Scribendi_Editor's Timeline

Commented on azef's review

Scribendi does NO editing at all!
Scribendi

I totally agree with this review. Having been an employee there I know what takes place inside out. First, you place an order for let's say 12 hrs that time is reduced by almost half and editor has no enough time to complete it. They have to hurriedly complete it because missing a deadline equals to... being fired. Editors are bullied and mistreated and their frustrations stream down to their work. it's a management problem. There was a time I even saw fraud claims there. So be cautious.Read More

Reviewed Scribendi

Scribendi editors humiliated and mistreated

I worked with Scribendi and had the worst experience ever. I actually resigned because I couldn't stand seeing the humiliation that fellow employees were going through. I remember one remote editor was bullied by the HR manager then(I don't know whether she's still there) to the extent that he w...Read more

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Commented on Lynnda's review

Read this before deciding to work for them
Scribendi

• QA checks: This is one critical category that needs attention from the top management. The QA check technique used by Scribendi has a lot of defects. First, it does not take into consideration whether the paper was an ESL paper, which might need more than five rounds of editing for every single gr...ammar error to be eliminated. Second, it does not take into consideration the number of words; for instance, you edited a 10,000 word document and when the QA check was done and only eight errors were found, you will be surprised to be given a score of 60%, meaning that you did not even edit the paper. I’ve seen an editor score up to 0% in a very badly-written ESL paper yet he had done a considerable amount of work on the paper. Third, the senior editors seem to particularly aim at humiliating editors who out do them in their job; they can carry out up to eight QA checks on a single editor within a month. They carry out frequent QA checks with the aim of terminating their contracts (I’ve seen this happen several times); that is why Scribendi is always hiring. Forth, their QA system does not differentiate between an order which was being proofread and one which was being edited, yet the company claims to have been in business for more than 10 years. For an order that is being proofread, it will be understandable to put the minimum score at 80%. But setting the minimum score at 80% for an order that is being edited displays the company’s ignorance. An order that has been edited is supposed to be sent back to the client and after the client has made revisions he should then bring back the order for proofreading. Proofreading is the final step that should eliminates most, if not all, errors and make a paper at least 80% grammatically correct. As for me, I intend to resign from Scribendi because it is difficult to work with such a company. If the top management will not intervene early enough, their bad deeds will soon catch up with them. What will happen to the company if alRead More

Commented on Lynnda's review

Read this before deciding to work for them
Scribendi

Scribendi aims at making their clients happy at the expense of poor editors who burn the midnight oil without appropriate recognition in terms of remuneration. They also threaten that they will terminate the contracts of any editors who do not meet these deadlines that they have trimmed down. They d...o not take into consideration the time at which the editor picked that order. This really needs to be improved. • Payments: Scribendi is honestly taking advantage of editors in terms of pay. First, they will offer a client a discount of let’s say 10% and the editor has to foot part of that. This is quite unfair because the company itself is supposed to cater for that, NOT the editors. Clients should not be given good deals at the expense of editors who work hard to deliver quality work. Second, when they trim down the deadline of an order, they are supposed to increase the pay because time is one of the key factors that determine the editing prices. However, scribendi completely ignores that and keeps on taking advantage of editors. When an editor misses a deadline (i.e., you submit an order within the 48 hour turn around time requested by the client and not the 1 day 8 hrs put by Scribendi) threats will be hurled at you (not by one person but by many persons—senior editors). Many editors can bare me witness. I’ve seen many editors go through this; most of them are senior editors with a very nice record but believe you me they will be humiliated. • QA checks: This is one critical category that needs attention from the top management. The QA check technique used by Scribendi has a lot of defects. First, it does not take into consideration whether the paper was an ESL paper, which might need more than five rounds of editing for every single grammar error to be eliminated. Second, it does not take into consideration the number of words; for instance, you edited a 10,000 word document and when the QA check was done and only eight errors were found, you will be surprised toRead More

Commented on Lynnda's review

Read this before deciding to work for them
Scribendi

Scribendi, Can you respond to this claim too? I saw it somewhere online and surprisingly, having worked with you and know every process inside out, everything claimed by these editors is true. Even in your employment contracts you tend to threaten editors. Anyway every business has its dirty tric...ks and my experience with you was equally awful though I resigned myself. Please respond to the claim below. I'll also find time to write my review. Thank you! The claim was retrieved from this link: https://davidhaywoodyoung.com/2012/11/30/i-really-like-barry -eisler-but-scribendi-sucks/ Hello, This will help you understand why clients get poor results from Scribendi Editors. I just copy-pasted it from another site. Scribendi.com is practically taking advantage of editors. There are no good relations between the senior editors and their juniors, more so remote editors. I strongly feel that the management has a lot of work to do for this company get up from where it is at the moment. Otherwise, the company is headed for to a fall out. Below are my main points: • Threats: Scribendi senior editors are honestly treating remote editors in a very humiliating way. They threaten them, put claims on them and use them as scapegoats for their underperformance. I strongly believe that the top management ought to know this and step in before the situation gets worse. Sometimes last year, I witnessed a remote editor who was seriously humiliated and it did touch me. I felt sorry for him but I could not do much to help. The worst thing is that they never give editors a chance to be heard. • Deadlines: A client sends in a document with a deadline of 48 hrs but Scribendi trims down that deadline to 1 day 8 hours, and an editor, regardless of whether it is 20,000 words or not, must complete that work load within a day (instead of 48 hrs) with the same pay (yet they expect quality work). Scribendi aims at making their clients happy at the expense of poor editors who buRead More

Commented on Lynnda's review

Read this before deciding to work for them
Scribendi

I think everything this editor is claiming is true and I also witnessed editors being humiliated. I actually resigned from Scribendi because of that. One bad case I remember is a remote editor was bullied by the HR manager and one senior editor. That editor was a single dad and he almost committed s...uicide.I wish I could have kept screenshots for those emails. That was the worst I ever saw happen. This is a real story and I saw it happen. I don't know whether Samantha can remember it. I think Scribendi should really improve on employee remuneration and how they treat their editors. I resigned and still got a better position in a big editing giant. So everything here is true and if I'll see whether I can get that editor's email and post screenshots with full evidence here. I tell you it was really bad and most in-house editors were silently talking about it. In Scribendi you don't complain or even air your opinion ... you'll be fired immediately without even notice.Read More