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Kauntey @Kauntey
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Commented on own review
Bad experience with Thomas Cook Thomas Cook India
After my post in MouthShut I got some response from them but now again I am back to square one. I am supposed to travel on Thursday night and now it is Tuesday evening 7-30 PM and I do not have my flight tickets and other documents. I can go for Forex only after I get tickets. I called up their cust...omer service but could not reach the 'single point of contact' Pradip or their supervisor Erle. I was plainly told they are not available. I made a mistake by paying Thomas Cook. I do not feel like going for the trip any more. Do not know what will be in store in a foreign land when they are so miserable all the way till now in customer service. Serious advice for all, 'Do not choose Thomas Cook'. They just do not care about customers.Read More
Reviewed Thomas Cook India
Bad experience with Thomas Cook
(Updated May 13, 2017 08:42 PM)
I want to share the sequence of events that I am going through since I planned to book a trip through Thomas cook. 1.This is for a trip to Singapore with my family. Though I read a lot of negative reviews on how Thomas Cook treats its customers, I chose it because I felt I should give it a tr...Read more
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