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Commented on streetstylestore's response
I had initiated an exchange. The items were picked up almost a week back. I get a reply today that the exchange will be initiated once the goods reaches the warehouse. Fair Enough!!
But three hours later i get an email stating that the delivery person could not be delivered for some re...asons and if i wish to continue with my order need to click the link. Yea of course i would like to continue with my order have paid for the same...
I dont understand whether the exchange was initiated or will i receive my old stuff.
Pathetic service...been over a month and complete waste of money. Request you to please improve or close. Been a nightmare....
People please refrain from ordering from this website, made a huge mistake...
Even their responses over emails and SMS are patchy and does not give out full information...
I have emailed all the details, hope to receive a response soon.
Pathetic customer service/delivery person. If you want to initiate a return its a nightmare. The delivery boy will call for 15 seconds and if you are unable to answer your call, your order is put on hold.If you try calling them, they will never pick up your call.Please do not order from the ... Read more
Commented on neerajsaini43's review
Fake products on jabong.....
I am not all surprised at such a pathetic service by Jabong and even a more pathetic reply from Jabong. Will never ever recommend Jabong to anyone. I have even written about them on consumer redressal forum.
Commented on ankita15's review
Hi Ankita, Totally agree with you on this.
Absolutely worthles service by Jabong!
Tall claims of easy return and refund is just a farce. Ordered a dress, waited about 15 days for it to get delivered, then to find it that its not as per the specification as mentioned by Jabong. Called in for a... refund, was promised a turn around time of a week for the amount to be reflected in my account. Its been close to a week no signs of pickup, no calls regarding the pickup. Then get a mail saying your query for refund has been resolved, thanks for choosing jabong???? But till date there has been no transfer to my account. Called Jabong again, after string of apologies get to hear that they would take another 2 weeks before the amount gets reflected in my account. And to top it all when questioned about there being no internal clarity on the process of refund, get the reply from the representative 'i have told you whatever i know madam'. Beware people.
Absolutely pathetic service. Feel cheatedRead More
Commented on kbfun's review
Refunded amount is not reflected in my bank accoun
Kamlesh i can totally understand the frustration. Tall claims on easy return and refund is just a farce by Jabong. I am also in the same dilemma. Odered a dress, and after waiting for 15 days the product which i got was not at all as per the specification mentioned by Jabong. Ordered a refund, was p...romised a turn around time of 7 days, its been close to 5 days absolutely no signs of a pickup. Then to my utter shock get a mailer saying your query for refund has been resolved, but did i see any transfer, no transfer no pickup till date. Then when asked about committing a date get a shocker that it will take another two weeks time for the amount to be reflected in my account. When asked why is there no clarity internally on the refund procedure, get a reply from the representative' i have told you what i know madam'. Pathetic service, worthless customer handling. Will never ever shop at Jabong.Read More
Easy refund and return a big farce by Jabong
Absolutely worthles service by Jabong!Tall claims of easy return and refund is just a farce. Ordered a dress, waited about 15 days for it to get delivered, then to find it that its not as per the specification as mentioned by Jabong. Called in for a refund, was promised a turn around time of a w... Read more
Name: Sweta Patwary
Age: 34 years
Member since: Dec 11, 2013
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