firstpref's Timeline

Reviewed Bigbasket

First order...what a disappointment!

I had a fixed slot for delivery, stayed home and waited for them. No one showed up and no one called. After 3 1/2 hours of waiting, I emailed cust service and got back a standard reply with a ticket no. I then phoned them and spoke to someone who said "sorry" and then told me that the driver had...Read more

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Commented on rajesh_kk's review

Money debited without the ticket being issued
Jet Airways

I would be interested to know if you have received your money by now or are still waiting - I waited 5 months for mine!

Commented on burgundyblues's review

Harassment & refusal to honour commitment made
Jet Airways

It is shocking that an airline can refuse to honour a commitment made by one of their staff - even if the staff had made an error, the airline should have honoured the commitment as a goodwill gesture. But what better can you expect from Jet Airways? They are arrogant, they think that they are the o...nly domestic airline worth flying now that KF is no more. It also shows that your and your family member's JP status means nothing to them. I would fly Indigo any day!Read More

Commented on Avidcustomer's review

The latest scumbag Company to fleece customers
Jet Airways

My experience with Jet Privilege has been awful. I agree with you that they can't be bothered to answer your emails or to help in any way. First of all to get an award seat is tough even though there are seats available. If you manage to get an award seat, and then want to change the date or cancel ...it - the problems begin. Call centre, holding on for ages, and yes charging a cancellation fee! So frustrating as there is nothing you can do! Its sad as I have found their inflight service to be excellent (maybe I was just lucky!) but Jet Privilege gives the airline a very bad name, Read More

Commented on itsvikasnigam's review

Cancellation system needs overhaul
Jet Airways

They are terrible at giving refunds - it took me nearly 5 months and several telephone calls to get my money back!

Reviewed Lake Palace - Udaipur

Sheer Class!

Fabulous! One of my favorite places to stay in India. Just magical - perfect location, lovely rooms, excellent food, and great staff (Taj's best!). Feels like they are really proud to work there and want their guests to have a memorable experience. The approach by boat is wonderful, especially i...Read more

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Commented on own review

Very good experience
Indigo Airlines

Do try them. I too was sceptical - have only ever flown Jet on domestic sectors and KF once / twice. Flew with Indigo for the first time - that too, because the timing suited me and was pleasantly surprised.

Commented on PrateekSharma's review

Air India - Its best avoided
Air India

I agree with Prateek S's comments, despite being a Maharaja Club Member - the airline is a disgrace! I used to fly regularly with Air India, but now have completely stopped flying with them. Flights are mostly late, staff don't give a damn about you - they are not trained in Customer Service at all.... On board, the cabins are dirty, things don't work. I still travel frequently, but from being someone who used to fly Air India virtually every 2 months, I refuse to fly the airline, even if its the cheapest one around. Prateek, at least you got your bag after 5 months - I gave them 2 First Class tickets for refund of an unused sector and they managed to lose them! I sent them copies and still nothing. FInally I got a letter saying they have 'no idea' where the tickets have gone - 'they seem to have disappeared down a black hole'. No apology or mention of any compensation....disgusting! What better can you expect from Air India?Read More

Reviewed Indigo Airlines

Very good experience

I recently flew Indigo from Jaipur - Bombay. I had never flown with them before and was skeptical about it, but I saw that I had no reason to be. It was an excellent flight -  punctual, the service was efficient, the cabin crew were polite. I was pleasantly surprised by the cabin itself and the ...Read more

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Reviewed Cream Centre - Chowpatty - Mumbai

Love the place!

I have been going to Cream Centre for many years now - its still one of my favorites! Great food - chana and veg Biryani and Aloo Raita is unbeaten - the taste is to die for. I have eaten in places 10 times more expensive with food nowhere as good as this. The portions are good. Service is promp...Read more

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Commented on jchaudhuri's review

Pathetic Loyalty Program, simply cheating people
Jet Airways

Agreed its pathetic! They are more than happy to let you accumulate points but when the time comes to redeem them, all they show is sold out - even for dates 8 months in advance! Last month I tried to check redemption availability on 8 routes and all were showing sold out. Its a complete waste of ti...me trying to talk to Customer Service. Compared to this, I have found BA Executive Club much better. I have never had a problem redeeming points with them and everything is transparent online - dates and class of availability unlike Jet Airways!Read More

Reviewed Fab India Mumbai

Good stuff but needs to look at quality

I go to Fab India a lot. Love the range of stuff - both the clothes and particularly the home decor but have to say that while the styles and colors are just fab, the quality of the material has gone down and prices are high for what you get. I found that the cotton kurtas fade out real quick an...Read more

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Reviewed Enrich Salon - Mumbai

ENRICH - Kemps Corner

I was a member of ENRICH - Kemps Corner Salon. Attitude at front desk is poker faced. If you are a newcomer they will put you on to anyone who is free, whether or not they are qualified to do that job. The membership card is not much of a saving as prices are high for what you get. They us...Read more

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Commented on pratishthad's review

Extremely disappointing and painful experience...
Kaya Skin Clinic - Mumbai

Pratishtha, I agree with you entirely. Their ''standard response'' to all criticism is just appalling. It shows how little they care about their customers. They are lucky that they are not in USA / Europe - otherwise they would have been banned and sued as well! They don't even have the courtesy of ...responding in a way that shows any regret at all. I feel very sorry for the people who get conned by them. Read More

Reviewed Kaya Skin Clinic - Mumbai

Kaya Skin Clinic Kala Ghoda

Awful in all respects. Staff are not qualified, the Dr there, is useless. Its just a money making racket - they prey on vulnerable people, who may not know any better. I have good skin and have never had any problems with it.  I just wanted to try out the place, so booked an appointment for 2...Read more

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