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pandit_automotive's Timeline

Commented on own review

Dec 10, 2013 01:30 PM

I thank you for your intervention and help in providing me an update on my Car. I received my car yesterday and all works have been completed with extreme satisfaction. The troubleshooting of the problem was very accurate and has resolved the problem and the problem under actual stress condition...s ( where problem was earlier reported) does not appear now . Thank You and your staff once again Smideep Nair Read More

Reviewed Pandit Automotives - Pune

Dec 10, 2013 01:15 PM 5759 Views

(Updated Dec 10, 2013 01:16 PM)

Dear sir, Myself Chalapathi, an entrepreneur from Bangalore, frequent traveler to Mumbai, was traveling with my other colleagues in my PUNTO to Mumbai for a business trip. While coming back, we had to rush for another meeting at Hyderabad. Meanwhile we were stuck at Pune Express Highway by...Read more

Commented on nishanjin's review

Dec 10, 2013 01:04 PM

Dear Team, Good example of Prompt response from FIAT to reach out to customer in case of emergency. Also find the appreciating (good ) comments from Customer Great job done! Regards, Punnaivanam

Commented on andyaak's review

Dec 10, 2013 01:03 PM

On the onset, I am really very sorry in feedback as I was in business travelling.As a customer of Tata Motors ,I must admit that I was not at all happy with the quality of vehicle I had purchased Indigo Manza because within one year of using the vehicle I realized that in reality the quality nowher...e matched the toll claims made by the company while selling the vehicle to me.No doubt as a customer I was not only upset but very angry too. At this juncture I must really appreciate the you personally intervened and handled the entire situation by hearing my complaints patiently and provided the best possible solution from your side which not only dampened my anger but also satisfied me. Therefore ,as a customer I once again thank you for the personal efforts and care taken by you and expect that in future too you will give the same response. Regard, Dayal Read More

Commented on a2lkulkarni's review

Dec 10, 2013 12:59 PM

All my issues are resolved. Many thanks for taking care of the issues quickly! Yesterday 2 people from your dealership came and demoed the vehicle features. Also they apologized for the inconvenience caused and that the person’s responsible for issue #1 have been reprimanded and fined. During th...e demo, they also pointed out that the rear wiper was not working and offered to pick up the car, fix it and return back to my workplace. This was taken care of today and a better Ganesh Idol was also handed over today. I thank you once again for taking care of the issues promptly! Best Regards Gowri Shankar P.S: Got a complimentary car perfume bottle also! :D Read More

Commented on gaurav_bhagwat's review

Dec 10, 2013 12:51 PM

It is my pleasure to share my satisfaction. We had details discussions sometimes in January 13 regarding warranty issues & subsequent problems in servicing. Our smooth resolution of warranty issues & subsequent assurance from Tata motors & Pandit auto, Once again, I visited Pandit Auto in last wee...k for next servising of my vehicle. I am pleased to mention, this time Pandit Auto has taken due care for servicing and changed the gear level attachment arrangement & now it is very smooth. I really enjoyed the driving pleasure after this replacement which was repetitive complaint. It is worth to mention that, I have seen lot of improvement in service quality & approach from team Pandit Auto . Focussed involvement & specific attention at the level of works Manager, Suhas Patil to go to the root cause of problem, delighted me. I am sure this improvement approach will definitely attract more & more delightful customer's & maintain fore ever. I hope I will get more opportunities to write back my satisfactions again in near future. With best Regards, B V Kamalekar. Read More

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