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Dear Customer,Greetings from Pepperfry!!!We understand you are unhappy with your experience at Pepperfry and humbly apologies for the same.Request you to provide us with your Order details if your concern is not yet resolved.Regards,Team Pepperfry.
Hi Tarun,Greetings from Pepperfry !!!Apology for the bitter experience, Please share your order number to address your concern and provide appropriate solution on the same.Regards,Pepperfry.
Hi,Greetings from Pepperfry !!!We are sorry to hear about your experience. Kindly share the order number at the earliest to address your concern and provide appropriate resolution on the same.Regards,Pepperfry
Commented on dpReview's review
Pepperfry.com : 7-day refund policy is a Fraud. P
Refund for your Orders are initiated on the system hence we are resolving the concern from our end.
Do let us know if you have any other concern with regards to your Pepperfry Order and we would be happy to help.
You can contact us on 022 61576157.
Team Pepperfr...y.Read More
Commented on kk74's review
As per the our discussion with our escalation executive the resolution is provided to you.
The new product would be delivered as replacement by the promised time frame.
We appreciate your valuable time and patience.
Commented on own response
Regarding your Pepperfry Order# 302578957
Refund for both the products were processed by 23rd November 2016. The amount would be credited back to the same account / card used for payment. The refund process takes 5-7 working days from the date of initiation as per the RBI rules.
We are resolving the concern from our end....
Do let us know if you have any other concern with regards to your Pepperfry Order and we would be happy to help. You can contact us on 022 61576157.
Team Pepperfry.Read More
Commented on arpan1's review
Hidden terms _DONT have any CANCELLATION Policy!!
The refund for the shoe rack is processed in system .
We are resolving the concern from our end. Do let us know if you have any other concern with regards to your Pepperfry Order and we would be happy to help.
You can contact on 022 6157 6157.
Commented on prashu06ec's review
Online Furniture Site "Pepperfry.com"
Greetings from Pepperfry!!
We highly appreciate your feedback. A testimony like yours goes a long way in encouraging us to scale new heights.
We would maintain such standards even in future.
Commented on bushrmks's review
Excellent service by Pepperfry
Thank you so much!
We’re so pleased that you liked the product name & took the time out to post your invaluable feedback. Your stamp of confidence means a lot to us.
Do let us know if there’s anything we can do to better your shopping experience with us. Hope to see you soon!...
Team Pepperfry.Read More
Dear Customer,Greetings from Pepperfry!!Thank you so much for taking the time and effort to reach out and appreciate Pepperfry.Your stamp of confidence means a lot to us. Do let us know if there’s anything we can do to better your shopping experience with us.Hope to see you soon!Regards,Team Pepperf...ry.
Dear Customer,Good Morning!Thank you so much for taking the time and effort to reach out and appreciate Pepperfry.We hope to enjoy your valuable patronage in the future.Visit us soon!Regards,Team Pepperfry.
Dear Customer,We are glad that you liked the quality of the product and are satisfied with the service.We hope to serve you the same at all given times and opportunity provided to us.Regards,Team Pepperfry.
Hi,Greetings for the day !!!Please accept our sincere apologies. Kindly share the order # to investigate & to provide a possible resolution.Regards,Pepperfry
Hi Nancy,Greetings for the day !!!We are sorry to hear about your experience. Kindly share the order # to resolve your concern.Regards,Pepperfry
Dear Customer,Good Evening!!Thank you for your genuine and honest feedback. All our customers are valuable to us & their reviews makes a-lot of difference.As a testament to our strive for perfection, we have taken steps to ensure the highlighted concerns are soon rectified.Your feedback has been... cascaded to relevant department to be worked upon on in a constructive manner.Regards,Team Pepperfry.
Dear Mohan,Greetings from Pepperfry!!Please accept our sincere apologies for the inconvenience you may have experienced with respect to your orders.We regret to have lost a prized customer. At Pepperfry all our customers are valuable to us & their reviews makes a-lot of difference.We have a stri...ct Full Refund policy and have not yet opted for Replacement as resolution, hence the option was not offered to you.We do try our best to provide best services to every one of our customers but unfortunately could not render the same to you. Additionally, this also needs to be taken into consideration that each Web Complaints site has their own terms and conditions which they need to abide.Regards,Team Pepperfry.
Pepperfry offers a range of over 25,000 lifestyle products across categories such as Furniture & Hom...e Décor, Accessories and Personal Care. Pepperfry’s team of experienced e-commerce and retail professionals are committed to offering customers a wide range of pocket happy lifestyle products and a consistently great online shopping experience.Read More
Name: Seema Joshi
Corporate Name: Pepperfry.com
Job Title : Customer Support
Address: 1401 & 1402, Damji Shamji Business Galleria, LBS Marg, Kanjurmarg West, Mumbai, Maharashtra, 400078
Home Page: http://www.pepperfry.com
Member since: Feb 14, 2012
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