Reviewed Lenovo IdeaPad Yoga 11S
Oct 07, 2015 04:22 PM
2840 Views
I was planning to purchase a Laptop and I have some criteria to purchase the Laptop. I have also visited Lenovo official website.
I have called Lenovo customer care (180030009991, 180030009991, 180030005366) many times to understand product. Nearly on all occasion, I asked them, what Operatin...Read more
Commented on own review
Oct 07, 2015 08:00 AM
I was planning to purchase a Laptop and I have some criteria to
purchase the Laptop. I have also visited Lenovo official website -
shopap.lenovo.com/in/en/laptops/lenovo/yoga/yoga-500-14/
I have called Lenovo customer care(180030009991, 180030009991,
180030005366) many times to understan...d product. Nearly on all
occasion, I asked them, what Operating System Edition Lenovo Yoga 500
(80N40046IN). My question was very precise and clear.
CSR have kept my phone on hold and taken their time and given
confident reply - Windows Professional 8.1 on all occasion(and not
Windows Home 8.1). I verified it again since many Microsoft software
are installable on Windows professional edition only. I don't want to
spend money again for professional edition.
Please refer the attachment to confirm the number of phone calls, I
have made. Also
please note that I asked this question in front of croma retailer. I
also asked about number of RAM slot available. I got reply as 2 slot
and laptop can be upgraded to 16 GB.
Please cross verify the information with CSR number and timing, I have
provided in images. Also note that CSR has taken my mobile number,
city, email and name.(9686052676, Bangalore, ratan3577@gmail.com,
RATAN)
Based on the information given by CSR, I found that Lenovo Yoga 500
(80N40046IN) was most suitable laptop for my requirement and budget. I
purchased the Laptop and found that Laptop has Windows Home(Single
Language) operating system.
I again called the customer care and spoken to Mr. Harsha YM. I am
very sorry to say that Mr. Harsha YM has not shown any professional
behaviour and made some illogical and unprofessional statement. I
don't to mention here. He was trying to blame me for purchasing Lenovo
Laptop. I requested him to transfer the call to his supervisor and
clearly declined many times infront of Croma sales person. So he was
highly non-cooperative.
Now when I triedRead More
Reviewed Lenovo Yoga 2
Oct 07, 2015 07:54 AM
2928 Views
I was planning to purchase a Laptop and I have some criteria to
purchase the Laptop. I have also visited Lenovo official website.
I have called Lenovo customer care(180030009991, 180030009991, 180030005366) many times to understand product. Nearly on all occasion, I asked them, what Operat...Read more