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Important Notice and Disclaimer from AO Smith:

“Please note that as per the terms of collaboration between AO Smith India Water Products Private Limited (“AOS”) & [Jaquar and Company Pvt.Ltd] (“Jaquar”) (such collaboration has ceased with effect from [September 19th 2014]), Jaquar was and is responsible for handling all service related issues for AOS – Jaquar products. However, as a mark of goodwill and to prevent any hardships to our customers, AOS is willing to assist the customer in resolving any service complaint s/he may have for the locations where AOS has its service presence or coverage. We request the customers of AOS – Jaquar products to contact us directly through the telephone number or email mentioned in our website http://www.aosmithindia.com/contactus to resolve any service related issues pertaining to the AOS-Jaquar products. However, please note that in providing such service related assistance, AOS does not assume any liabilities associated with Jaquar.”

AO Smith - Jaquar Address

AO Smith - Jaquar Brand Name

AO Smith

AO Smith - Jaquar Reviews

 first reviewed by chitrang.srivastava
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      • mishradebiprasad

        Bhubaneswar, India, India

        Reviews: 1
      •  May 30, 2016 11:38 PM (posted via Mobile)
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        I purchased a 3l instant geyser just before 4 month and now it’s not working. So I raised a complaint since 10 days but no one is attempting my issue. I called 10 times to customers support but no response. I m fed up with AO Smith. Plz never go with this brand. ...

        Read complete review
        Product Recommendation: No
        Not Rated
        Read 885 times Comments (0)
      • nickandre

        mumbai, India

        Reviews: 174
      •  Apr 26, 2016 10:15 AM
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        We had racold heaters installed in our bathrooms and after having a tonne of issues we decided to change it. Now we have space contraints in our bathrooms we could only fit a 3l instant heater but with jaquars line up of compact sized storage heaters like the 6l and 10l elena it made it possible ...

        Read complete review
        Product Recommendation: No
        Not Rated
        Read 1226 times Comments (0)
      • alamaarfi

        Delhi, India

        Reviews: 168
      •  Mar 16, 2016 12:42 PM
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        I purchased 25 liter puma water radiator 2 years prior and I was given a 7 years guarantee on the item. I was alright as its not an unpredictable machine and how hard it could be for two bars to warm up water. The water warmer was mounted and around the same time establishment was done and I ...

        Read complete review
        Product Recommendation: No
        Not Rated
        Read 1566 times Comments (0)
      • lakhanojha1

        ajmer , India

        Reviews: 128
      •  Feb 05, 2016 08:39 PM (posted via Android App)
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        I had purchased this ao smith water heater 9 months ago and I am sharing my experience about this product. I purchased this product from a retail shop. The product is deliverd and installed on the same day of my purchase which is good. The product works good for 3 months but after that it sta ...

        Read complete review
        Product Recommendation: No
        Somewhat Useful
        Read 2210 times Comments (1)
      • samirsharma27512

        Dharamshala, India

        Reviews: 152
      •  Jan 27, 2016 07:25 PM (posted via Android App)
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        I bought 25 litre jaguar water heater 2 years ago and I was given a 7 years warranty on the product. I was ok as its not a complex machine and how hard it could be for two rods to heat up water. The water heater was mounted and on the same day installation was done and I was happy with it for ...

        Read complete review
        Product Recommendation: No
        Useful
        Read 2360 times Comments (2)
      • jaerajsurve

        Mumbai, India

        Reviews: 1
      •  Oct 25, 2015 11:54 AM
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        I have being using this water heater for almost 2 yrs and I am feed up with it, the parts are always not available service person don’t come on time. I had to wait for the parts for 2months at times. The hot water pipes burst every month at my place. due to over heating. even after setting th ...

        Read complete review
        Product Recommendation: No
        Useful
        Read 4587 times Comments (0)
      • goyalgb
      •  May 17, 2015 01:54 PM
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        I purchased AO Smith 25 litre geyser in September 2011. At the time of installation by company, I had clearly pointed out that mounting fasteners are too short and it may not be able to hold it long, but the installation engineer said these are enough and sufficient. On 15th May, 2015 the gey ...

        Read complete review
        Product Recommendation: No
        Not Rated
        Read 8273 times Comments (0)
      • madhur71

        NCR, India

        Reviews: 1
      •  Dec 20, 2014 07:56 PM
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        I bought 15 ltr water heater last week and received prompt SMS for installation after registering at customer support but after a week still waiting for installation. Worst customer service. They make you realize the mistake you have made by buying AOSmith product. Would never buy or recom ...

