - not so big anymore

4 days agoRead (via Android App)

The main problem of big basket are the delivery boys.they are a bunch of un trained people, I use to send groceries to my sister using BB who stayed at hostel, the delivery boy always went on the wrong time to what I have mentioned , as she was not present every time , the delivery boy would cal...Read More

Basket is not Big Enough

5 days agoRead (via Android App)

I recently choose to puchase my grocery online. to save my time & money also??.I made id on bigbasket. and added approx 10 items in my basket & choose my office address for delivery. I choose express delivery option ( they claim 150 mins delivery) by paying Rs. 30 extra. firstly they...Read More

Good for provisions/branded stuff

6 days agoRead

Bigbasket is handy for buying your monthly provisions. They are a bit pricey compared to the neighborhood kirana stores but, they usually have a Big Save offer that brings the costs in line with local stores, and their delivery is impeccable. Where they fall short is with regard to the quality o...Read More

Big basket

6 days agoRead (via Android App)

Big basket is an online ecommerce site which has made consumers happy. Because we can buy vegetables and fruits by just sitting at home and it gets delivered in 2 to 3 hours. . the customer service in bug basket is good. They help the customers and solve their grievances. The site works very smo...Read More

Good service but products list is low

7 days agoRead (via Android App)

Today I have order some grosseey from bigbasket apps. Apps working fine and product pricr is decent but I have see that there is verly less product option for choose and some product is out of stock. Also prodct delivery is very timely I have been slected time sold for delivery they perfectly de...Read More

Great initiative by Bigbasket.com

8 days agoRead (via Android App)

In today's busiest, fastest growing life nobody has a time for visiting market for groceries daily items like - fresh vegetables and fruits, dairy products and other household items.Today' person are so busy that they want something that would make their life easy and fast, so. There is big ...Read More

Waste of money and time

9 days agoRead (via Android App)

I had order some fresh vegetable. They delivered items which am not mention.They made me more stress while I getting ordered item went to wrong.I am telling you guys dont try this apps.Its make you lots of stress and time destroying.While you using this apps they showing more unw...Read More

Bad quality products

9 days agoRead (via Android App)

Bigbasket the online store for the customers to buy all types of times from their.Bigbasket generally deals in food and vegetables items.This online store is very much expensive as compared to other online stores.Other online stores are much cheaper than this online store.Bigbasket makes shahruk...Read More

Best staff bigbasket.com

9 days agoRead (via Mobile)

When I visit on bigbasket for buying for microwave oven worth rs 8999 I am feeling so happy because in open market the microwave oven price is 10500rs but in bigbasket site the price is less then the actual value.If I discuss the safety of product then bigbasket is best because when I receiv...Read More

Bakwaas basket. Com

9 days agoRead (via Android App)

Guys never do shop from there! .they are liers. let me tell you the problems1- when you order fruits I mean like dry fruits or something( a) there is no mention of weight. I mean are you making us fool clearly. ( b) there is no pakaging label or manufacturing date and expiry date2- reall...Read More

They are providing items without any standards

9 days agoRead (via Mobile)

I had ordered dry fruits, delivery was in time. But when I got the items there were no information mentioned on the package. They were just packed in a transparent cover without mentioning actual weight, date of packaging, no other information mentioned as per government rule. Just plain cover. ...Read More

First time used bigbasket

11 days agoRead (via Mobile)

Hi everyone, I ordered momy poko pants L size( 64 pieces), they delivered the product on time but after receving the product I saw that the pack contains only 62 diapers and the quality of the diaper is very cheap.I decided not to order anymore products from online.

A very good online market

11 days agoRead (via Android App)

Hy I am Diya Das and here I want to share my experience about Bigbasket. Guys I frequently use Bigbasket and I am telling you friends this is a very efficient online store. They provide fresh vegetables and almost all kind of products, for which one may have to visit many stores, are easily avai...Read More

Bad Experience

12 days agoRead

My experience on bigbasket is really bad, it's worst. They say no need to go to your local grocery store anymore.There are lot's of things which are out of stock means a lot of things are perpetually out of stock like mushrooms and koliflower which directly means I have to go to my local grocery...Read More

Worst & costly retailing by Big Basket

12 days agoRead

Stale & Rotten cut fruits/Most of the vegetables are stale/sprouts are rotten & smelly with fungus/Cheating in the name of organic/Rates of products are on higher side/This experience shared after 3 or 4 times mistakes of buying products from Big Basket.I suggest to all buyers to go thro...Read More


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