Hi friends,

One wicket down in the services provided to me....

This is the email sent to the so called, Customer Care....
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Hi,

Inspite of many comlaints to the Customer Service, the issue related to the speed of the connection and the stability of the connection isn't resolved.

One of your customer care executive called me up once and the call got disconnected while I was speaking to him. He did not even care to call me back, which shows your pure negligence and ignorant attitude to the customers.

The behavior of the customer care executive whenever I call is completely unacceptable. They are respectless and never helping attitude. Unfortunately, there is not a single place where I can drop my feedback on the service that is provided nor the satisfaction survey, where I can provide my sole satisfaction that I had with the customer care.

There has been fluctuations in the signal and this has been reported by the Network team a month and a half back. Till date, I experience the same and this has now gotten worse. There are intermittent breaks in the connection and the connection drops are profusely high. I start downloading some important official files and experiences connection drops, which after waiting for 3 hours and trying to connect to the network by all possible means, fetches the connection and again the same problem exists.

None of them are ready to take care of the issue. The call to the customer care needs me to be connected for atleast 2 hours, in the night and atleast an hour in the day. I will be kept on hold for a long time that I can easily have a nap to my satisfaction and then wake up, only to know that I was still on hold.

I was completely frustrated to the service and the customer care provided by the country's largest Service Provider, knowing that its very very poor in retaining the customers and providing worst service. The sweet calls from the self or third-party tele-callers and urgent bookings without even making me think and give atleast a day for going through reviews on the Internet regarding your service to others in the country, trapped me in the dungeon. Later then, I realized that I am part of the other world, where I am in a well of untrustful promises and unsuccessful retention of the customers to the service provided by VSNL/TATA.

Now, without wasting a minute of what I felt and frustrated (hoping the connection will not drop till the time I click on SEND), I would like to extend my thanks to the service (worst) provided by VSNL/TATA and take away the connection (which no longer can be used) and return the amount that is due (after payment of 4 months rent in advance) on pro-rata basis.

Please accept this connection close without any second thought and refund the amount that is left out, unused.

Kind regards,
Naresh R V

Continuation as it took only 17 points....

17. Let me tell you one more important point related to 16. I think many of you know or might not. But this is majorly followed by me. Once you give the enough acceleration, you will know when the car is smooth and when it needs acceleration. Once you get to the stability and your target speed it 85 kmph, never give the acceleration more than the required. Just remove a bit of acceleration and check, I mention,  A BIT, slight difference. Car will be in the same motion and will maintain the same speed. Remove it more slightly, again, A BIT. Still the car will be in the same speed. Do this until you see a slight difference in the speedometer, suppose from 85kmph to 84 kmph. Now maintain the acceleration at this point. I call this the latest aceleration. Your car will run smoothly with the latest acceleration that is provided. This means you have given more acceleration than the required, which means the fuel consumption is more compared to the latest acceleration.

18. Never drive the car in bad mood. You tend to drive it rashly or take less importance of it. After all, its a small pretty car that has costed your pocket. Its you who must take care of it. People generally tend to drive rash and behave as if they are not owning it, showing the anger or depression on the car. Without your knowledge, you car is consuming more fuel. Dude, dont laugh. Its a truth.

19. Never dump the load in the rear. This will make the car imbalance. Always use carriage. This is because the load of the luggage will be balanced and centered. This will make the car run smoothly. If the load is more at the back, you tend to give more acceleration, which means fuel consumption is more than required. Balanced load, good fuel consumption with proper dirving.

20. Last but not the least... never give your car for others to drive. Their driving techniques are different than you. Give it when you have no other option or if cant drive it at that point of time. True.... the difference in driving, the more in fuel consumption. Consider it out as your baby... dont laugh.... its true. The more care you take, the good mileage you get and the good condition of the car. Never rush up your car.

Will keep you posted for all that I do while driving.....

All the best... Happy driving... Save your pockets....

