Makemytrip: Official Corporate Blog on Response to your review

Home > Makemytrip's Public Profile > Makemytrip's Post

Makemytrip's Corporate Blog

Corporate Logo

About Us

Success story of the online travel leader A great idea born at the right time is not just bound to succeed but it also becomes a trend-setting revo

... more

Categories

	General (1)
	Makemytrip Response (12)
	Reply to Reviews (6)

Recent Postings by
this Corporate

Response to your review
Mar 13, 2008

Response to your review
Mar 07, 2008

Response to your review
Feb 11, 2008

... 15 more

Alert Me

On new postings by Makemytrip

On new comments on this post.

Response to your review

Response to joydipm's review

Posted on Dec 19, 2007 at 10:52 AM under Makemytrip Response

By Makemytrip - Manager - Customer Delight (Updated Mar 03, 2008 at 06:55 PM)

Dear Joydip,

Thank you for bringing your concern through Mouthshut.com. I regret the inconvenience caused to you due to you in this process.

As discussed with my team members yesterday, the best worked our option is as below:

HTL82223: The same hotel chosen has been confirmed.

HTL82156 : An alternate option ‘Hotel Seaview’ (Deluxe A/c category) has been provided which is our assurance that it is a better hotel. For any particular reason if do not like the hotel you can directly get in touch with is anytime on our numbers.

I thank you for the valuable feedback. We have taken cognizance of your comments and the spirit in which you have shared your feedback. Your experience has assisted us in exploring possibilities for further improvement in our service levels, for which we are thankful to you.

Look forward to make your trip again!

Regards

Geeta Eral

Manager-Customer Delight

Geeta.eral@Makemytrip.com

Tags:

MakeMyTrip.com Response to your review

Comments on this post (1)

Issue resolved
By:

MouthShut | Mar 03, 2008 03:47 PM

MouthShut wrote to this member wanting to know about the satisfaction level with Makemytrip’s response. The member was asked to respond within 21 days and since the member has not done so, MouthShut declares this case as resolved. However, please note that MouthShut does not decide such cases. It is strictly between the member and corporate.

Post your comment

Title

Comment

Action Summary

Postings 0
Response to reviews 19
Comments posted 6
Posting read 1031 times