        Read complete review
        Product Recommendation: No
        Somewhat Useful
        Read 11615 times Comments (0)
      • tarajog

        Visakhapatnam, India

        Reviews: 2
      •  Dec 06, 2014 01:39 PM
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        The problem with this Geyser is its thermostat response time is very slow. For example you set the temperature for 70 Deg C and using shower. The Geyser should restart by 65 Deg C or so. But it will not restart till you get cold water from shower. Worst to have a full bath. Then automatically ...

        Read complete review
        Product Recommendation: No
        Very Useful
        Read 12141 times Comments (1)
      • nbrmani

        chennai, India

        Reviews: 1
      •  Dec 04, 2014 08:45 PM
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        Waste of money. I have installed a 10 ltr machine and I used it only for 5 ltr. Going for Ao smith is my biggest mistake for this year. Poor service and improper guidance. They gave 7 years warranty, I am sure u will not use it more than 7 time, then why you need 7 yrs? Suggesting to go fo ...

        Read complete review
        Product Recommendation: No
        Not Rated
        Read 12008 times Comments (0)
      • rinkutalk
      •  Oct 02, 2014 03:42 PM
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        We bought 3 geysers of AO Smith while renovating our house. After a month, one of the geysers stopped working. I called up the service cell. they said they will send someone to check, the person came after a week. he said its a small problem. A senior technician will come and rectify. after f ...

        Read complete review
        Product Recommendation: No
        Very Useful
        Read 14782 times Comments (0)
      • arifabdulrahman

        Chengalpattu, India

        Reviews: 1
      •  Aug 30, 2014 10:43 AM
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        We bought Ao smith 6 liter residential model. After 3 months we felt shock in the water. Also complained the issue in customer care. No persons came. Since summer started we dint use it for six months, while we used it now a heavy current is passing the hot water. Just an one sec escape from ...

        Read complete review
        Product Recommendation: No
        Not Rated
        Read 15469 times Comments (0)
      • shaktimisra

        Kolkata, India

        Reviews: 2
      •  Apr 24, 2014 01:10 PM
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        I had problems with my’AO Smith-Jaquar’ water heater. I called the customer service, but after 5 days I have not received a call. I had escalated this matter, by calling their call center but still no result. I will suggest not to buy this product. You will regret after buying this product ...

        Read complete review
        Product Recommendation: No
        Not Rated
        Read 17325 times Comments (0)
      • junedthemariner

        Lucknow, India

        Reviews: 2
      •  Dec 29, 2013 04:21 PM
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        Dear Friends, The AO Smith Jaguar geysers both 25 ltrs and 15 ltrs are useless. They heat water up to 75 C only and when taking shower the temp of water drops very fast you can see the attached video during shower. The temps dropped from 75 C to 35  in 2 mins and do not goes up so actually ...

        Read complete review
        Product Recommendation: No
        Not Rated
        Read 20276 times Comments (0)
      • princeanil

        Gurgaon, India

        Reviews: 12
      •  Mar 20, 2012 06:27 PM
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        I bought 5 AO Smith geysers in Sept 2011 for my apartment in Gurgaon. I thought this was an American brand so the product should be good. By Jan 2012, the outlet pipe at the Geyser end started rusting for ALL 5 GEYSERS. The connection pipe was fine, the AO Smith engineer visited and verified ...

        Read complete review
        Product Recommendation: No
        Very Useful
        Read 187085 times Comments (0)
      • kedar4187

        Bombay, India

        Reviews: 1
      •  Dec 06, 2011 03:08 PM
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        Purchased the AOSmith-Jaquar CEWHR 100 litres water heater. You can hide it in the ceiling and the wired remote allows you to control the temperature. It also has two heating elements which are glass coated. This prevents scale and sediment formation, and increases life of the heating element. A ...

        Read complete review
        Product Recommendation: Yes
        Not Rated
        Read 25342 times Comments (0)
      • honeydave

        Mumbai, India

        Reviews: 1
      •  Dec 06, 2011 02:40 PM
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        Just bought an A. O. Smith-Jaquar product. EWS 25 Litres. Looks amazing - It has for the first time on any Indian water heater a changeable front panel which is sure to match bathroom décor and colour. It also has dual heating elements, glass coated. This protects the heating element from cor ...

        Read complete review
        Product Recommendation: Yes
        Somewhat Useful
        Read 26114 times Comments (3)
Showing: 1 - 20 of 23 Reviews on AO Smith - Jaquar
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