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Srinath Malayangulam
@HelpOthers71

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HelpOthers71's Timeline

Commented on jigarindra's review

Jun 28, 2017 02:52 PM

And, I vouch for your first line. Applicable to the Nodal/Appellate team as well. :)

Commented on jigarindra's review

Jun 28, 2017 02:51 PM

Suggest you write to the appellate authorities...not that your request will be resolved...but at least you are satisfied that you were able to reach out beyond that frustrating '121' option. Airtel aims to resolve all complaints at the first point of contact. In case you don't get sat...isfactory resolution of your query/complaint at the customer service centre you can get in touch with our Nodal Team with your complaint reference number and details of grievance. Working Hours: Monday to Friday; 9:30 am to 6:30 pm Appellate Authority If the resolution provided for the complaint is not satisfactory, then you may choose to file an Appeal with the Appellate Authority either directly to the Appellate Authority through email or facsimile or post or in person, or through the Consumer Care Number of the complaint centre. Points to remember: a) The working hours for Appellate Authority are between 9:30 am to 6:30 pm from Monday to Friday. b) While raising an appeal to the Appellate Authority, the complaint details (Service Request No) shared by the complaint centre should be available. c) The appeal should be filed within 90 Days of the expiry of the complaint or request resolution time specified by the complaint centre. d) The Appellate Authority will provide a Unique Reference number within 3 days of reporting the issue.Read More

Reviewed Zoom Cars

Jan 15, 2017 07:52 PM 11792 Views

(Updated Jan 15, 2017 07:48 PM)

JPS6VXKLD is my booking id and the car that I rented is a Mahindra Scorpio - bearing registration # KA 03 AC 1016 and picked it up at ** TEK Towers on OMR, Chennai. Here's my experience in detail and hope this helps others. While I did not have any unpleasant experience in my drive to Tirupathi ...Read more

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