The Different Characteristics of a Patron and a Leader

P: Gives orders to do the work and says how to do it
L: Encourages employees to take initiatives, responsibilities and complete duties correctly

P: Does not know how to guide people
L: Acts as a guide and lead others

P:Insists on coercion / control of people
L: Assists in the development of the employee and in his work
Encourage autonomy

P: Does not motive
L: Motivates and rewards people

P: Encourage competition
L: Encourages teamwork, participation and collaboration
Focuses on results

P: Does not trust workers
There is lack of communication
L: Puts complete trust in employees
Communicates with them
Recognnises and confers merits on them

P: Always keeps distance from workers and is unfriendly
L: Is always warma and friendly

P: Does not care about workers
L: Cares about the safety of his employees

P: Hears
L: Listens and reacts

An organisation is not a pyramid and everyone should be treated equally. The following are key words for Leaders which might generate enthusiasm at work:

1. Six important words - "I admit I made a mistake"
2. Five important words - "You have done very well"
3. Four important words - "What do you think"
4. Three important words - "If you please"
5. Two important words - "Thank you"
6. The least important word - "I"