MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business

You have updated your profile successfully.

Profile Image

Kauntey
@Kauntey

VERIFY YOUR CONTACT NUMBER

Please enter your valid contact number to receive OTP.

Submit

Kauntey's Timeline

Commented on own review

May 02, 2017 07:39 PM

After my post in MouthShut I got some response from them but now again I am back to square one. I am supposed to travel on Thursday night and now it is Tuesday evening 7-30 PM and I do not have my flight tickets and other documents. I can go for Forex only after I get tickets. I called up their cust...omer service but could not reach the 'single point of contact' Pradip or their supervisor Erle. I was plainly told they are not available. I made a mistake by paying Thomas Cook. I do not feel like going for the trip any more. Do not know what will be in store in a foreign land when they are so miserable all the way till now in customer service. Serious advice for all, 'Do not choose Thomas Cook'. They just do not care about customers.Read More

Reviewed Thomas Cook India

Apr 08, 2017 01:21 PM 28918 Views

(Updated May 13, 2017 08:42 PM)

I want to share the sequence of events that I am going through since I planned to book a trip through Thomas cook. 1.This is for a trip to Singapore with my family. Though I read a lot of negative reviews on how Thomas Cook treats its customers, I chose it because I felt I should give it a tr...Read more

X