Hi all,

Since everyone are at the back of my car, asking why my car is giving more mileage, let me tell you the way I drive my car.

The following are the conditions that I follow while driving:

1. Clean the car regularly to check the air filters. Clogged air filters will reduce the mileage. I get it serviced once in a month. Thats because, I drive atleast 600 kms on an average for a month. This increases the fuel consumption.

2. Never ever use Clutch for everything. Keep out the leg from the Clutch. If you have the leg on the Clutch pedal, you tend to press it even for a simple reason. This increases the fuel consumption.

3. Do not over accelerate the vehicle initially while driving. Take it smoothly. No matter if your friends laugh, after all, its your car and you care it. If something happens to your car and you are selling it, your friend doesnt buy it at that time because he knows how rash you drove. This will increase the fuel consumption.

4. Once the car is in form, change the gears accordingly. Never rush to change the gear or never do it lately. This will increase the fuel consumption.

5. You might feel this crazy but its a fact. Never open the windows while driving. It provides very good resistance to the car acceleration. Fuel consumption increases drastically, especially when on highways. Enjoy the beat of music, with all windows closed, switch on your AC, whenever required or FAN, if its normal non AC vehicle. The fuel consumption will be lot less than the resistance that you get in windows open drive. You loose fuel in here.

6. Fuel and fuel station - Always get the same kind of fuel from same fuel station. Beware of other fuel or fuel stations, where the fuel may be adulterated. This will provide you less mileage with decrease in the Engine life. A 30 year engine life comes down to 20/25 years. Suppose, even if adulteration is done in that particular fuel station and you are following it from past 2 years, your car engine might not take the other fuel from other fuel station.

7. Fuel - follow the tank full policy always. Fill the tank always and never dump-in 5 litres or 8 litres. This will not provide you with good consumption.

8. Never go for a rash driving and rash turnings. Maruti manual says, fuel consumption is more when you do a rash turning and infact, the tyre life is also decreased.

9. Always check the tyre pressure. Now-a-days, almost all the fuel stations provide free air service. Check the tyre pressure as prescribed by the manufacturer. Never make it less or more.This will decrease the kmpl.

10. Check the engine oil timely. Infact, I check it for every 2500 - 3000 kms. This will increase the fuel consumption, if not properly checked.

11. Never run the engine idle. Never even put it in the Engine mode,where other parts of the car gets power from battery. In Maruti, we have two types. One is Accessories mode, where the accessories get the power from Battery. The second is On, where the engine will be ON. From this, you start the engine by keying the key a little forward. After this, the key comes back to the ON mode. Never at signals, turn on the engine. Switch it off. Almost all the signals are now provided with the count down timer. Switch the key to ON mode just before four to three seconds. If the car is in ON mode, with the engine turned off, it consumes fuel.

12. Regular check of the car battery is mandatory.

13. Maruti has come up with MPFI technology, even for 800. No acceleration required while starting. No engine idling required. Everything is taken care by the car.

14. Always be in the specific gear whenever and wherever required. It saves a lot of fuel.

15. Check if the fuel cap is tightly fitted by the fuel station person. Else, you will end up evaporating majority of the fuel.

16. Always drive the car in normal and constant speed. This will give you a very good mileage. Never increase the acceleration constantly. The more the acceleration, the more is the fuel consumption.

17. Let me tell you one more important point related to 16. I think many of you know or might not. But this is majorly followed by me. Once you give the enough acceleration, you will know when the car is smooth and when it needs acceleration. Once you get to the stability and your target speed it 85 kmph, never give the acceleration more than the required. Just remove a bit of acceleration and check, I mention,  A BIT, slight difference. Car will be in the same motion and will maintain the same speed. Remove it more slightly, again, A BIT. Still the car will be in the same speed. Do this until you see a slight difference in the speedometer, suppose from 85kmph to 84 kmph. Now maintain the acceleration at this point. I call this the latest aceleration. Your car will run smoothly with the latest acceleration that is provided. This means you have given more acceleration