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AO Smith

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AO Smith - Jaquar Reviews

Poor quality

4 days ago 131 Views (via Mobile)

I purchased a 3l immediately geyser simply earlier than four month and now it’s no longer running. So I raised a criticism in view that 10 days but no person is attempting my problem. I known as 10 instances to customers aid but no response. I m bored stiff with AO Smith. Plz by no means go alon...Read More

AO Smith = Very poor after sale and service

5 days ago 141 Views

I am using 25 lts. AO Smith Water Heater. It was on AMC which expired on 22.11.2016. I asked the company for renewal of AMC but got a shocking reply that AMC is closed and will be reopened in February, 2017. It is highly inprofessional on the part of the company which lacks in after sale and ser...Read More

Very much disappointed with AO Smit water heater

Nov 05, 2016 12:53 PM 610 Views

Guys, dont get in to trap when they say Installation is free. They charged me 1300/- in the name of material cost which was unexpected and the most worst part is the installation quality. I asked the installation guy to fix it in such a way that my washroom window glass closes properly, look ...Read More

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navatejaguduri

Hyderabad, Andhra Pradesh, India


5 Reviews

19 Followers



Very poor installation

Oct 10, 2016 08:33 PM 1157 Views (via Mobile)

I purchased ao smith water heater installation happened on the next day but the installation technician charged too much saying different charges it's very higher compared to bajaj which gives everything in the box and no extra charges I suggest sont go for it

mishradebiprasad

Bhubaneswar, India, India


1 Review

1 Follower



Very very poor service

May 30, 2016 11:38 PM 3087 Views (via Mobile)

I purchased a 3l instant geyser just before 4 month and now it's not working. So I raised a complaint since 10 days but no one is attempting my issue. I called 10 times to customers support but no response. I m fed up with AO Smith. Plz never go with this brand.

Does not heat up to well

Apr 26, 2016 10:15 AM 3464 Views

We had racold heaters installed in our bathrooms and after having a tonne of issues we decided to change it. Now we have space contraints in our bathrooms we could only fit a 3l instant heater but with jaquars line up of compact sized storage heaters like the 6l and 10l elena it made it possible...Read More

A big no from my side, don't buy.

Mar 16, 2016 12:42 PM 3756 Views

I purchased 25 liter puma water radiator 2 years prior and I was given a 7 years guarantee on the item. I was alright as its not an unpredictable machine and how hard it could be for two bars to warm up water. The water warmer was mounted and around the same time establishment was done and I ...Read More

Bad product and service

Feb 05, 2016 08:39 PM 4501 Views (via Android App)

I had purchased this ao smith water heater 9 months ago and I am sharing my experience about this product. I purchased this product from a retail shop. The product is deliverd and installed on the same day of my purchase which is good. The product works good for 3 months but after that it sta...Read More

A useless water heater

Jan 27, 2016 07:25 PM 4593 Views (via Android App)

I bought 25 litre jaguar water heater 2 years ago and I was given a 7 years warranty on the product. I was ok as its not a complex machine and how hard it could be for two rods to heat up water. The water heater was mounted and on the same day installation was done and I was happy with it for...Read More

jaerajsurve

Mumbai, India


1 Review



Worst Water Heater ever.....
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Oct 25, 2015 11:54 AM 6762 Views

I have being using this water heater for almost 2 yrs and I am feed up with it, the parts are always not available service person don't come on time. I had to wait for the parts for 2months at times. The hot water pipes burst every month at my place. due to over heating. even after setting th...Read More

Defective mounting design - Geyser fell down

May 17, 2015 01:54 PM 10495 Views

I purchased AO Smith 25 litre geyser in September 2011. At the time of installation by company, I had clearly pointed out that mounting fasteners are too short and it may not be able to hold it long, but the installation engineer said these are enough and sufficient. On 15th May, 2015 the gey...Read More

madhur71

NCR, India


1 Review



Still waiting for installation

Dec 20, 2014 07:56 PM 13782 Views

I bought 15 ltr water heater last week and received prompt SMS for installation after registering at customer support but after a week still waiting for installation. Worst customer service. They make you realize the mistake you have made by buying AOSmith product. Would never buy or recom...Read More

tarajog

Visakhapatnam, India


2 Reviews



Looks Great! Works Worst!

Dec 06, 2014 01:39 PM 14302 Views

The problem with this Geyser is its thermostat response time is very slow. For example you set the temperature for 70 Deg C and using shower. The Geyser should restart by 65 Deg C or so. But it will not restart till you get cold water from shower. Worst to have a full bath. Then automatically...Read More

nbrmani

chennai, India


1 Review



Waste of Money

Dec 04, 2014 08:45 PM 14188 Views

Waste of money. I have installed a 10 ltr machine and I used it only for 5 ltr. Going for Ao smith is my biggest mistake for this year. Poor service and improper guidance. They gave 7 years warranty, I am sure u will not use it more than 7 time, then why you need 7 yrs? Suggesting to go fo...Read More

Worst quality and hopeless after sales service

Dec 01, 2014 07:06 PM 14404 Views

I have installed 3 water heaters of the company. First time switched on the geyser no.1, it was not functioning. Called at the toll free no., the technician will visit you every time you call, but will not have the required part of the geyser which is to be changed. Now the second geyser, the...Read More

Horrible after sales service

Oct 02, 2014 03:42 PM 16973 Views

We bought 3 geysers of AO Smith while renovating our house. After a month, one of the geysers stopped working. I called up the service cell. they said they will send someone to check, the person came after a week. he said its a small problem. A senior technician will come and rectify. after f...Read More

arifabdulrahman

Chengalpattu, India


1 Review



Dangerous water heater. Do not buy it

Aug 30, 2014 10:43 AM 17652 Views

We bought Ao smith 6 liter residential model. After 3 months we felt shock in the water. Also complained the issue in customer care. No persons came. Since summer started we dint use it for six months, while we used it now a heavy current is passing the hot water. Just an one sec escape from ...Read More

rajthunderbird

Bangalore, India, India


3 Reviews



AO Smith Water Heater- Its Rusted From Inside

Apr 25, 2014 06:49 PM 19643 Views

Water heaters are not durable and rust. Avoid buying this product. Customer service sucks. There was some issues with the power section of the geyser, I called up the customer service to log the issue. They lodged a complaint but nobody showed up. Followed-up with them twice and also lo...Read More

shaktimisra

Kolkata, India


2 Reviews



Worst Sales Service. Regret After Buying

Apr 24, 2014 01:10 PM 19476 Views

I had problems with my'AO Smith-Jaquar' water heater. I called the customer service, but after 5 days I have not received a call. I had escalated this matter, by calling their call center but still no result. I will suggest not to buy this product. You will regret after buying this product...Read More

USELESS PRODUCT, DO NOT BUY.

Dec 29, 2013 04:21 PM 22449 Views

Dear Friends, The AO Smith Jaguar geysers both 25 ltrs and 15 ltrs are useless. They heat water up to 75 C only and when taking shower the temp of water drops very fast you can see the attached video during shower. The temps dropped from 75 C to 35  in 2 mins and do not goes up so actually...Read More


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