Response to shubht's review

Posted on Aug 27, 2008 at 03:37 PM under Responses

By Ezeego1 - Deputy General Manager

Finally By: shubht | Sep 07, 2008  01:50 AM Dear Pallavi, Thanks for your personal interest in this issue, and for the refund. As I have mentioned in my final mail to your Accounts personnel post the refund, I shall reconsider doing business through your portal only when Ezeego1 starts processing in <72 hrs as promised, and not >72 days as has been my experience. A strong hint: Based on my experience while working in the front-line of a firm delivering CRM implementation solutions to businesses, please remember that no CRM initiative works without two critical factors: a customer-centric mindset and customer-focussed processes. Thanks and Regards, Shubhra S Talukdar