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Sincere apology for the inconvenience

Response to guptaashu's review

Posted on Jul 24, 2008 at 05:40 PM under Response to Complaints

By Eureka_Forbes - Manager - Corporate Communication

Dear Mr. Ashu Gupta:

Thank you for sharing your experience through Mouthshut.com

First of all, kindly accept my sincere apology for the inconvenience caused to you.
I have personally spoken to my customer care team and have passed on instructions that your concern should be addressed at the earliest.

I request you to provide me with your contact details (Mobile Number, Landline and Address) and our sales service person will call you to fix up an appointment to look into the issue.

Regards
Rupali Chanda
Manager – Corporate Communication

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Eureka Forbes Aquaguard RO System sincere apology customer care

Comments on this post (2)

Thanks
By: guptaashu | Jul 28, 2008 07:43 PM

Thanks Rupali for the concern
I myself had get this done though i had to call your service center approximately 10 times.

_Ashu

Feel free to contact in future
By:

Eureka_Forbes | Jul 30, 2008 03:02 PM

Dear Mr. Gupta:

I hope that your service request has been attended to your satisfaction.

In future feel free to reach me on this forum for any feedback or help.

Regards,
Rupali Chanda
Manager – Corporate Communication

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